TS1362 downloaded two albums songs only play for 45 seconds and moves to the next one. happened to two albums downloaded on the same day need help
downloaded two albums on the same day will play only 45 seconds of a song and goes to the next song on both albums need help
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
Similar Messages
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I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
Artist: Imagine Dragons
Album: Night VisionReport it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
After purchasing a new album I found that 1st song only plays for 15 seconds then skips to next song. The rest of album is fine. How do I correct this?
Try Deleting it from your device, then download again from purchase history.
Hope this helps
PJRS -
i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I'm new to purchasing and downloading music. What I did was use a gift card to purchase an album but most of the songs only play for 30-40 seconds. A couple play for their full time. What went wrong?
Delete and redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I bought an album and one song only plays for 8 seconds
I bought an album and one song only plays for 8 seconds then skips to the next song why is this? How can i fix it?
Hi bholdrofjustice,
Thanks for visiting Apple Support Communities.
You may want to delete the song that doesn't play, and download it again using the steps in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If the song still skips after 8 seconds, you can report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Best,
Jeremy -
Downloaded a song from album but only plays 5 seconds of song, How do i fix this
I have had this problem for quite awhile. Sometimes the preview plays all the way through, or not. I had it in the previous version and now the new version. There is no help from Apple/iTunes. It seems odd that WE must continue to try and find the solution to THEIR errors without any comments or help from Apple.
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I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly
Does this only happen with the tracks you have downloaded from the iTunes Store? Perhaps you should work the suggestions in this Apple support document first.
Troubleshooting songs that skip on iPod
B-rock -
Hi, I want to buy Adobe Connect for 25 and maybe more attendees by one host (teacher), but I cant find the price of this set up?
Can anybody help me pls?Hm, it seems the new website has obscured the option for purchasing the smaller monthly accounts. You can purchase it here. Adobe Connect | Meetings.
If you need more than the 25 per meeting limit, you can reach out to a reseller of your choice that covers your area, Adobe Connect | Strategic Partners. -
TS3474 newly downloaded songs only play for a few seconds
My newly downloaded songs will only play for a few seconds. How do I fix this so I hear the full song?
Remove the track from your iTunes library and PC and redownload it again via iCloud.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock -
My songs only play for 6 seconds
My imported music is only playing for six seconds then going to the next track. All of my purchased music works fine though. The imported files also play in their entirety on Windows Media Player so I know it's not the files' fault. Any suggestions?
Sure your gone for the day, but no luck. Still get 15 sec and then on to the next song.
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Several purchasedsongs only play for a minute then cut off what is wrong?
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to close and restart iTunes.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
Some songs only play for a few seconds.
I am having trouble with some mp3 songs that I have imported to my iTunes library. The songs play fine with other media players, but on iTunes a few songs only play the first few seconds. It only happens with a few songs. I don't know what to do. Any help would be appreciated.
Hi,
See the start time and end time for the song. It is in "get info"->options
In other words check the properties of the songs to see if it is set to play only for a certain duration. When it plays you can always slide the scrub pad to play the other non-playing sections (section outside of the play-duration set int he options). -
Songs only play for 30 seconds
My CD Imports are only playing for 35 seconds before jumping to the next song. How do I turn Off the preview function?
Frustrating!!Report it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
This is the second time that I've downloaded an album and one song off of it will play for 3 seconds and then skip to the next song. I've tried everything under the iTunes help and nothing has worked. Any ideas?
Why can't you delete it and redownload it?
If still problem contact iTunes
Apple - Support - iTunes - Contact Us
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