TS1362 I downloaded two cd's last night and I am un able to play some songs cause it tells me I am this computer is unauthorized to play some songs,I did what it said about going to store to get authorized and still will not work,not happy at all!
I downloaded two cd's last night and I am un able to play some songs cause it tells me I am this computer is unauthorized to play some songs,I did what it said about going to store to get authorized and still will not work,not happy at all! I NEED HELP OR MY MONEY BACK NOW!
There seems to be an occasional issue with downloads from the store. They prompt for authorization when they are in fact corrupt/incomplete in some fashion. Try deleting the problem tracks (do not hide from iTunes in the cloud), close iTunes and reopen, go to iTunes Store > Qucklinks > Purchased > Music > Not on this computer. Select a few tracks to download then click the icon that appears at the top-right of the iTunes window.. Untick the box that reads Allow simultaneous downloads. Proceed with the rest of your eligible purchases.
If you still have a problem use the Report a problem links in your account history to contact the iTunes Store support team.
tt2
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What am I missing here. I'm sure it is some kind of sitting that is not right.
Thanks PatSounds familiar:
lllaassJan 6, 2015 2:12 PM Re: My husband has a Mac mini, vintage 2009, running Snow Leopard. All other computers and devices in the house are able to connect to our wireless network, but since I upgraded his computer to Snow Leaopard it won't connect. What is the problem?
Re: My husband has a Mac mini, vintage 2009, running Snow Leopard. All other computers and devices in the house are able to connect to our wireless network, but since I upgraded his computer to Snow Leaopard it won't connect. What is the problem?in response to Patricia Isaac1
Power off and then back on the router
What happens when you enter the network's PW?
Try forgetting/deleting the network if necessary. To do that go to System Preferences>Network>wifi>Advanced and select the network and click on the minus sign
Csound1 wrote:
Turn off the modem and the router, wait 60 seconds. Turn on the modem, wait 60 seconds, turn on the router. -
I downloaded a free game last night and since then under the shared tab in my finder it says "hp002655a82ea0" and the only info I can get about it is that it is a pc. Then under console I see several "stealth mode connection" attempts ti TCP 192.168.1.107:##### from 74.125.225.82.443. The second number has jumped around and sometimes starts with 192. I dont really know what those numbers are but how do I stop them from attempting to get through my firewall and kick them out of my shared tab??? I encrypted all my files and made sure all sharing is turned off so I don't know what they are doing. Thank you very much.
Mac OS X versions 10.6.7 and later have built-in detection of known Mac malware in downloaded files. The recognition database is automatically updated once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders. In most cases, there’s no benefit from any other automated protection against malware.
The most effective defense against malware is your own intelligence. All known Mac malware takes the form of trojans that can only operate if the victim is duped into running them. If you're smarter than the malware attacker thinks you are, you won't be duped. That means, primarily, that you never install software from an untrustworthy source. How do you know a source is untrustworthy?
Any website that prompts you to install software, such as a “codec” or “plug-in,” that comes from that same site, or an unknown site, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim.
“Cracked” versions of commercial software downloaded from a bittorrent are likely to be infected.
Software with a corporate brand, such as Adobe Flash, must be downloaded directly from the developer’s website. No intermediary is acceptable.
Follow these guidelines, and you’ll be as safe from malware as you can reasonably be.
Never install any commercial "anti-virus" products for the Mac, as they're all counter-productive. If you need to be able to detect Windows malware in your files, use ClamXav -- nothing else. -
I just wrote about not being able to send messages on my IPad.Someone wrote back,thanks,about going to settings,outgoing mail etc. and I did that.Now I have no sent mail category.Help.
When you reset the password, you need to enter the password into the outgoing server setting again. I have reset my email passwords a couple of times and I had to enter the password into the outgoing server setting before I could send mail again.
Did you try that? If you did try it, did you try sending an email? You can send yourself an email to test it. -
I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information, his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go. Is there any way to eliminate his iCloud account and make mine the primary without rebooting it back to factory settings? There was an update, I believe, that I couldn't install because i didn't have his password that is what made me aware that his acct. was still active. I don't know what to do. Any help is greatly appreciated. Thank you.
Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
Downloading Adobe XI since last night on my MacBook and it's still downloading. Should I start again. I need this asap!! Why so long? I need it for a job application and I started it last night about 7 pm and it's still downloading.... or is it? I checked the times on downloads and it shouldn't be a 24 hour download.
Oh, by the way, I'm assuming you're downloading Acrobat Professional XI. Or is it just Adobe Reader XI?
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Foxfire downloaded an up-date last night (10/20/2010) at 5:30 PM EDST when I started Firefox, and it crashed the compter on re-start with an error message... Missing or Corrupt File ... WINNT\system32\config\SYSTEM. This machine is Windows 2000 Professional on Dell computer and Foxfire 3.6 or 4 not sure computer is stuck at the error message.
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
Hello,
some kid used my apple id download bunch of games last night can u please dispute the charges.
I really appertiate.
Thank youWe are all itunes users just like you.
You need to contact itunes support. Read the article you linked -
when connecting to the itunes store i get a mess: (itunes has stopped working) all i can do is close the peogram. i was on the phoine with apple today over 2 hrs still cant fix it. unistalled it 3x and in the proper order. reset all internet connection to default setting, turned off virus programs ect. Even the tech at apple by remote access couldnt fix it. use microsoft fix it also no good....\
I am having the same problem now also. It happened after I updated my version. I have NEVER had this problem before as a windows user and have had iTunes for 5 years. So, I would have to say it is an Apple problem. I have not changed anything on my computer. I still have Internet Explorer and I have not even updated windows. The only thing I updated was iTunes. Now, I am not getting any response from Apple and if you call you have to pay for support. What a joke. An iPod costs $400 you would think that after paying that much you would at least get some type of help. This will now be the last time I ever by anything apple.
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I have a mid 2009 macbook pro and my issue is that I installed windows 7 and when I wan to install the drivers it says " bootcamp x64 is unsupported on this computer model" I tried installing the drivers with the bootcamp 4 but it did not work either it says that i have a newer bootcamp version. I tried a few tricks but they didnot work. I hope to be helped
Welcome to Apple Support Communities
You can install a 64-bit Windows 7 or Vista version in your Mac. Make sure you downloaded these drivers > http://support.apple.com/kb/DL1630 Also, if you have the Snow Leopard DVD you used to upgrade your Mac or the OS X DVD that came with your Mac, you can use it to install the Boot Camp drivers -
When clicking 'buy' for Mountain Lion in the App store I get the message "product distribution file could not be verified, it may be damaged or was not signed' Anybody know why I get this message. Thanks
Make sure your Mac qualifies for Mountain Lion > Upgrade your Mac to OS X Mountain Lion.
If you have anti virus software installed, disable that before downloading apps.
Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
Try deleting the cache, cookies, and preference files (plist) associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store. -
After the updating fire fox 5.0 the internet download manager not working (not compatible) can you explain why?
Add-on developers need to keep up with new versions of Firefox as they are released and update their product. Have you checked with IDM to see if they have an update for you to install? Or ask them when they are going to have an update ready for 5.0.
Another thing you could do is to install FlashGot. <br />
https://addons.mozilla.org/en-US/firefox/addon/flashgot/ <br />
http://flashgot.net/ <br />
The developer of Flashgot, Giorgio Maone, keeps his extensions compatible with versions of Firefox that are still in development - future release versions. -
I have a brand new ipad with iOS 6.1.3 and an imac with OS 10.5.8. I cannot update my OS on this machine, but want to sync the new ipad. What can I do?
If it's an Intel Mac, you can upgrade it to Mac OS X 10.6.8.
If it's a PowerPC Mac, you need to use these instructions and/or iTunes Match to put content on the iPad.
(83068) -
I bought a full season of a TV show. I downloaded all episodes, I went to my iTunes library, selected the episode I wanted to watch. I got this message: This computer is already associated with an Apple ID. I can't for the life of me get the TV shows to play. I went on iTunes and when to my purchases. Clicked on the episodes and the same message popped up. How do I get these to play? I also see my download box with an error message saying it has paused the download. I click unpause and it just pauses again. I have been able to get one of the episodes to play once through, but now it gives me the same message.
It's been months, so you may not care anymore, but you can't download songs from multiple Apple IDs over a 90 days period. Sorry, it's not allowed for legal reasons.
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Is there a way to separate raw files from jpegs that are in one folder after downloading from camera when you shoot both together. I tried arrange or sort by kind but that does not work. It arranges all folders but not the files in the folder., Is there a way to separate raw files from jpegs that are in one folder after downloading from camera when you shoot both together. I tried arrange or sort by kind but that does not work. It arranges all folders but not the files in the folder.
Bridge will do the job. View > Sort > ByType. Then you can choose a group of one type and put the files in a separate folder.
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