TS1362 Unable to locate music files

I've been using my ITunes for years. My stereo is hooked up to my PC and all I ever did was open ITunes, click on a playlist and enjoy. I recently got an Iphone, after I hooked it up..... I Tunes can not find any of the music on my playlists!!! Nothing has changed.....I can not for the life of me figure out why now....it can't locate music files to play like it has for the past 7 years!!! PLEASE help! I have even uninstalled and reinstalled ITunes just in case that helped...nothing helps...I can't play my music now.

Tried this with no success. Can anyone confirm where I locate it from?
/Music/iTunes/iTunes media/Artist/Album/song.

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ITunes unable to locate music files saved on external drive

Hi all,
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This worked fine initially as long as my external drive was selected in the Preferences section of my Itunes, but recently all my albums are available but it says that Itunes is unable to locate the files, even though none of them have been lost or deleted from the external drive.
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ITunes Unable to Locate Music File

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itunes unable to read/locate music files as they have been converted to HP Connected Music files - can anyone assist ?

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Can't locate music files?

I have recently moved my iTunes library onto a network drive and iTunes is happily playing music from the new location.
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I have recently moved my iTunes library onto a network drive and iTunes is happily playing music from the new location.
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Surely iMovie uses the iTunes library reference to locate music files? What have I done wrong? How to I tell iMovie where to look for the music files?
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Last edited by Trilby (2013-07-17 15:32:39)

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I Tunes unable to locate music ?

I have just spent 7 hours updating our i-Tunes account. I successfully deleted the extra copies of tracks,located missing files,updated the library and then backed up the whole of i-Tunes.
I then backed up the whole I-Mac to an external drive and was busy patting myself on the back for an excellent job when I thought I would just check and see everything opened properly after a shut down. I didnt.
When i opened i-Tunes I could see all my albums,all the artwork,all the playlists, all the music files perfectly organised as I had left them.
BUT when I clicked on a tune to listen to it, i-Tunes gave me a mesage saying i-Tunes was unable to locate the music file ? I followed the link path to where the music was stored, user\music\ i-Tunes\ i-Tunes media etc and there was all the music as I had left it ??
When I clicked on any file in i-Tunes it could find it, but when I click on the media folder with the music in it opens i-Tunes up perfectly and plays my tune. I've tried emptying the whole i-Tunes library and then restoring it from i-Tunes folder but I get multiple copies of the allbums, missing artwork, missing files, some albums have one or two tunes missing and some are completely duplicated, e.g. I can see two copies of each track in the album..........I cant believe it ! why is i-Tunes so frustrating ? all I want it to be able to see one copy of each track on each album and keep it that way.
Is it something to do with my library ? is that corrupted ? should I delete the library and create a new one ? how do I do that ? How, (once I've got it back to how I want it) do I save everything and ensure it doesn't go reading something corrupt again. This is a nightmare...HELP

The exclamation mark for missing files is shown if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place. Changing the path to the media folder won't fix the links to files you've moved by hand.
Select a track with an exclamation mark, use Ctrl-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links. Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes. I would suggest you untick Edit > Preferences > Advanced > Keep iTunes Media folder organized before you start so that things don't have to move around as they are repaired.
tt2

ITunes can't locate music files

Any music that was copied into my iTunes music folder cannot be located. Anytime that I try to play the file from iTunes, it shows an error message, requests that I locate the file, and then proceeds to tell me that I need to format my hard drive. When I try to open my iTunes music folder directly, my computer freezes and then after 10 minutes informs me that my hard drive needs to be formatted. I never had this problem until I downloaded the new version of iTunes. This is only going on with music I have copied into my iTunes folder, which is all the CDs I have or had. Many of these CDs I no longer physically have. I have tried to use a previous iTunes library to fix the problem. I have also moved my preferences files to the desktop as suggested in another thread, but neither have worked. I am not having any other problems with my computer that would encourage me to format my hard drive besides this issue. I would appreciate any help possible with this predicament.
Compaq Presario V2000 Windows XP AMD 64, 60GB

Any music that was copied into my iTunes music folder cannot be located. Anytime that I try to play the file from iTunes, it shows an error message, requests that I locate the file, and then proceeds to tell me that I need to format my hard drive. When I try to open my iTunes music folder directly, my computer freezes and then after 10 minutes informs me that my hard drive needs to be formatted. I never had this problem until I downloaded the new version of iTunes. This is only going on with music I have copied into my iTunes folder, which is all the CDs I have or had. Many of these CDs I no longer physically have. I have tried to use a previous iTunes library to fix the problem. I have also moved my preferences files to the desktop as suggested in another thread, but neither have worked. I am not having any other problems with my computer that would encourage me to format my hard drive besides this issue. I would appreciate any help possible with this predicament.
Compaq Presario V2000 Windows XP AMD 64, 60GB

ITunes can't locate music files THAT I CAN

Last night, when I opened iTunes, each song I clicked on gave me a "!" next to it, followed by this message:
"The song XYZ could not be used because the original file could not be found. Would you like to locate it?"
Well, I know exactly where the song is, which is where all the songs are and have been for some time on my LaCie external drive. They are, in fact, still there. When I go to a music file through the Finder and double-click the file name, it plays--through iTunes--and is recognized by iTunes thereafter. I could do this for all 2,500 songs, but I have a life to live in the next three to four years.
Why is this happening and, more importantly, what can be done about it?

this can also happen anytime the external drive is not available... i have 1/2 my library on an external drive and whenever the power goes out in my neighborhood, iTunes temporarilly looses the link to the external drive... my neighborhood was built in the 1920s, and the power goes out many times a year... i use an old powerbook for my iTunes computer, which i keep plugged into my stereo... when the power hiccups, the external drive goes down, but the powerbook continues on it's battery... if iTunes or the external drive get too confused by going up and down, then i just powercycle the external drive and reboot my powerbook and everything has normally gone back to normal... the power issues are part of the reason i wanted to keep as much as i could on the internal powerbook drive... and i keep everything backed up...
anyway, i'll try you suggestion for the "option" on launch... i had to replace my external drive which finally died (from 2001)... so now i need to relink the files back to iTunes, hopefully not manually since i have about 2500 files to fix... i did copy all the files from the internal disc to the new external drive and merged the libraries, then tried using the iTunes preferences to point to the folder in the external drive... but that didn't work in my case... it still sees 1/2 of the files still in the internal drive and still has "!" for all the files on the external drive...
for tlee61, this makes me wonder if you might not need to check the iTunes preferences to see where it is looking for your files. if you set it up to store all files on the external disc, and it is set up to copy in the files to the iTunes library, then that option in the preference file for the library location might have gotten changed inadvertently... if you have iTunes set up to NOT copy in the files, and your files are in random locations on the external drive, that may be much harder to solve... i'm not positive of the best approach... i think there may be an option for iTunes to search the drives for music, like when someone installs/runs iTunes for the 1st time... but i'm not sure, off the top of my head, how to trigger that... i may be looking for that option if i can't seem to figure out another way to relink my files... but i'm afraid that it will try to either copy everything from the external drive to the internal drive, where there is no more space, or that it will try to copy the files on the internal drive to the external drive, where i've already merged the files (and eliminated some duplications)...
i very much want to keep all the metadata... so i'm hesitent to experiment blindly too much since i don't want to do something that "imports" all the songs, but looses all the metadata... in my case, it would be easier to relink the files manually than attempt to recreate all the metadata...
if i find a solution besides just manually relinking files, i'll let you know...
i expect there is a way to solve this...
luck to us both-

ITunes library file NOT corrupt but cannot locate music files

This is a new one... the library file seems to be NOT corrupt. iTunes loads fine and is populated by all the music information and artwork, etc. but when I click to play a tune, it says "cannot locate music". Nothing was moved, nothing has been changed. All my files are in the same location and iTunes shows the correct file path. The only files it can play are four songs that were imported before a massive rebuild of the library occurred the next day!
Any ideas!!
Thanks!

+The only files it can play are four songs that were imported before a massive rebuild of the library occurred the next day!+
This is probably a big clue, but I don't understand what you mean by it!

TS1362 Unable to locate music files

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