TS1363 "An iPod has been detected but it could not be identified properly"  iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.

"An iPod has been detected but it could not be identified properly"  iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.

Hi cueball819,
Thanks for using Apple Support Communities.  This article has steps to try if your iPods aren't recognized by iTunes or Windows:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Ari

Similar Messages

  • Itunes won't recognize my ipod nano 5th gen. it's recognized by the computer, but I get a message from itunes that says an ipod has been detected, but it couldn't be identified properly. i did all of the steps on the ipod assistant. unistalled and reinsta

    Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine.  please help.

    Have you restarted your computer?  iTunes updated? 

  • Error message says "an ipod has been detected but it could not be identified.  We've disconnected the ipod and reconnected it but it hasn't worked.

    error message says "an ipod has been detected but it could not be identified.  We've disconnected the ipod and reconnected it but it hasn't worked.

    If the iPod was originally formated to your computer, restart your computer.  If not - How to use your iPod to move your music to a new computer

  • An iPod has been detected, but it could not be identified properly. Please disonnect and reconnect the iPod, then try again.

    I have uninstalled and reinstalled itunes and I am still getting this error message. An iPod has been detected, but it could not be identified properly. Please disonnect and reconnect the iPod, then try again.

    Hey there gentzdo,
    Welcome to Apple Support Communities.
    This article provides information and troubleshooting tips that'll resolve most issues like the one that you've described, where your iPod nano isn't identified properly by iTunes.
    iPod nano: Error message saying that iPod could not be identified properly - Apple Support
    Cheers,
    -Jason

  • "An iPod has been detected, but it could not be identified properly" error

    We have had five iPod Nano's installed via our home computer (Dell PC - Windows Vista):
    one 2nd generation (currently being used)
    one 3rd generation (not in use - was lost)
    one 4th generation (not in use - was stolen)
    two 5th generations (currently being used)
    The iTunes 10.0.1 Update was installed during the first of the two 5th geneartions installation process.
    We recently bought another 5th generation. When we went to install it, we received the error message "An iPod has been detected, but it could not be identified properly". The 2nd generation can access the entire library and download music but the two 5th generations are no longer able to access the library and download music. Basically, they can only be used to listen to the current music within does 5th generation iPod Nano's.
    We tried everything that's been recommended in the Support section but nothing has worked in order to restore the capability of accessing the library and downloading music for the 2 generations....This is where we need HELP!!!
    As for the new 5th generation, we have installed it into our laptop instead with no problems (so far). We've read that there is a way to move the iTunes Library from one computer to another which we hope this will be an option once we fix the issue of the two 5th generations.
    If anyone can provide any recommendations please post. We have spent the better part of our weekend trying to fix this problem with alot of frustration along the way.
    Thank you

    Uninstall everything from your pc that is published by Apple. This includes; iTunes, Quicktime, and Bonjour. I also had this problem and it is VERY frustrating. Then re-install iTunes of course.

  • "An ipod has been detected, but it could not be identified properly. Please disconnect an reconnect the iPod, then try again. An unknown error occured (2005)."

    "An ipod has been detected, but it could not be identified properly. Please disconnect an reconnect the iPod, then try again. An unknown error occured (2005)."
    What does this mean? I have an iPod shuffle 4th gen but its not detected in itunes... it can only be seen in the device manager, but I can't see it on the task bar. Can anyone please help me?

    I have same error except that i get it even when my phone is not connected.

  • When i try to open my ipod nano in ituned it says "an ipod has been detected but it could not be identified properly"

    what do i do when i try to open my ipod nano in itunes and it says "an ipod has been detected, but could not ne identified properly"

    Hello rachel167,
    I would use this:
    iPod nano: Error message saying that iPod 'could not be identified ...
    Ensure you use every step.
    Hope this helps.
    ~Julian

  • An ipod has been detected but it could identified properly

    I have tried every so called solution and they do not work.

    Hi mykel 29,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Cheers,
    - Judy

  • ITunes message: an ipod has been detected but could not be identified properly.

    For some reason my ipod nano 7th generation will not connect to iTunes anymore. It comes up on my computer but iTunes will not "identify" it. I have tried resetting my ipod and unistalling iTunes then reinstalling and following the help intructions online. Anyone know how to fix this? Cheers.

    I recently began receiving this message when i try to sync my ipod to itunes:  " an ipod has been detected but it could not be identified properly."   Never had this problem before.  Have tried all troubleshooting suggestions.
    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • How come when i connect my nano to my computer it says in itunes "an ipod has been detected but could not be itentified properly"?

    whenever i connect my ipod nano to my computer, itunes gives me a pop-up that says, "an ipod has been detected, but it could not be identified properly. Please disconnect then reconnect the ipod, then try again." when i do that, i get the same pop-up. beneath the pop-up stated before it also says "If the problem persists, uninstall Itunes, then install Itunes again." but after doing that, it still will not read my ipod and scan it in.

    Does the Apple ID on the iPod match the Apple ID on iTunes?

  • A new ipod has been detected but cannot be identified. [drivers?]

    Yes -that again- the reason I'm making a new post is that this is the second time an ipod hasn't worked with me, I would like to know if there's something I can do to my system or whatever to repair it. Here's the situation.
    - Just so ya know, I use Vista on a laptop [unfortunatley]
    - Previously [as in yesterday] I had an ipod touch, it was stuck in recovery mode and nothing [and I mean nothing] worked to recover it, it wasn't being recognized at all. This problem occured when I installed Itunes 9.
    - Today I bought myself a brand new iPod Nano (5th Gen) for several reasons [not just to do with the itouch breaking, I was sick to death of the thing in general], took it home and connected it. 'A new ipod has been detected but cannot be identified' yadda yadda.
    - I tried everything, I have also downgraded my itunes back to 8, still the same message!! Argh! Here's the thing (that I think might be causing the problem) when I open Device Manager and go to Universal Serial Bus Controllers, there is no apple/ipod recognized. There is a 'USB Mass Storage Device' whch has an error symbol next to it, I've tired updating/reinstalling it etc and it doesn't work ):
    - Is there anything anyone can do? I'm so sick of ipods breaking on me. Just so you guys know, I'm not completley computer savvy so i'll need precise instructions, thanks so much to anyone who can help me.

    This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
    And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
    I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
    Message was edited by: Martha11

  • Ipod has been detected but cannot be propberly identified

    ipod has been detected but cannot be propberly identified
    i tried everything my itunes will not proberly identify the ipod

    uninstalling and reinstalling iTunes,
    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • HT3204 An ipod has been detected but can not be idenified

    Help Needed....I have an issue with my iPod/iTunes. When I plug it in, iTunes pops up a message that says "An iPod has been detected but cannot be identified properly.". We have followed all the troubleshooting directions with no luck. Anybody?

    We have followed all the troubleshooting directions with no luck.
    Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • "An iPod has been detected, but it has not been identified properly."

    Okay so at first my ipod wouldn't sync at all, so it would just freeze up. So i went onto one of the apple support pages and did all this confusing stuff. i have ONE more step until i fix the problem, but i can't find the page on apple.com anymore! Now, it says "an ipod has been detected, but it has not been identiefied properly. Please disconnect, then try again."
    I know that the step has something to do with changing something in the "your home directory" or something like that. Anyone know what i'm talking about?

    Maybe the article you are thinking about is one of these? ...
    Start with these articles and see if that gets you anywhere...
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
    http://support.apple.com/kb/TS1493
    Cheers,
    Patrick

  • IPod has been detected, but coudl not be identified properly? Help!

    I'm trying to put songs on my mom's new iPod. It has never been used before, and it is an iPod 5th generation nano. I'm using Windows XP.
    Every time I connect it to iTunes, it says "An iPod has been detected, but could not be identified properly. Please disconnect and reconnect the iPod and try again."
    I've disconnected and reconnected it about 15 times now, restarted the iPod, deleted and reinstalled iTunes, restarted the computer, and it still says the same thing.
    What can I do?

    Anyone?

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