TS1363 For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB. It has worked for years, now I get an error message stating "unknown device"

For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB....they have worked for years, now all of a sudden I get a message stating "unknown device". Any ideas for a fix?

HI @madymessyy
Welcome to the HP Forums!
It is a terrific place to find answers.
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I understand that when you originally connected your IPhone about a year ago it was recognized properly.
Now when you connect your IPhone nothing happens but it does charger it, (until you used the last cable.)
Herei is a link from the microsoft.com that should help.Windows 8.1 and Apple iPhone 5
One of the posters states this resolved the issue for him. How to restart the Apple Mobile Device Service (AMDS) on Windows from Apple support.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HT1695 Today for some reason my IPad won't fully connect to my iphone and tether. For instance under settings it shows next to "Wi-FiI'm connected to the Wi-Fi but at the top of the screen there is no connection symbol and in fact i am unable to load web

Today for some reason my Ipad won't tether properly. The iphone says it's connected and on the Ipad next to Wi-Fi in settings shows I'm connected but at the top left of the screen there is no connection icon and I cannot load and display web pages. My Ipad is about three weeks old and I have never had this problem before. I have rebooted but this did not solve my problem.
Any ideas?

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Can I retreive my notes from I Cloud. For some reason they have vanished from my I phone and I pad., can I retreive my notes from I Cloud. For some reason they have vanished from my I phone and I pad.

Can I retrieve my notes from my i phone and i pad from I Cloud. The notes seem to vanish from both the pad and phone

If this just happened you may want to just give it some time to see if they reappear, in case there was a server glitch that will correct itself. Otherwise, if the notes are no longer on icloud.com you may, with some effort, be able to restore them from your iCloud backup by following Winston Churchill's post here: https://discussions.apple.com/message/22600445#22600445.

How do i reset my ipod to factory settings as for some reason in itunes it is giving me ipod full msg when it is empty

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Hey,
Plug it into iTunes and select the iPod on the left, click restore, however all data on the iPod will be lost and will need to synced again from iTunes which should have most of the iPod data if synced recently.
J

I had itunes played from my PC to my music system that is connected through a nework. It use to work fine, but now I get an error message that say "An error occured while connecting to the Airplay Device "Stereo". An unknown error occured (-15000)".

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moehadi, Welcome to the discussion area!
This is typically caused by a firewall or Internet security software running on your PC. Please read the comments in "Error -3256 or -15000 when streaming to AirPort Express base stations using iTunes".
Also there is "iTunes 8: Unknown error -15000 when attempting to stream music to devices connected to AirPort Express with AirTunes".

HT201210 my iphone turned itself off and wont turn back on. I have tried pressing both buttons to reset and also when promted by itunes tried to restore the phone but I get a error message stating unknown error. Can anyone help/advise? thanks

can anyone help or advise please?

iOS: Unable to update or restore
This will help you put it into recovery mode to get the device working again.

My iPhone 4s running iOS5 was playing up so I decided to do a DFU restore through iTunes and now I'm getting an error message stating 'The device connected may be damaged and cannot be activated'. PLEASE HELP?

This is the message on iTunes.

this is exactly what mine is doing! let me know if you solve it!

Hey, for some reason i turned on my macbook pro 2012 and it says i have no internet access. I then found out that it also says that my self assigned ip address will not connect to the internet. How is this and how can i fix it?

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Reset your modem.

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Hi Peter!
I'm sorry to read that you are having issues with your Sync account.
Your best bet is to follow the steps described in this blogposts and open a bug:
https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/
After that, if you don't want to user Sync in your computer, you can stop it with this simple steps:
* At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options.
* Once the options window opens, click on the Sync tab.
* At the bottom of the Sync tab click on '''Deactivate this Device''' link

HT1766 Hello there, started to sinc my iPad 3 to my iPhone 5 with iCloud and a lot off the items did copy over, I was connected to a power supply but for some reason it's still missing half the items and I am struggling to retrieve them can you help pleas

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Thank you Callum Gordon

Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck

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TS1363 For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB. It has worked for years, now I get an error message stating "unknown device"

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