TS1363 i canot able to add videos to library even though at iphone.mp4 format...what should i do to add videos

i canot able to add videos to library even though at iphone.mp4 format...what should i do to add videos?

Hi there seransaravanan,
You may find the troubleshooting steps in the article below helpful.
iTunes: Videos may be unable to sync to iPhone, iPad, or iPod
http://support.apple.com/kb/ts1497
-Griff W. 

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