TS1363 I have itunes in windows 8 but it does not recognise my ipod. Any tips on getting it to work and be able to Sync?

I have itunes installed on my computer, I have a new laptop with windows 8. It does not seem to recognise my ipod and therefore I cannot sync it. Any ideas on how to rectify this?

Error -69 suggests a possible problem with the source files on your computer. Check the source disk for errors and backup if you don't already do so. See HT1210: iTunes displays a -69 error when syncing iPod for more details.
The SyncToy backup program is also a good way to identify exactly which files cannot be read. Repeated runs may succed in copying files which won't copy over on the first attempt.
See also Corrupt iPod classic.
It may also help to disable any AV software while syncing or set exclusions on the media folder and the iPod's drive.
tt2

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[iPod not recognized when connected to Windows laptop over USB|http://support.apple.com/kb/TS1401]
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Here:
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I have a couple of articles that can help you troubleshoot this issue. First, if you are downloading HD content, you will need to know the system requirements for HD playback, which can be found here:
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/ht3209
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http://support.apple.com/kb/TS1718
Hope that helps. Thanks for using the Apple Support Communities!
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mithaani wrote:
Got an (unlocked) iphone 4s from US
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TS1363 I have itunes in windows 8 but it does not recognise my ipod. Any tips on getting it to work and be able to Sync?

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