TS1363 I need to update the ios on my ipad so I can use icloud with my new iphone but my ipad doesn't work now and itunes message it cannot by restored.  Any suggestions?

I connected my ipad to update the ios so I could sync my new iphone.  I got a message my ipad needed to be restored back to the factory setting and then I got a message saying it could NOT be restored.  Any suggestions?

iPad: Unable to update or restore

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