TS1363 I recently updated my iphone overnight and today I can't get it to come on, I've tried the restore and nothing works. I've tried syncing with 3 different computers and nothing works. I'm getting the black screen, white apple and a line under that
I updated my phone overnight and now I can't get it to come on. I've tried everything, I have a black screen, white apple and a mine below that looks like it's trying to load but it has stopped. HELP!
You're not alone. I am having similar problems with my Ipod 5th gen 30gb.
When I connect it to my laptop (Vista - basic) it is not recognised by itunes. Itunes simply locks up.
So far I have tried the following to no avail:
Checked my pc's device manager - it recognises the device and says it is functioning properly.
Checked the drivers to make sure they are upt to date.
Uninstalled & reinstalled a previous version of itunes (as it worked fine before the latest release).
Reinstalled the latest itunes.
Reset the ipod.
Put the ipod into disk mode and reconnected to itunes.
Have tried to use the windows tool to scan and fix any bad sectors but it fails to complete a scan without locking that up as well.
Placed into disk mode when fully charged and then allowed the battery to drain completely. Then reconnected ipod (in disk mode)and it still is not recognised and locks up itunes.
At this point I dont really want to part with another $300 odd dollars for a new one.
Similar Messages
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Sync with two computers doesn't work anymore?
Hi there
I used to sync with my iPOD with both computers that I use. Work and Home. that's because I mostly buy music with this work computer cause it has MUCH faster connection than I have @ home.
About a week ago I purchased John Lennon songs. Before that I had to update to iTunes plus (7.0.3) so I did so. Then I though that I just sync with iPod so I can get those songs to home computer as well. This has worked to this day without any problems. It syncs only purchased music, videos and games but nothing else and that is fine for me.
This time it was different. When I connected my iPOD to my work computer it sayd that if I want to sync this iPOD with my work computer, it must be fully erased first. Well that's not a bad idea so I did it. Then I got home and updated my iTunes and tried to sync it with that too to get Lennon inside it but no... It said that I now how to erase my iPod in order to use it with my home computer. and transfer john Lennon songs into it. I was like what the ****... this was working fine before this new iTunes.
So. Am I now totally slaved to use only one computer with iPOD?
If this is a standard way to do it today, then I just have to use 3rd party software to do it or just burn them to CD... But this is not why I get this device... I wanted this to be easy as ****.. Not a prison.You cannot "sync" with multiple computers, you need to use the iPod manually.
See this.
How to use an iPod with more than one computer.
Or are you trying to transfer iTunes purchases from iPod to iTunes?
You do this by using the file/transfer purchases menu in iTunes, but I think you'll still need the iPod set to manual. -
Iphone is stuck in black screen white apple logo.Help!
I had a notication to update my IOS so I let the update run from my phone. Now my phone is stuck on black background with white apple logo. It has been this way for about 45 minutes. I tried connecting to itunes. Trying to restore my phone. Tried turning it off and on. Nothing is working. I have it plugged in right now and I am holding down the power and home buttons, it goes black for a couple seconds and then the logo pops right back up. Any advice?? I can't get the phone out of this screen.
You may have to place the phone in DFU mode and restore to factory condition using iTunes. Search the web for the procedure.
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I have the iPhone 4S, iOS7.0 of an ex-employee. That person would like a list of their contacts from the phone. I DO NOT want to sync with another email account, just a simple listing of the contacts.
Also consider using
Export Address Book
By Stefan Keller
Free, via App Store. Works like a charm. See here for details and link to App Store
https://www.subclassed.com/apps/export-address-book/details -
I recently updated my iphone software to 6.0.1 and my ringtones did not get restored. The ringtones are lised in my library but I can't get them added to my phone. When I click on the button to sync my phone, it does nothing.
Welcome to the Apple Community.
Try unchecking the tones and syncing, then re-checking them and syncing again. -
I recently updated my iPhone 4s to ios6, and lost 1200 odd contacts. I recently sold my macbook air and also my mac book pro, so have no recent backups avaiable. I have a backup from about 4-5 months ago available on an external hdd as a time machine backup. Can I add/update contacts from the back up rather than restore? The reason i wish to do this is because in the update i didnt lose any messages, so all of the people i have met and networked with since that last update those many months ago, i have in my messages listings. They are all unidentified numbers at present but over time i will be able to work through the messages and based on the conversation recall who each was with. Also, yesterday, some two weeks after the update had left my contacts list entirely empty... a vast majority just reappeard, though all of them are without any phone numbers, all just emails or facebook contacts. This is the work of facebook not mac/ios6 isnt it...? Any help here would be greatly apprecaited. I am about 2 days from flying to canada and having those contacts would make life a lot easier.
You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.
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I recently updated my iPhone to IOS 8 and it said I need the latest version of iTunes to sync and back up however my computer won't allow it what do I do !?? Anything helps!!!
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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I have a question regarding my txt/alert tones. I recently updated my iPhone 5's software without first backing it up on iCloud or my computer (oops). After my phone finished updating, i lost the new ringtones and txt/alert tones i had bought. I connected my iPhone to my computer and sync'd it hoping that it could download my purchases from the itunes store and then put them back on to my phone but no such luck. When i look at my iphone on my computer and look at tones, they do not show up at all. However, if i click on the "On This iPhone" tab and click on "Tones" the deleted ringtones and altert tones show up...they are just grey'd out and have a dotted circle to the left of them. I also tried to go to the iTunes store on my phone and redownload them and it tells me that i have already purchased this ringtone and asks me if i want to buy it again. I press Cancel. I know when i do that with music it would usually let me redownload the song without buying it again but it wont let me with the ringtones...so how do i get them back? any help would be greatly appreicated
Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M. -
I recently updated my iPhone to the new iOS and it no longer works with my inbuilt car bluetooth. Is it possible to restore to my previous iOS system?
Delete the pairing and then re-pair the devices.
There are no supported methods to downgrade the iOS. -
I recently updated my iPhone 5 to iOS 6.1 and lost all of my contacts. My phone was less than 30 days old and I did not have an account with iCloud prior to the back-up. Any way to restore my contacts or are they lost forever?
I have the exact same problem. I did the update on my iPhone 5 yesterday, opted for the iCloud set up in the update and then it wiped my contacts. They are not on my phone or in the cloud...
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I recently updated my iphone 4s for verizon. Its the newest update..anyways it ran through the processs of updating and then told me to plug it into my computer. I did and the only option i got was to restore my iphone. I did and on my iphone the bar loaded to about 75% and stopped. My computer came up with an error. It said it was unavailable to restore this is iphone and unknown error occured. I tried using a different cord different usb slot checked my computer software updated my itunes but the same effect happened. I am getting very worried that my iphone is going to go in the trash soon. Can anyone help with annoying problem.
Hello the_problematic_iphone
Check out the article below if you are not able to restore your iPhone.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I recently update my iphone and now is not allowing me to access my contacts, emails etc. When I try to switch it on it has an itunes symbol on the front with the usb plug and an arrow. What do I do to get my contacts etc back and make phone calls?
To be more clear:
Was you phone hacked/jailbroken BEFORE you hooked it up? -
I have recently updated my iphone to 7.0.2, and i have also downloaded the latest itunes software but everytime i try to sync now, it tellms me to download th latest itunes software. What do i do?
Hi Azeem25,
Welcome to the Support Communities!
What version of Windows do you have on your computer?
You may need to update Windows first, and then try the download from the link below.
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Cheers,
- Judy -
I recently updated my iphone 4S with IOS 7 and suddenly last weekend all my contacts was just suddenly wiped out! I have been using this phone for almost 2 years and never had this problem! I reset my phone and restore the back up and it worked for a week and last night the same thing happen again! Are these glitches and a problem with IOS 7? What should I do?
You need to update iTunes to 11.1 on your PC
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I recently updated my iphone 4 with the 6.1 update. Ever since then my iheart radio app has been acting up. While listening words are getting cut off as well the stations just cut off playing. I have tried shutting my phone down and turning it back on but it doesn.t seem to help.
i have same problem in UK - my phone no longer works with my car cable - it will charge the phone, my ipad works fine, as does my old itouch so I know that the cable is ok. It comes up with no connection even though it is charging it. It used to be fine I dont understand why this would happen?
Loppers
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