TS1363 IPhone 5 is visible in Windows 8 but not detected by iTunes 11

Anybody can help me solve this? I just updated to the iTunes 11.1.4 yesterday. My iPhone 5 is not detected by iTunes anymore!!...

Hey sergioll,
Thanks for the question. I understand that you are experiencing issues with your iPhone 5 not being recognized in iTunes for Windows. The following resources may provide a solution:
iOS: Device detected but not identified properly on iTunes for Windows
http://support.apple.com/kb/ts2818
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

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Iphone syncs to iphoto first but not detected by itunes

I know this is common. But when I plug in iphone4s with usb. it goes straight to iphoto and is detected but not to itunes.

Hey sergioll,
Thanks for the question. I understand that you are experiencing issues with your iPhone 5 not being recognized in iTunes for Windows. The following resources may provide a solution:
iOS: Device detected but not identified properly on iTunes for Windows
http://support.apple.com/kb/ts2818
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

TS1363 my ipod classic is visible in windows but not in itunes, this happens on 2 different computers where my iphone and ipod touch work fine which leads me to think something is up with the ipod itself and i cant find any threads to help

my ipod classic is visible in windows but not in itunes, this happens on 2 different computers where my iphone and ipod touch work fine which leads me to think something is up with the ipod itself and i cant find any threads to help.
any thoughts anyone??

Perhaps the reason you haven't had any replies is because there is no such thing as an 8GB iPod Classic.
I suggest that you begin by correctly identifying which iPod you have.
http://support.apple.com/kb/HT1353

TS1567 Iphone is recognized in windows but not itunes 11

Iphone is recognized in windows but not itunes 11

Use the article for this issue
http://support.apple.com/kb/TS1538

My iPhone is recogized by Windows but not by iTunes

My iPhone is recogized by Windows but not by iTunes. I have reinstalled iTunes, restarted my machine and turned the phone off and on. Nothing seems to help. The phone still connects properly to my old machine.

See if anything here helps: iPod shows up in Windows but not in iTunes

TS1363 iPhone is visible as camera but can not appear in itune, when run dioganstic it shows that iPhone is not attached to the itune

My iPhone 4 does not appear in source list of itune

Hey jd1410,
Thanks for the question. I understand you are having issues with your iPhone 4 not recognized in iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

TS1538 Running Windows XP,Ipod Mini works fine,but Ipod Nano visible in Windows,but not Itunes.Have loaded latest version of ITunes.How do I prceed

Am running Windows XP pro,Ipod Mini works fine,but Ipod Nano is visible in my computer as a mass storage device,but not in Itunes.The settings on the Ipod says Version 1.0.2 Mac.Have tried all the trouble shooting solutions under Itunes help,but no success.Is it a problem with the Ipod or my Windows computer?Please help.Thanks Marcus.

http://support.apple.com/kb/TS1363

Iphone shows up in windows but not in itunes

I have an Iphone 4s and windows 7 64 bit. I knew there were troubles with win7 and itunes so I waited to try to sync.
Today I was told that a new version of itunes was out and I could sync my phone now. Installed itunes 10.5.2.11 and my iphone shows up in windows as an iphone but not in itunes. When I run itunes diagnostics it shows itune does not see an iphone.
Startng to get a little frustrated. I've uninstalled and reinstalled everything a few times, Made sure the services were started, restarted the computer, reset the phone and just about everything else I could think of.

Here is the diagnotis log,
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Studio XPS 8100
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0046B0340349A7D0
Current user is not an administrator.
The current local date and time is 2011-12-17 03:43:46.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon HD 5700 Series
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {B6069F49-70F4-4076-8737-4A17ED82966B}
Description:    Broadcom NetLink (TM) Gigabit Ethernet
IP Address:    10.0.0.224
Subnet Mask:    255.255.255.0
Default Gateway:    10.0.0.1
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Wed Dec 31 19:00:00 1969
Lease Expires:    Wed Dec 31 19:00:00 1969
DNS Servers:    10.0.0.1
Adapter Name:    {59783810-EB0A-42FA-AD8D-2461A5E8E16B}
Description:    DW1525 (802.11n) WLAN PCIe Card
IP Address:    10.0.0.12
Subnet Mask:    255.255.255.0
Default Gateway:    10.0.0.1
DHCP Enabled:    Yes
DHCP Server:    10.0.0.1
Lease Obtained:    Sat Dec 17 02:58:28 2011
Lease Expires:    Sun Dec 18 02:58:28 2011
DNS Servers:    10.0.0.1
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-12-17 02:24:37.
**** Device Connectivity Tests ****
iPodService 10.5.2.11 (x64) is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (4th generation) running firmware version 4.2.1
Serial Number:    C1XDM990DCP7
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

IPhone 4s appears in windows but not in itunes

My iphone appears in windows but will not appear in itunes so i cannot load on music etc. Any advice grateful. Ran diagnostics and followed advice, no joy. Windows vista on computer but slow machine. Trying to avoid haveing to reload itunes again.

http://support.apple.com/kb/TS1538

Ipod recognized by windows, but not recognized on itunes

Just got a new nano today and tried it on itunes. The nano is recognized on My Computer, but not on itunes. Tried switching USB drives, running restarts, updates to the newest itunes version, restores on the ipod, even switching connecting cables, but nothing worked. Also, when I try to click on the f: drive in My computer, the entire system goes into non-responding mode. Lastly, when new ipod is plugged in, we get a pop up with a flashlight searching and the words "autoplay", like it's searching for it. All of our other ipods work great on the same computer, just not the new one. We're going to return the new one and try again with another nano.

Re: Autoplay
Plug in the iPod.
Double click My Computer.
Right click on the iPod and select Properties.
Select the Autoplay tab.
In the drop down box, select "Mixed Content".
Choose "Select an action to perform"
and also select "Take no action".
Re: Not visible in iTunes
Apparently there can be numerous reason for this, e.g.
[Faulty iTunes installation]
http://docs.info.apple.com/article.html?artnum=93716
[XP confusing Ipod with network drives]
http://docs.info.apple.com/article.html?artnum=93499
As a last resort you could try and re-format the Ipod manually and then Restore it using the Ipod Updater. I followed this advice myself when installing the Ipod for the first time, when the Ipod would not be recognized by either the Ipod Updater and hence iTunes.
The thread below gives details as to how proceed with formatting the Ipod.
http://discussions.apple.com/thread.jspa?threadID=460669

IPod is charging and recognised by windows, but not recognised by iTunes.

There was an error message but stupidly I did not read it, and it won't come up again. I've tried restarting my laptop, re-installing iTunes, restarting my iPod and all sorts.
The reason (I think) it stopped working was because I was trying to copy music from my iPod to my iTunes, and windows was not recognising it, so a friend suggested deleting and re installing the driver, which was successful. But when I then went on to iTunes, it came up with the error message saying something about the iPod no longer working with iTunes or something, and now won't recognise the iPod no matter what I seem to try.
Is there anything I can do without deleting all the music and resetting the iPod? Because the whole reason I was trying to do this was to back up the music so I could update to ios 5.1 or whatever it is, without losing all my music which I don't have on iTunes as it's a new laptop.
Thank you.
Ben x

Try here:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
It will not delete your library.

IPod recognised by windows, but not appearing in iTunes

My sister recently bought an iPod nano so we have both been using the same computer, different user areas for our iTunes. However, there is some conflict between them somehow as now the iPod is not appearing in iTunes but is appearing as a hard drive.
My iPods an old 20gb one so I'm guessing that's got something to do with it, the iPod software doesn't work for both of them.
I just got a laptop today so I'm copying my music over using the iPod as a hard drive so it's not such a problem for me but I want to sort it out for my sister. How can we make the iPod appear in iTunes?
Windows XP

Change the drive letter to something higher, like M.

I tried to restore my iPhone 4S and now it is not detected by iTunes

I recently got the 5s and was going to trade in my 4s to AT&T, so I decided to restore the phone before doing so. iOS 7 was downloaded by iTunes (I was still on 6) and installed on the phone before the restore process started. I walked away from my computer, so either in the process of updating or restoring, iTunes gave me an error message saying that my iPhone could not be restored for some reason (I don't remember the exact error message.) The phone was now in recovery mode (with the graphic of the USB plugging into iTunes) and could not be recognized by iTunes. I put the phone in DFU mode, but once again, the phone was still not recognized.
My computer recognizes that an apple device is being plugged and unplugged from the computer, but iTunes does not respond at all. Any tips?

Hello, ctom69.
Thank you for visiting Apple Support Communities.
There are a couple things I could recommend. Make sure iTunes has been updated to the most current version and attempt to restore the device. Next try manually placing the device in recovery mode via the steps in the first article below. If neither of the steps work, try all of the steps in the attached second article.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Cheers,
Jason H.

TS1538 iPhone 4S recognized by Windows but not iTunes.

I have been trying to sync my iPhone 4S. I connect to my WIndows 7 laptop and the PC recognizes it, but iTunes won't start. I manually started iTunes and, before I even connect to the PC, iTunes tries to sync and then I get an error that says it can't connect and that I need to restore my iPhone. My iPhone is working perfectly. I followed the direction in the troubleshooter and uninstalled and then reinstalled iTunes. I rebooted several times. No change. The very same thing happens. I also checked that the correct services are runniing and stopped/started them. Don't know what to do now. Any help would be greatly appreciated.

Make sure both iTunes and your iPhone are up to date.
Also easiest way to find what device is causing the issue is by connecting the iPhone to another pc/mac that has iTunes but do not sync. If the iPhone can be recognised on another computer then it is an issue with your computer and vice versa.

IPod visible in Windows but NOT in iTunes - please help!

I just got this sexy black iPod. Too bad I can't use it! Please help!
Here's what I've done thus far to try to troubleshoot why Windows sees my iPod but iTunes does not:
-went through the 5 R's (http://www.apple.com/support/ipod/five_rs/) Did this twice with NO luck! I obviously was not able to do the fifth R (restore) since iTunes never saw my sexy black iPod.
-reinstalled iTunes many times (restarted the service, deleted temp files etc)
-went through these steps: http://docs.info.apple.com/article.html?artnum=93716
-made sure that Terminal Services is set to Manual (in services)
-made sure the the black thing was not on 'hold'
-hit menu & select for 10 seconds
-tried on a different PC with a fresh copy of WinXP Pro installed. Same thing! Windows sees the iPod but iTunes does not.
-I ran the diagnostic and it says that my iPod is connected! What!? No it's not!
It also seems kind of slow, however, I don't have anything to compare this to.
I'm beginning to think that my iPod is iBroken. I'm very iDissapointed.
Any suggestions would be greatly appreciated!
--cheeto

I have the exact same problem with the same sexy black iPod. Let me know if someone helps you out. Sorry I don't have a solution. I'll keep you posted.

TS1363 IPhone 5 is visible in Windows 8 but not detected by iTunes 11

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