TS1363 iPod has been detected. Just not identified properly. Can you please help me?
I plug my iPod Nano into the computer whilst having iTunes open, and keep getting the same message appearing and no button saying 'Zoe's iPod' of where i can sync my music. The message says this:
An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect, then try again
I have tried disconecting it then reconnecting it but it doesn't make any difference. Please help
Hello Zoe97,
I would try this:
iPod nano: Error message saying that iPod 'could not be identified ...
Go through ALL the steps. Most of the time one of them fixes it.
Hope this helps.
~Julian
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Did you download and install the latest version of iTunes, which is available here?
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My nano has been detected, but not identified. What do I do?
Help. I plugged in my iPod, and a little warning showed up that said, "An iPod has been detected, but could not be identified properly. Please disconnect and reconnect the iPod, then try again." Guess what? I did that maybe thirty times. Didn't work. Advice?
First I assume youre using ipod nano 5g and you have downloaded newest itunes 9?
(thats a must).
Something that often gets usb devices to run again: (i dont run vista but you can google how to find the info here is one link as to how to find device manager in vista;http://pcsupport.about.com/od/windowsvista/f/opendmvista.htm)
Once you find device manager the basic info below applies:
Plug the nano in. Now in your Start menu, right-click "Computer" and select "Manage". Click "Device Manager".
"Expand "USB devices". Can you see an entry in there for the Apple iPod driver? If so, right click on that and select "Uninstall" Or if it offers to repair it can try that first. Click OK. (The uninstall choice may take a while, leave it to its own devices for a while. this only uninstalls drivers not itunes to my knowledge).
After the driver uninstalls, unplug the nano. Wait until it has finished saying OK to disconnect on the nano screen
Now plug the nano back in. This should reinstall the driver"
I found this info in the other forum for connecting nano to windows but Ive used it in past.
another link with info: http://discussions.apple.com/thread.jspa?threadID=2293079&tstart=0
And from apple info: http://support.apple.com/kb/TS1369
Message was edited by: slothofms7 -
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Please help me with my ipod. Ive been trying for so long to get it working( More than 4 Months) but with no luck.
The problems started when my friend asked me to plug his ipod into my computer to get my songs because his ipod wouldnt load songs from his computer. Well I tried that and it didnt work. Anyway, the next time I tried to update my ipod(which is an ipod mini 4th Gen, i think)it wouldnt update my songs and came up with numerous messages that said something about a corrupt file run chkdsk. Well I looked up what to do and I did run the chkdsk thingy and it said that it fixed a few files so I no longer get those messages. Despite the slight improvement Im still having problems. When my iPod is plugged into my computer it slows the computer right down until iTunes is automatically opened. The ipod then starts to update, but at an incredibly slow rate. It takes it about one hour to update 50 songs. In addition, the ipod gets super, super hot. Now im no computer genius, but i know the USB port that I use with the iPod is a 2.0 thingy so thats not the problem. I have also tried resetting the ipod by pressing the "menu" and "select" buttons on the ipod, as well as restoring it using the ipod updater. I have tried uninstalling and re-installing itunes with no luck and even went back to itunes version 4.0. My ipod has the latest ipod software on it so thats not the problem either. There is one thing I have noticed about my ipod that is rater unusual: the circle (located in the top left-hand corner of the screen) with the arrows on it that rotates when updating keeps flashing on and off in non-regular intervals when updating. Sometimes that little icon wont even appear and its when that icon doesnt appear that the ipod doesnt get recognized by itunes and the computer sees it as a portable storage device and not an ipod.
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See: How to put the iPod into disk mode.
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You can also check the iPod's hard drive for errors using Windows ScanDisk.
Put the iPod into disk mode as previously mentioned. Go to "my computer" and right click on the iPod then select "properties", then "tools". Select the option to scan the disk for any errors.
To exit forced disk mode, reset the iPod.
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