TS1363 ipod wont boot and is stuck at the apple screen

i have a 4th gen ipod touch 32g with 5.1.1 iOS one day i was installing an application and the ipod freezes so i decide to reboot it when i turn it back on it did the normal routine and go to the little apple screen that pops up but thats all the ipod would do is just show the apple screen so i reboot it over and over again and its still stuck. so next i let the battery run out and see if that would help.... it didnt, next i pluged it up to iTunes and it wont even show the device so this now is my last resort please help.

http://www.apple.com/support/ipod/five_rs/
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting - http://support.apple.com/kb/HT1430
iOS: Not responding or does not turn on - http://support.apple.com/kb/TS3281
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device)
How to reset iPod - http://support.apple.com/kb/HT1320

Similar Messages

  • Why does my iPod keep crashing and get stuck on the apple screen?

    My iPod has crashed and gotten stuck on the apple screen multiple times now, I think three or four times. I take really good care of it and charge it alot. It's a generation 5 32 gig, but I have no idea how to fix it! I really want to save my pictures and contacts and whatnot so it is really annoying when it happens!!! Any help would be considered! Thankyou for any input!

    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    - Reset all settings                            
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    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
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      Apple Retail Store - Genius Bar                              

  • Two Macbook pros circa 2009 in our temporary household in Turkey suddenly failed to boot and got stuck on the grey screen. They were able to boot at the Apple store, but not when we brought them back to our apartment. Could this be a coincidence?   A

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  • My ipod touch 3rd gen is stuck on the apple screen logo

    my ipod 3rd gen is stuck on the apple screen logo

    Try:
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    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My ipod touch crashed and is stuck on the apple icon.I held both buttons to shut off,but it just keeps turning back on.my apple laptop itunes wont reconize the ipod,so I can restore it? what can I do to fix this issue?

    my ipod touch crashed and stays stuck on apple icon..I've held both buttons together to shut it down so many times,but soon as screen goes black,and its off it turns it on again by its self and won't stay off.I can't restore ipod beause itunes on my apple laptop won't sync or reconize ipod.I have the latest version of itunes,what else can I do?My itunes on my other  windows laptop won't either because that says there is no internet connection to itunes,all thought that computer is and works online in everything but itunes.Any ideas anyone would be greatly appreciated!

    Try disabling the computer's antivirus and firewall for the network problem.
    Also for the original problem try the following if Ana's suggestions does not work
    Try:
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My IPod Touch (3rd Gen) is stuck on the apple screen...Ive done a restored once and it didnt fix it, what do i do?

    Ok, so i know this is like other discussions but my Ipod Touch shows the Apple logo for 30 Secs, then it disappears and nothing shows, just a blank screen.  Ive done a couple restores and it comes up with the same results.
    Does anyone know how to permanently solve this problem.

    If you have an Apple Store, near you, make an appointment to take it to them. If it's not a hardware failure, they may be able to help.
    Regards.

  • My ipod is stuck on the apple screen and itunes doesnt recongnize the ipod ive help both buttons and it wont even turn off please help

    Please help I just bought this Ipod used and didnt know it was stuck on this screen. It is stuck with the apple screen and wont turn off even after holding bothe the on/off button and home button at the same time, itunes does not even recongnize the device i need to find a way to do a complete restore as if it were just purchased please help

    Have you tried connecting it to your iTunes library in recovery mode using the instructions in this Apple support document?
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  • MacBook Pro was having Finder/Freezing issues, Tried restarting and now it wont reboot. Been stuck at the apple logo/loading screen for over an hour.

    MacBook Pro was having Finder/Freezing issues, Tried restarting and now it wont reboot. Been stuck at the apple logo/loading screen for over an hour.

    Step by Step to fix your Mac
    Create a data recovery, undelete boot drive

  • My Ipod is stuck on the apple screen, and i've tried EVERYTHING

    Let me vent a bit before my question:
    I have had my Ipod Nano sent in 3 TIMES FOR REPAIR.
    But they keep sending the original product back, still in non-functioning condition.
    So, I sent it one more time.
    I got it back today.
    I plug it into my computer, and after about 45 minutes, my computer FINALLY recognizes it.
    So I figure we're back in business.
    Then, I start to update, and its says that it can't because it can't be read or something. (after it said it updated like 10 songs or something)
    So then I reset the Ipod.
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    I am so frusterated, you can't even imaginnnneeeeee how ****** off I am.
    This freaking Ipod has been in shipping more then actual play time.
    So then I made another request just now for repair, and it says that it already has a repair out, but my ipod just got back today..
    So.
    Could you please help me out here? I'm a little erked.
    Thanks, Caitlin.

    have you tried connecting it to a/c power and not USB? Resetting in both cases? Letting the power drain? Ipod firmware updater?
    I would call them again and get a supervisor or something.

  • My Iphone 4 wont turn on, but if i have it plugged in the wall for in long time it turns on by itself and gets stuck at the apple logo

    My Iphone 4 wont turn on, but if i have it plugged in the wall for in long time it turns on by itself and gets stuck at the apple logo.
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    First - Press both home button and switch on/off for 15 seconds it will reboot,If it does't work try 
    second -  connect ur iphone to system and open itunes then Press and hold both home button and switch on/off for 15 seconds phone will reboot then as soon as apple logo appears leave switch on/off without leaving home button it will go to restore mode then restore ur phone with latest version.
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  • My Ipod touch 4th generation is stuck on the loading screen from when i turned it on and it is not changing

    My Ipod touch 4th generation is stuck on the loading screen from when i turned it on and it is not changing plz help

    - Try resetting the iPod.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next connect the iPod to its syncing computer and restore the iPod via iTunes
    - If iTunes does not see the iPod try placing the iPod in recovery mode to see if it will make it visible so yu can restore the iPod.  For recovery modes see:
    iPhone and iPod touch: Unable to update or restore

  • Hi my friend gave me his old Iphone 1 today and its stuck in the apple boot logo. Sometimes it automatically shuts off but about a second later it comes back on. The home button and the power button seem to not be responsive. Im hoping to restore it.. Thx

    Hi my friend gave me his iphone 1 today and its stuck at the apple boot logo. Some times it automatically shuts off but about a second later is comes back on. The home button and the power button seem to not be responsive. Thanks for the help.

    You bought a used iPhone. Amazon is not an authorized supplier of iPhones, nor are any of the 3rd parties that sell iPhones there.
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  • HT201559 I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.

    I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I just jail broke my iPod and its stuck on the apple logo what should i do?

    i just jail broke my iPod and its stuck on the apple logo what should i do?

    The same thing happened to me. I assume it is stuck in an endless loop of restarting. You have to put it in connect to iTunes mode (http://www.youtube.com/watch?v=rm2D7-PCTaw) then restore your iPod. Hope it helps!

  • I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

    I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

    Hi Cjroyle,
    Thank you for using Apple Support Communities.
    From your post I understand that your iPhone will not boot past the Apple logo on the screen.  To troubleshoot this issue I'd like you to please follow the steps in the article below.
    iOS: Not responding or does not turn on
    Take care,
    Alex H.

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