TS1363 itunes does not recognize my iphone 5 what can I do?

When we plug in our iPhones, itunes no longer recognizes two of the phones in our household. We can't seem to find out why.

Hello there, thekestings.
The following Knowledge Base article offers up some great, in-depth steps for troubleshooting your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

Itunes does not recognize my iphone 4. I am running Windows XP with IE. Any suggestions would help. Thanks.

Itunes does not recognize my Iphone 4. I did a restore on my phone about four months ago.. Does anyone have any suggestions as to what I can try?

try deleting these preference files
•C:\Documents and Settings\Your Username Here\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\Your Username Here\Local Settings\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info

When i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?

when i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?

I have reset my iphone and made sure all updates have been done on my macbook pro and iphone. It was after updating my macpro that I plugged in my phone and went to itunes to backup phone and can't see the device anywhere! I have also done all the troubleshooting that apple.com recommended too...all except re-installing itunes!

ITunes does not recognize my Iphone after I tried to unlock it

I tried to unlock my iPhone with redsnow but smth went wrong and now it sais conect to iTunes, but iTunes does not recognize it. iPhone is stuck in conect to iTunes picture.

Under the Terms of Use of this forum it is prohibited to discuss jail breaking. By jail breaking your iPhone you void any warranty you may have, forfeit any support from this forum, leave your iPhone vulnerable to malware and risk bricking your iPhone should you attempt future software updates or restoring your iPhone - http://support.apple.com/kb/HT3743.

HT204302 my itunes does not recognize my iphone when plugged into computer it recognizes my iphone as still camera

Help
Itunes does not recognize my iphone when plugged into computer it recognizes it as a still camera. I have installed the lastest version of itunes and gone through the troubleshooting tips and still have the same problems.

Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.

ITune Does not recognize my iPhone (Europe 4G-4S)

iTune Does not recognize my iPhone (Europe 4G-4S). The iOS (ver 4.xx)on the phone does not have the "update the software now" option. WinXp identifies it as "Europe 4G-4S Android Phone and Keeps asking for the following file/driver: ST65xx which I can not find.
Thanks for your help!

A google search for "Europe 4G-4S Android Phone" turns up device drivers as FelipeV noted, as well as this product page (in Italian) http://lucazatti.blogspot.com/2013/01/android-40-smartphone-4g-4s-cellulari_11.h tml
These fakes used to be pretty common and some were actually almost indistinguishable from the real thing until you tried to use them with iTunes...
http://lucazatti.blogspot.com/2013/01/android-40-smartphone-4g-4s-cellulari_11.h tml

Itunes does not recognize my iphone as a device when it is plugged in. I've tried the online troubleshooting steps ...

Itunes does not recognize my iphone 4 when I plug it in. It is not listed in devices. I've tried the troubleshooting steps I found online ...

I would start at the top of the following, but don't miss the "Windows only: Check for the camera drives and Media Feature Pack" section" iOS: Unable to import photos to computer

TS3219 My iTunes does not recognize my iPhone; no sync info on left side of my itunescreen

iTunes does not recognize my iPhone in windows 7. The sync info no longer populates on the left. When I plug iPhone, iTunes does not lunch, instead I get an 'autoplay' box

Hi karwilson,
Thanks for using Apple Support Communities. If iTunes doesn't recognize your iPhone, this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari

HT1923 itunes does not recognize my iPhone 5 when I connect to iTunes

iTunes does not recognize my iPhone 5 when I connect to iTunes

Hello mprwinded,
It sounds like your iPhone is not appearing in iTunes. I recommend following the steps in this article to troubleshoot the issue you described:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

I do not have access to my primary computer. I understand i will lose all saved data on my ipod touch. I have the latest vesion of itunes. I have a mac. Itunes does not recognize my device. What do i do?

I need to restore my ipod touch. I do not have access to my primary computer. I understand i will lose all saved data on my ipod touch. I have the latest vesion of itunes. I have a mac. Itunes does not recognize my device. What do i do?

Fix what?
You do not mention a problem.

My iMac does not recognize my password? What can I do?

My iMac does not recognize my password? What can I do?

If you mean a system password, see this article http://support.apple.com/kb/HT1274

My iTunes does not recognize my iPhone 4...plz help..!!

Hello Folks,
My iTunes (version 10.5.1.42) does not recognize my iPhone 4. I have tried all the below steps but nothing seems to work.
iTunes un-installed and installed again.
iPhone restarted
Virus protection disabled
Tried diffirent USB connection on my laptop
The same iPhone seems to be working prefectly fine on my friend's laptop. Please help..!!!

iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X

Itunes does not recognize my iphone 4 device

I bought a new computer, tried to install itunes, after three different people tried to help me, i finally got itunes to install, but when I plug my iphone into my computer, itunes does not recognize the device. I am trying to 1. upgrade my iphone soft ware to 10.5.3, utilize icloud, and perform basic functions of syncing my phone with my computer. Any help, anyone could provide would be appreciated.
Tank you,
Rose

If your iTunes is the latest version, restart your computer and reboot your iPhone. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPhone restart. See if that fixes your problem.

ITunes does not recognize my iPhone 4 or iPad 2

I bought an iPhone 4 and an iPad 2 yesterday... have not been able to use any of them so far as itunes does not recognize either of them on my machine.. have tried several times to restart the machine, reinstall iTunes etc etc.. I have a Sony Viao with Windows Vistas Home Edition, and of course am running as an Administrator.
Anyone has faced this problem earlier - any pointers would be greatly appreciated.
Regards,
Saurabh

Zanaters wrote:
I don't have this problem with my windows machine. Unfortunately, a new policy in the company requires that ITunes not be on your computer or you may be terminated. I've got one week to figure out why things are different so that I am good to go for the future.
First off, copy the entire /Music/iTunes/ folder from your work computer to an external drive.
Copy it to /Music/ on your personal computer.
Try using a USB port on the back of the computer.
If the devices are still not discovered, see this -> http://www.apple.com/support/iphone/troubleshooting/

TS1363 Itunes does not recognize my Samsung Focus S Smart phone made by Apple. I have tried everything. Please help with any suggestions! Thanks!

Please, can anybody help? I am using a Windows phone. It is a samsung Focus S Smartphone operating windows 7.5....My computer is running Windows XP. I can use Zune just fine but Itunes does not recognize my phone whatsoever! I cant get help from Apple as it is an older phone I guess

I google search the phone you have, its NOT an Apple phone but a Windows Phone. It cannot be used by itunes at all.
pucheebaby wrote:
My computer is running Windows XP. I can use Zune just fine
You can use Windows Media Player or other third-party software to upload stuff to your phone but you can't use itunes. sorry.
To anyone that wants to know the phone pucheebaby is using: http://www.att.com/shop/wireless/devices/samsung/focus-s-black.html?WT.srch=1&ca gpspn=pla [scroll down on link for more info.]
Message was edited by: keeferaf

TS1363 itunes does not recognize my iphone 5 what can I do?

Similar Messages

Maybe you are looking for