TS1363 My computer is picking up my iphone, but itunes is not picking it up. What is wrong?

My computer is picking up my iphone, but itunes is not picking it up. What is wrong?

See section 5 of TS1538: iOS: Device not recognized in iTunes for Windows.
If that doesn't help it may pay to tear down and reinstall iTunes in the following manner...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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Similar Messages

I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? Help!

I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? I try to add songs from my music into my phone section and it will not go... Plus the playlists on my phone are not updated on my iTunes phone on my computer. Its like it never updated. What am I doing wrong??

Iphone will sync with one computer at a time.
When you sync to another it will delete the current content.
Make sure you have copied everything from your old computer to your new one first.

I dropped my iphone, it cracked (it alredy had some cracks in it) and the screen is black but sometimes has a background light.. When i plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not recognize it. What can I do?

I dropped my iphone 4 pretty hard, it cracked (although it already had a few cracks in it) and now the screen is black but sometimes has a background light turn on and then off. Holding the home button and off button at the same time do not work. When I plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not seem to recognize it. It gets really really hot when plugged in (which I don't think is normal). icloud does not recognize it under "find my iphone" either. What could the problem be? I am wondering if dropping it dislodged something inside. if so, what did I dislodge and is it possible to fix this myself?
Thanks

Sounds like that drop was a critical one, my friend. I would make an appointment at your nearest Apple Retail Store, because you're going to need a replacement. Also as a side note: the reason that the charger is making the phone vibrate over and over is because there is a disconnect somewhere in the charge port of the phone, causing it to plug in and out over and over.

HT1386 After the recent iTunes my PC recognizes that I have connected my iPhone, but iTunes does not. I tried the trouble shooter; it said device not recognized. I clicked the help button as instructed and get iPod not recognized instructions. What for iP

I have not been able to sync my iPhone 5s on my PC sincethe most recent update to iTunes. My computer showsthe iPhone as connected, but iTunes does not recognize it. I tried the trouble shooter and got device not recognized. I clicked the help button beside the failed test and get iPod instructions. How do I get iPod instructions for work for an iPhone? Better, how can I get this to show iPhone instructions? (On my other computer, I had to uninstall every Apple product to get the new iTunes to work.)

You wrote: (On my other computer, I had to uninstall every Apple product to get the new iTunes to work.)
You may have to do this on this computer as well. http://support.apple.com/kb/ts5376

Songs Located on iPhone but iTunes does not display it.

This is a really weird situation.
I tried to sync Smodcast episodes on my iPhone with iTunes. They wouldn't transfer over so I went into the iTunes folder manually found the files of the podcasts and added them to my library as music files. I then synced them to my iPhone and left for work. When I got to work I went to go play the podcast and wasn't showing up on my iPhone and was the only audio I had on my phone. I checked my storage space and says there is audio on my phone and it's taking up space.
I went home that night annoyed and tried plugging in my phone into my Alpine headunit. I searched for music on it and sure enough I was able to select the podcasts as audio music rather than an actual podcast. I plugged the phone into the computer when I got home and iTunes was saying there was no music on my phone but checking the capacity used/free also displayed there was audio on the phone.
How can I delete this audio without restoring the phone?

Just found the following info regarding non installation of iphone driver, do you know how I can get the correct driver reinstalled or updated
I have saved a copy of the report as a Pdf File but dont know how to attach it to this message do you have an email address I can send it to?????

I updated os on my iphone and itunes did not transfer my apps, what can i do?

I updated my iphone 4 to IOS 5, in the processs itunes asked me if i wanted to transfer my purchased apps to my iphone, I clicked on transfer, however itunes did not transfer the apps and removed them from my iphone. How can i recover the apps I purchased?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
For device connectivity issues see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, and TS4062: iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing.
tt2

TS1363 the trouble shooting appears to be for ipods only, my computer sees my iphone, but itunes does not

trying to update my iphone 5
my computer sees the device, my itunes account does not?
trouble shooting via itunes was for ipods only

Try Andrei Cerbu's post here or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
tt2

Win 8.1 recognizes Iphone - but Itunes does not

I cannot get the iphone to come up in Itunes.
I looked at the article Device not recognized in iTunes for Windows but it doesn't help, since I have the current version of Itunes 11.1.3.8 and the OS win 8.1
I have the apple mobile device service running, tried restarting the service, and still it won't come up in itunes, even though I can see the iphone device in windows explorer as a storage device.
Tried restarting the iphone, the pc, the software.
Thanks for any suggestions on how to get it back in service.

Same issue with an iPhone 5s and Win 8.1. Here's a fix that worked for me.
- Completely uninstall iTunes and all Apple services (Apple Mobile Device Support, Apple Software Update, etc.)
- Re-install iTunes
- Connect your device, and Trust the computer
Hope it works for you!

Backed up iPhone BUT iTunes did not copy all my apps!

My gosh, iTunes must be one of the most frustrating tools in the world.
From the screen area that states: Manually Back Up and Restore, I select Back Up Now.... this process oddly only needs about 1 minute to backup my iPhone (with about 160 apps on it).
When I look at the app list, there are still many apps missing, such as:
Any.Do (great to-do list app)
All my Synology Apps (for my SAN device)
etc.
BTW, why the heck isn't there an option to see the apps in folders - simulate the placement and folders of the iPhone?
Underneath this back up option is a Sync option... I tried this and it did something but I am unsearch what! All I know is that it did not help!
Never mind all that above... seriously, all I want to do is duplicate all my contents from my iPhone 4 to my new iPhone 5. This should not be rocket science!
I think it should be an major embarrassment that something I can do between two Samsung Android phones is so friggen complicated between to iPhones! Yes, I have complained to Apple (this is my second iPhone trade-up) and never heard back from them the first time. That first time, I just ended up starting over! Grrr...
Anyway, enough rant.
I've gone to this page: http://support.apple.com/kb/ht2109
...and selected, "Using iTunes to transfer information from your current iOS device to a new one"
Naturally, if I cannot successfully get past step 2, this isn't going to work.
Questions:
1. Can anyone please explain why I cannot backup all my apps and tell me how to fix this problem?
2. Can anyone suggest a better 3rd party backup and restore tool (for any price!)? I am sick of waiting for Apple's Windows iTune team to fix this inept tool! I don't mean to fight... but seriously, either this team has no budget or they are clueless to its serious shortcomings.
Sorry, I am just a little bit annoyed and expected better from Apple.

Sorry this solution is late but I just got off of the phone with Apple support and this worked.
Open iTunes
Connect your iPhone and keep it connected during this entire process.
In the iTunes menu at the very top (File, Edit, View) choose STORE> Sign in and sign into your iTunes account.
Once this is complete look at the upper right corner of iTunes and you will see an iPhone and Store button, cick STORE. Now you will be in the iTunes store where you see the advertisements of the various albums, songs etc. Look on your upper left of the window for your itunes account name and in the black band next to your iTunes account name, you will see a House icon, then Music, Movies, TV Shows etc.
Make sure the HOUSE icon is selected.
Stay on this screen in iTunes and on the lower RIGHT, you will see an area that says- QUICK LINKS. In that area click - Purchased
After you do this you will be transported to another area of iTunes. Here there will be a menu across the top- Music, Movies, TV Shows, Apps, Books are the choices.
Choose APPS and you will see the apps that you have purchased. You will also see the apps that didn't download to your phone.
Find the apps that didn't download and click the cloud next to their name. Doing this will download the chosen apps to the computer you are on.
Once you have downloaded the apps in question, in the upper right corner click LIBRARY.
Now you should see the button that says iPhone because your phone is still plugged in. Click the iPhone button and then click SYNC on the lower right to sync your iPhone.
The apps you downloaded will now be on your phone.
Sorry for the long instructions but this is what works.

I just got a new iphone4. I want to transfer my contacts from my old iphone but itunes is not doing it

I just got a new iphone and want to transfer my contacts from my old iphone, and photographs. when I sync it has not transfered anything to the new phone. thanks.

In iTunes, did you click your iPhone under "devices" then go through the tabs to set things up? There's one setting that you need to check to sync contacts.

HT5706 My Apple TV won't update via wifi, when I turn it on it he screen shows a picture of the Apple TV being plugged into a computer. I have tried to but iTunes does not see the Apple TV.

How do I update the Apple TV when I can't by wifi or computer?

Hello there, Tmsmit3.
The following Knowledge Base article provides the steps for restoring your device:
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I purchased a bunch of songs on my iPhone but they are not showing up on it my computer.

I purchased a bunch of songs recently on my iPhone but they are not showing up in iTunes on my computer. They have always shown up in the past but these few haven't. I usually do a manual upload and backup of my phone, as opposed to doing it via icloud.
In the meantime, I went to the purchases for my account and see that they are listed there and I hit "report a problem". But it doesn't even ask me what the problem is....
Is there anything else I can do?

Go to View->Account and verify you're logged into the same AppleID as the iPhone
Then go to iTunes->Preferences->Store and verify that "Show iTunes in the Cloud purchases" is checked.

HT4528 A song I purchased shows up in iTunes, but will not show up on my iPhone. When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not. How do I get that song to show up on my iPhone?

A song I purchased shows up in iTunes, but will not show up on my iPhone. When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not. How do I get that song to show up on my iPhone?

I have the same problem and it only affects the one song, everything else syncs

Iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB

iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB. I already tried uninstalling and reinstalling iTunes....still nothing. Any ideas?

Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.

My new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.

my new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.

If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.

TS1363 My computer is picking up my iphone, but itunes is not picking it up. What is wrong?

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