TS1363 My daughter has locked her Ipod touch with a password, how do I fix this?

My daughter has locked her I pod touch with a password, how do I fix this?

You'll need to connect it to the iTunes library you normally sync it with and restore it.  If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock

Similar Messages

  • HT1430 my daughter has disabled her ipod touch what can i do

    my daughter has disabled her ipod touch can anyone help

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My daughter has disabled her ipod touch, how do I rectify this?

    My daughter has disabled her ipod touch by entering the wrong pass code too many times, I have connected to itunes and nothing I do seems to be working, does anyone know how to rectify this?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT1296 How do I save everything my daughter has on her iPod touch I want to set her up with a new email address as she is using mine

    How do I save everything that my daughter has on her iPod touch as I want to set up a new email address for her as she is using my email at the moment

    Thank u for ur reply. I'm sorry I didn't explain myself fully this is all very new to me and my daughter it is very annoying when, u are trying to set up something and u haven't a clue what u doing.
    When I set her up on the iPod I gave her my apple and iTunes account and email address so now when she wants to buy anything on her iPod she uses my password and email address.  When her friends message her they come through on my iPad because we share the same email.
    What I want to do is keep my own email and apple account for my iPad but set her up with a new email address and iTunes account for her.
    Will the games and music that she has bought with her iTunes card be gone on her iPod if we set her up with new account.

  • My daughter has forgot her password for her ipod and its now disabled how do i fix this??

    my daughter has forgot her password and now her ipod is disabled, how do i fix this??

    If you cannot remember the passcode, you will need to Restore the device...
    1)  Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • HT201413 my ipod touch is saying disabled. how can i fix this

    my 14yr old son has had his ipod touch for over 4yrs. 2yrs ago he just quit useing it because of his android he had got at that time. its been stored every since,untill 1 week ago when my 7yr old little girl found it as she was snooping through his room,lol. however, its been so long he doesnt remember any of his passcodes and now the ipod youch says dissabled.    HOW DO I RESET THIS???? please help

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • The album art is incorrect on my ipod touch 4th gen.  How do I fix this?

    My refurbished ipod touch 4th generation 64GB is showing incorrect, wrong, mismatched album art. The album art shows correctly in itunes but incorrect on my ipod.  At first, it only showed a few mismatched songs.  Then I tried deleting the songs from the ipod and adding them back.  Now ALL the songs in my library show mismatched album art.  How do i fix this? Some people have suggested that this is a cache problem. Will a reset/restore fix this? What problems will I incur if i try to reset my ipod? Should I select "reset all settings" or "erase all content and settings"? Will I lose all my data?  I don't really keep a lot of apps on my ipod so if i lose the data its not a big issue. I just want to know before I start down this path.

    Try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             

  • The send button is greyed out when I try to text some but not all people from my iPod touch. Any ideas how I can fix this?

    The send buttin is greyed out when I try to text some but not all people from my iPod Touch. This happens even when they have iPhone 4s. Any ideas why and how I can fix this?

    This issue can be caused by the McAfee SiteAdvisor extension.
    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

  • HT1212 My daughter has disabled her Ipod touch 5th generation, how do you activate?

    How do you reactivate an IPOD touch

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.

  • Songs that I recently added to my iTunes (not purchased from iTunes store) will not sync with my iPod touch 4th generation. How can I fix this?

    I typically download my music directly from youtube. I have never had any issue when it came to putting it on my ipod touch (4th generation). However, today, I downloaded a couple of songs, added them to my iTunes (11.1.4). When I hit "sync" it said at the top that it was "Synching iPod: Steps 1of 3." It went through these steps incredibly quickly, a matter of seconds really, and I went to check it they had synced. They had not. I tried this several times before uninstalling and reinstalling iTunes. Even with the re-install, it does not work. I am wondering if it is because these songs were not downloaded directly from the iTunes store. i tried downloading a song from the iTunes store and it is currently in my iPod, so I know that it is able to sync music.  I just started using this version of iTunes as I just installed it on the laptop I just bought (windows 8).

    Was the iPod setup via iTunes on this computer?
    Setup via wifi?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    Do the songs play in iTunes?           
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod        
    Try syncing using the manual method                 

  • Everything on my ipod touch screen in zoomed, how can i fix this?

    from some reason everything on my ipod touch is zoomed, i have no idea how to fix it. help please?!

    Settings > General > Accessibility > Zoom OFF. Regards

  • My ipod touch screen reacts sporadically, how can I fix this?

    Hi my ipod touch screen works sporatically.  It reacts spacticaly. When I use the keypad it will slowly react and get the letter and sometimes puts in the letter several times. I barely touch it and it reacts and then other times I have to wait seconds until it will react.  What can I do to fix this?

    Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory.
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • My ipod touch wont turn on. how can i fix this?

    the apple icon shows up on the screen but then it just goes blank and then it does it repeatedly. i just want to back it up so that i dont lose anything. or is it to late?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • When I back up my 2nd gen Ipod touch, it crashes. How do i fix this?, When I back up my 2nd gen Ipod touch, it crashes. How do i fix this?

    Every time I go to sync my Ipod, it crashes during backup. Is there any way to fix this? I have tried resetting and restoring. Neither worked as a permenant solution.

    Have you tried all of the suggestions in this Apple support document?
    iOS: Troubleshooting backup issues in iTunes
    B-rock

  • My daughter used a password to lock her ipod touch and she can't remember it. Is there a way to reset the password. Thank you for any assistance

    My daughter used a password to lock her ipod touch and she cannot remember it. How do we unlock her ipod. Any assistance is wonderful

    To circumvent an iPod with a forgotten passcode you would need to restore the iPod to factory settings. This will remove the software and data/content from your iPod as well.
    To put your iPod/iPhone  into recovery mode:
    1. Make sure the iPod/iPhone is connected to a computer with iTunes installed on it.
    2. Hold down the sleep/wake button(top button) and the home button at the same time until the iPod/iPhone screen goes black then shows the apple logo( usually 10-15 seconds).
    3. Once the apple logo appears on the screen, let go of the sleep/wake button and keep holding the home button.
    4. The ipod/iphone screen should show an itunes logo and usb cable if you were successful. A dialog box will appear in iTunes that states an iPod/iPhone in recovery mode has been detected if you are successful.
    5. Click ok, then click the Restore button
    After that you should be up and running in no time!
    I hope that this is helpful.

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