TS1363 my daughters ipod touch is disabled she does not remember passcode.. how do i restore it?

My dughters ipod touch is disabled.. she does not remember passcode.. How can I restore it??

Hello mendee22,
Sorry to hear that you're daughter is not able to remember the passcode on her iPod touch.  I found an article with steps you can take if the passcode on an iPod touch is forgotten:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • My daughters ipod touch is disabled because of a wrong passcode.  I have tried many times to log onto to Itunes and it will not help without a passcode and is not recognizing the itouch as a device, but the USB is functional.  Do I need Itunes to fix this

    My daughters ipod touch has been disabled because of a wrong passcode.  After 2 days of trying to get into Itunes, it will not help without a passcode and is not recognizing it as a device even though the computer is recognizing the USB.  I know I have to do a complete recovery, but can I do this without Itunes (or Icloud)?

    You cannot do this without itunes on your computer

  • Ipod touch is disabled and does not show in itunes

    My sons ipod touch says ipod is disabled connect to itunes.  When I connect to itunes it says it has a password and can not access the ipod.  I am completely ok with restoring it but I seem to have no options.  I updated itunes to newest version, did the restart on the ipod nothing has helped so far. It is not brand new (almost 3 years old) but I can not afford to replace it.  Do I have any options?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My daughters Ipod touch is disabled for 22,427,950 minutes.  Does anyone know how to fix this?  It also goes to black screen when in use, even when battery is charged.

    My daughters Ipod touch is disabled for 22,427,950 minutes.  Does anyone know how to fix this problem?  The screen also goes to black when using it, even if battery is fully charged.
    Thanks

    http://support.apple.com/kb/ht1212
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My daughters ipod touch says disabled. went on help, did the sync, cant find the asst that asks me to restore.

    my daughters ipod touch says disabled. went on help, did the sync, cant find the asst that asks me to restore.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1459 My ipod touch is disabled.  I forgot the passcode.  How do I get it?

    My ipod touch is disabled.  I forgot the passcode.  How do I get it?

    Hey mlaroque.88,
    The following link will help you with what to do if you have forgotten your passcode, or if your device displays a message saying it is disabled like yours does:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    Welcome to Apple Support Communities!
    Sincerely,
    Delgadoh

  • Ipod touch is disabled beacuse he forgot the passcode.  How do we get around it?

    Ipod touch is disabled because he forgot the passcode.  How do we fix this??

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT201407 Ipod My daughter locked my iPod with a code and now she does not remember it  It is locked and it will not work connected to iTunes

    My daughter locked my iPod with a code and now she does not remember it  It is locked and it will not work connected to iTunes

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black but my ipod synchronises to my iTunes library. Please help!

    Does anybody know why my ipod touch 3rd generations screen does not work show anything? The screen is all black like it is switched off, but my ipod synchronises to my iTunes library. It is fully charged. Please Help!!!

    Try here:
    iPod touch: Hardware troubleshooting

  • Bought a new Ipod touch and the WiFi does not connect.  Tried Reset and total Restore, does not connect to Router on DHCP, tried Static manually and still can not get it to connect even though it registers as connected.

    Bought a new Ipod touch and the WiFi does not connect.  Tried Reset and total Restore, does not connect to Router on DHCP, tried Static IP, Subnet, Router and DNS manually and still can not get it to connect even though it registers as connected.  Using Airport for router, latest firmware, no problems with Iphone 4 or Macbook Pro or any other internet devices.  After total Restore (factory settings) tried again, showed connected to router, but does not display "check" next to router but little rotating icon even though the wifi range signal shows connected at full strength and it says it is connected.  Just can't seem to get it to generate an IP.  Any solutions other than turning it on and off again?  Not a Merry Christmas morning.

    Ok, so, a couple of things:  Denisefromwaleska and I have the exact same size/type/color iPod.  Now wishing I'd bought the black one maybe...
    Second, Airport is an Express and I have a second one that I carry with me when I travel.  Tried to connect my Airport Express to the internet and could not although the iPod did recognize the router and tried to connect to the internet for some time, unlike my previous problem.  Updated firmware on my travel router, still could not connect to the internet.  Going to try to set up a manual Static IP on the travel router here in a few and conect through it although I predict the problem will persist. Back on the Christmas Present Airport Express router, it is back in play and working fine for all devices save the iPod. 
    Thanks again for all your help, hopefully I can get a solution in place soon,

  • Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black, when I try to synchronise my ipod to my library it comes up with a message saying "iTunes could not back up the ipod because a session could not be

    Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black constantly. When I try to synchronise my ipod with my iTunes library it comes up with a message saying " iTunes could not back up the ipod because a session could not be started with the ipod. Please help and reply if you know an answer!!!

    Try this previous discusssion:
    https://discussions.apple.com/message/12518406#12518406

  • Why my ipod touch 5g crashes, it does not work and the touch after a type is loaded and will be locked?

    why my ipod touch 5g crashes, it does not work and the touch after a type is loaded and will be locked?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • TS3716 My relatively new ipod touch 16 gb either does not show up as a drive or everytime says it does not recognize my ipod when connected to add music.  I didn't have problems loading music originally, but this is a new occurrence.  Could you help?

    My relatively new ipod touch 16 gb either does not show up as a drive or everytime says it does not recognize my ipod when connected to add music.  I didn't have problems loading music originally, but this is a new occurrence.  Could you help?

    Hey, Thanks a lot.  It took quite a bit of time to resurrect this ipod.  I tried the upgrade again, but still would not recognize my ipod. So I went to the next step and reset my ipod, wiping of all of the information like it was new.  This helped my laptop see the ipod on itunes, but did not sync. So, I deleted the itunes off my computer completely, restarted and then reinstalled the newest itunes, and then restarted.  Finally, it recognized my ipod and started to download each song.  It took awhile as there was 602 songs, but finally it works.  Yea!!!  I never had any problem with my old nano, but this touch has been another animal for sure. Thank you again and also the community for information.  This was a helpful forum and will recommend to others if they get stuck with their ipod or iphone.  Take care, Karen

  • When i sync my ipod touch (4gen), my music does not appear on my device? what is wrong?

    when I sync my ipod touch (4gen), my music does not appear on my device. What went wrong?

    Hello,
    The problem is that you just don't selected the music that you want to import.
    You can do this by opening iTunes, search your ipod in the superior bar, select it, then will appear a screen showing the information of your ipod, you can check how many songs are in your ipod, if there says nothing so theres the problem. In the superior bar, select Music, then click on the box "Sync Music", now select the songs you want right down. And press "Sync" That should solve the problem.
    Cheers

  • Cannot get into iPad, it keeps wanting me to sign in using old email that does not exist, and for a password that she does not remember, so I am unable to change password. How do I get around this?

    Cannot get into old iPad, it keeps wanting me to sign in using old email id that does not exist, and for a password that she does not remember, so I am unable to change password. How do I get around this?

    With iOS 7 Activation lock you can't.
    iCloud: Activation Lock
    http://support.apple.com/kb/PH13695
     Cheers, Tom

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