TS1363 My iPhone 5S will backup to both my PC and cloud, it says it's synching, but new music I've put in to iTunes doesn't transfer over. I ran diagnostics and it says it doesn't see the device. Never had a problem before...

My iPhone 5s will backup to both my PC and cloud, it then says it's syncing, but new music that I put in to iTunes doesn't transfer over to the phone.

It depends on the iPod shuffle model... Assuming your shuffle is the 4th gen (or 3rd gen) model, do you use automatic syncing or the manual method (drag and drop song on iPod in iTunes)?
This document shows the four shuffle models, and provides general info about loading content on shuffles
http://support.apple.com/kb/ht1719

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Hi i am putting photos in my project it will play the videos but not the photos never had a problem before

hi i am putting photos in my project it will play the videos but not the photos i have not had a problem with this before

If you haven't tried re syncing the apps using iTunes..
Connect the iPad to your computer. Select it under Devices left side of the iTunes window. Select Apps from the menu, make sure the boxes next to those apps are selected then click the Sync button bottom right side of the iTunes window.

Suddenly today both my iphone and ipad will not connect to wifi.. I have never had any problems before. Please help. Should I reset all my settings? Should I reset network settings? What should I do?

my iphone and ipad will suddenly not connect to wifi....
Never had any problems before?
Should are reset all my settings?
Should I reset all network settings?
Please help!

With any wi-fi network or with your wi-fi network?
If your wi-fi network, try resetting the wireless router and modem. Disconnect the wireless router from the power source followed by disconnecting the modem from the power source. Wait a few minutes followed by re-connecting the modem to the power source and allow the modem to completely reset before re-connecting the wireless router to the power source and allow it to reset with the modem before trying again.

I am trying to upload pictures to website, but get an error message saying that server redirection is not suppoerted. What is this, and why does it happen? I've never had this problem before and it started after Firefox update yesterday.

Trying to upload pictures to a website, but it doesn't work. After going thru the whole process, I get a message saying; the server attempted to redirect you. Server redirection is not supported. This only happened after I updated Firefox. Never had this problem before.

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

Me and my husband just got new phones, he got the IPhone 6 and I got the 6 plus. For some reason he is recieving my text messages. We share a Apple ID, but we always have and never had this problem before. Please Help!!!!

I Need help, my wife and myself just got new phones. I got the iPhone 6 and my wife got the 6 Plus, we set our phones up and for some reason I am recieving all her text messages. We share the same Apple ID, but we always have and never had this problem before. Someone please help, this is driving me crazy. I appreciate any and all help. Thank You!!!!!

Using More than One iDevice on the Same Computer
This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.
On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library. Note that once done you cannot "share" apps under a single Apple ID. Each of you must purchase your own apps under your own Apple ID. When you decide to split up like this one of you will need to re-purchase the apps that they want to use.
Start by transferring the new device(s) to a new account along with all your data. Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.
If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.
Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted. Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.
Note: The essence of the above was created by user, randers4. I
have made substantial changes to improve readability and syntax.

IPad 2 problem. After updating to IOS 8.0.2 iPad says that I need to plug into iTunes. When I do that, the only option is to restore iPad to factory settings? iPad will do nothing until then. I have never had this problem before. Help

iPad 2 problem. After updating to IOS 8.0.2 iPad says that I need to plug into iTunes. When I do that, the only option is to restore iPad to factory settings? iPad will do nothing until then. I have never had this problem before. Help

Hi ..
Follow Apple's instructions for recovery mode here > iOS: Unable to update or restore
You can restore from a backup.

I purchased two songs on my iphone and it did sync with itunes. Then i put the two new songs in a music folder and it won't sync the songs to the folder on my iphone. same phone same computer never had this problem before.

i purchased two songs on my iphone and it did sync with itunes. Then i put the two new songs in a music folder and it won't sync the songs to the folder on my iphone. same phone same computer never had this problem before.

In iTunes, try signing out of your Apple ID & then back in: click on iTunes Store on the left sidebar of iTunes, click on your Apple ID on the top right, sign out, sign back in. Then try to sync your purchased music to your phone again.

Bluetooth is no longer working on iPhone 4s. It used to work very well. Not any more. Have tried reset network settings and all settings, no joy. Never had bluetooth problems before. Have tried connecting to other peripherics nothing works. Can you hel

Bluetooth is no longer working on iPhone 4s. It used to work very well. Not any more. Have tried reset network settings and all settings, no joy. Never had bluetooth problems before. Have tried connecting to other peripherics nothing works. Can you help? Thank you.

Bluetooth is no longer working on iPhone 4s. It used to work very well. Not any more. Have tried reset network settings and all settings, no joy. Never had bluetooth problems before. Have tried connecting to other peripherics nothing works. Can you help? Thank you.

Why are messages in my outbox and not being sent on my iphone 5. I have had the 5 for over a year and never had this problem before.

why are messages in my outbox and not being sent on my iphone 5. I have had the 5 for over a year and never had this problem before.

Text messages or emails?

After loading mavericks Facebook will only load once in a while. Usually the blue bar goes half way and just stops and does nothing. Never had a problem before I updated.

After updating to mavericks, facebook will only load once in a while. The blue bar goes part way and just stops and does nothing. Never had this problem before. So far facebook is the only site I have had a problem with.

You can also try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/

My itune gift card says it's not authorized. I've tried to redeem by typing in upper case letters and lower case letters. I've never had this problem before, what do I do so I can use this gift card?

I bought an itunes gift card yesterday and I have tried to redeem, but when I do I get a message the card has not been authorized. I have typed in typed in the code as seen mostly upper case and I have tried lower case also. Neither is working. I've never had this problem before. Should the store where I purchased it from done something to supposedly "activate" it. I'm at a loss. I do not have the store reciept a friend does, and I'm sure she desposed of it.

Yes, the retailer is supposed to activate the card. Otherwise they'd lose hundreds to shoplifting. What you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or this was a gift so you cannot contact the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

I just put some music into itunes, and it wont transfer into my phone. i never had this problem before.

I just put some music into itunes, and it wont transfer into my phone. i never had this problem before.

Sounds like you synced your new phone to his backup, not yours. Reset the phone and try again. Or maybe Restore will let you resync it, I'm not going to try it on my phone to find out.

I have been trying to update my software for the past 3 hours. It just goes so far and stalls. I've never had this problem before, what am I doing wrong?

I have been trying to update my iPad2 for the past 3 hours. It just sets there doing very little and says its going to take 9 hours. What am I doing wrong? I've never had this problem before. Also can I update from any other computer? Just in case it is my lap top.

Do you get any error messages ? If you get a network timeout error when downloading the update then try temporarily turning off all your firewall and antivirus software until the download has completed.
It's best to only update via your own computer, otherwise you risk losing all your iPad's contents - updating to iOS 5 wipes the iPad and then restores your backup. If you having problems downloading the update then you could try downloading the update file via a browser on another computer and then copying that file to your laptop for the actual update .

My CS6 program that has never had a problem before, is not telling me that there is an error and that it "unexpectedly quit" when I simply try to launch the program. I have restarted my computer several times. It does the same thing each time. So then

My CS6 program that has never had a problem before, is not telling me that there is an error and that it "unexpectedly quit" when I simply try to launch the program. I have restarted my computer several times. It does the same thing each time. So then I tried uninstalling the program and re-installing. It said that it could not install due to an error. So I STILL can't launch my program. I don't know what to do. Any help would be appreciated. I have to edit photos for a photoshoot and return them tomorrow. :/

Reset Photoshop's Preferences?
Your Photoehop preferences will survive un-installing and re-installing Photoshop......

TS1363 My iPhone 5S will backup to both my PC and cloud, it says it's synching, but new music I've put in to iTunes doesn't transfer over. I ran diagnostics and it says it doesn't see the device. Never had a problem before...

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