TS1363 my iphone (with a fully charged battery) has turned off and is not restarting?
How can I get my Iphone to turn on, it has a full battery and went off on its own?
According to Apple's website you should be getting up to almost 15 hours of playback time from a full charge. It shouldn't matter whether or not you have the iPod on or off during the charging process.
B-rock
Similar Messages
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can someone tell me how i can get my oiphone 4 to turn back on or has any idea what this problem is
Hi gillybabe82,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides a lot of great suggestions and will help you solve the iPhone power issue that you described.
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
I hope this helps.
-Jason -
I bought my phone during the summer (US) from Radio Shack. This has occurred more often the past month but has happened randomly before. iPhone stays at a good charge throughout the day, so battery is not the issue.
Hi there,
You may want to take look at the troubelshoooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
-Griff W. -
IPhone comes with a fully charged battery pack, or 50%?
iPhone comes with a fully charged battery pack, or 50%?
weld02 wrote:
So I would like you to find out.
You do realise you are not talking to Apple here? We are just volunteer users. For the last time, it does not matter what charge the battery has when you buy an iPhone. If you want to believe that iPhones arrive with a 100% charge, you find out if it's true. -
my iphone came up with that timing circle and just turned off and did not come back on ? even when i charge it now it still wont turn on ,do you know the problem?
If the battery was empty (and it may then take 10 to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.
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My iphone 4 suddenly turned off and will not turn on. It is not jailbroken and had a full battery. I have tried charging and turning it on but neither will work. What do I do?
sadly most likely u have to buy a new battery unless u didint update ur ios cause people on ios 4 are having problems like that
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I have an iphone and i was sending a multimedia message and all of a sudden the phone turned off and will not turn back on. We have been charging it for almost half an hour or more and it still hasn't turned on. How do we fix it?
Wine, were you charging over the USB Connection or AC Power? We've found in our organization that at times not enough power is generated over USB to recharge it in situations like this...I quote from the email of a fellow technician that i just received today...
I’ve had a couple of users up here bring their iPhones to me so dead that the phone was unresponsive, no matter what we did. One thing that many people do not realize is that the iPhone (iOS devices in general) have power management in them. The power management appears to be set up so that the device will not power on at all until the battery is at a certain minimum level. If the user will plug the device into the power adapter, not a USB port on a computer (laptops especially), and leave it for about an hour, maybe longer, the device will come back to life.
The reason I say they have to use the power adapter is because the USB port is not high enough power to bring the charge up fast enough for the battery to come back out of “hibernation”.
Each time I have had the users do the power adapter plug in, and leave it for a couple of hours, the devices have come back to life
Hope this helps -
My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please
Just read that someone had the same problem on 3gs and someone had replied to press the home button and power button at same time, so I tried this and within a few seconds my phone had switched itself back on.
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My iphone 3gs suddenly turned off and does not want to turn back on.
My iphone 3gs all of sudden turned off and does not want to turn back on.
Charge it with a wall charger for 15 minutes, then hold the HOME and SLEEP buttons until an Apple logo appears, about 10 seconds.
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My iphone 4 turned off and will not turn back on. i know it is not dead, how do i fix it.
my iphone 4 turned off and will not turn back on. i know it is not dead, how do i fix it.
Charge with the mains charger for 15 minutes, then disconnect and hold HOME and SLEEP until an Apple logo appears (about 10 seconds).
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The iPhone I got yesterday turned off and will not turn back on.
The iPhone I got yesterday turned off and will not turn back on.
Is it charged? If so try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset. If it's not charged, charge it via a wall socket for a least 30 minutes then try the reset again.
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My iphone has turned off and is now not working. I plugged it into my computer and it said it was in recovery mode and i had to restore it to fix it. Is there any way i can fix this problem without loosing all my files and photos through restoring it?
There's only one thing you can do: make an appointment with Apple genius at the Apple retail store for a out of warranty replacement.
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My iPhone 4s has tured off and will not turn back on I have only had it a week it has been in the Otter box case the entire time. What do I do to get my phone back on??????
You can try to press the home button and power button and hold them for around 15-20 seconds. This will perform a soft reset similar to pulling the battery. If that doesn't help you may need to restore it.
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IPhone has turned off and now requires activation
iPhone has turned off and now requires activation necessary to connect with itunes . itunes recognizes the iphone but not really . can do ?
Do as it says and restore your phone at this point there is no data on your phone. If you have a backup of your phone you can restore to that backup.
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My Iphone 4 is turned off and will not turn anymore.
my Iphone 4 is turned off and will not turn anymore. I bought it 20 days ago. What should I do?
thank you very much.I was in panic! ^__^
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