TS1363 My Iphone5C shows plug and arrow pointing to Itunes symbol but when i plug into computer it says device not recognized

My Iphone5C shows plug and arrow pointing to Itunes symbol but when i plug into computer it says device not recognized

That screen is telling you the iPhone has gone into recovery mode, and you need to use the recovery mode instructions in http://support.apple.com/kb/HT1808 to attach to a computer running iTunes.  Summary of instructions:

Similar Messages

  • IPhone 4S plugged into computer iTunes to update. When I came back to ck it msg said iPh could not be found. Ph showed plugin w/arrow pointing to iTunes symbol

    iPh 4s plugged into computer iTunes to update. When I came back to ck on it msg said ph not found. Ph showed plugin w/arrow pointing to iTunes symbol. Turned ph off/on but same thing on screen. It is frozen. Now what?

    Additional comment from Carl 37: Phone is locked up with screen showing usb cable end with arrow to iTunes logo.  What can I do to regain use of phone?

  • Everytime i plug my iphone into my computer it says device not recognized i was syncing my phone and it got interupted and has not worked since i have iphone 4 with 4.1 software lol what can i do to not lose everything

    Everytime i plug my iphone into my computer it says device not recognized i was syncing my phone and it got interupted and has not worked since i have iphone 4 with 4.1 software lol what can i do to not lose everything

    I'd start with the following document with that one:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • HT1338 I just purchased my macbook pro yesterday and the update combined it downloads but when i restart the computer it says something went wrong and it won't work i don't know where to start to download this update

    I just purchased my macbook pro yesterday and the update combined it downloads but when i restart the computer it says something went wrong and it won't work i don't know where to start to download this update

    Try here:
    http://support.apple.com/kb/DL1524

  • Tried to update my iphone5 and it went straight to black screen with and arrow pointing to itunes symbol. I don't have a computer and need to use my phone ASAP.

    I tried to update my iPhone 5 and it went straight to. Black screen when a power cord and an arrow pointing to itunes. I googled what to do Nd it says to plug it into itunes on your computer but I no longer own a computer. I HAVE to have my phone for work and am not happy In the least with the help I've revived from Apple. I need help ASAP.

    There is nothing that you can do except do what the phone is asking you to do and plug it into a computer to update it with iTunes.
    I think Apple would have given you the same response too because there is nothing else that you can do - there is no other way to update the phone except by plugging it into a computer and using iTunes.
    There is nothing we can do if you don't like the answers you are getting, but there is nothing else to do and it is hardly Apple's fault if you don't own a computer any longer.  Unfortunely you need a computer for this, so there is really no work aounrd.

  • Ipad froze up with picture of cord plugin and arrow pointing to itunes logo but wont go away when i plug into itunes

    ipad froze up when i was updating itunes with ipad plugged into computer.  now ipad just shows a picture of a cord with an arrow pointing to the itunes logo.  does anyone know how to free up my ipad.  ive tried unpluggin it and plugging it back in to itunes but nothing unfreezes it.

    Try and force iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • My iPod Touch shows USB and arrow pointing to iTunes

    It's a newer generation that I bought a while back, but i tried to system restore so my little brother couldn't access my vital applications that i had installed previously.
    Whilst plugged in, it said that a system update and iTunes update was required. However, neither fully finished. Instead, the iPod touch shows the generic USB cord with an arrow pointing toward the iTunes symbol.
    Is there anything that i can do without having to pay for it to be fixed???

    First get the latest version (10.6.3 ) of iTunes to install on your computer. See the following if necessary:
    Trouble installing iTunes or QuickTime for Windows
    The connect the iPod and restore via iTunes. Place the iPod in DFU mode and restore if necessary.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I just uploaded IOS 8 to Ipad mini and I get cord and arrow pointing to ITUNES?

    I just uploaded IOS8 to ipad mini and get the cord and arrow pointed to ITunes (black screen behind) .  I have goggled every website and instruction on how to restore with home buttons and on/off and cable connected to Ipad and computer and continue to get the same picture .  Please can anyone help me?

    hi, I have the same exact problem today and mine is also an iPad mini
    all I do is connecting my iPad to itunes (make sure you have the latest version) and then a pop-up appears and it gave me two option 'update' and 'restore'
    choose the update and let itunes downloading the ios, I don't know if this might happen to you but after sometimes another pop-up appears to say the download failed and I need to restore my ipad, I choose to ignore it (by clicking restore and update > cancel) because on my first attempt I click update and it suddenly re-downloading from zero, and it keeps appearing for every 10 minutes so I just choose the 'eject ipad' option and keep the itunes downloading the ios
    once it finished downloading connect the ipad, choose update, the apple logo will appear on your ipad with a stripe below
    it takes a long time to update the ios on the ipad but please be patient because it might took a long time
    after a depressing 15 hours of downloading and 1 hour of updating I managed to get my ipad back with a new ios and without losing any data (please note that I don't have any backup of my files and using my friends pc to do all the steps above)
    good luck and sorry for my bad english

  • My iPad is set up for my Apple ID account and works fine with iTunes. But when I try to use it for the App Store, my wife's apple ID shows up, not mine.

    My iPad2 is set up with my Apple ID and works fine with iTunes. But when I try to use the app store, my wife's apple ID appears in the password window, not mine. How can I get my apple ID to show up?

    Sign her out and sign yourself in!

  • Charge symbol with arrow pointing to iTunes symbol appears on iPhone 4 screen after updating.  What does this mean?

    What do these symbols mean on iPhone 4 screen after updating
    Charge symbol with arrow pointing to iTunes symbol?...

    If you do not have a computer with iTunes running on it, then make an Apple Genius appointment at your nearest Apple Store, or Authorized Apple Support center. If you do not have one of those near by, a friend with iTunes installed.

  • My iphone 4 is not charging and when I connect it on the pc it says device not recognized!!pls help!!

    Hello guys!!Pls help me if someone knows what should I do.my iphone was working perfectly so far but a couple of days ago it stopped charging.its not charging neither with the a/c adaptre nor with the usb through my pc.it says device not recognized..today I had my iphone switched off and tried to see if it was charging and actually it was!but it didnt show that it was actually charging(the battery icon with the bolt didnt appear..but after 3 hours it was fully charged..but this happens only when its awitched off..so i cant connect on itunes and i cant charge it while its turned on!!if someone knows pls help!!!!!!!!!!tnx a lot guys!!!

    I actually had the same problem here you just have to change the cable, i dont know exactly why but i think its because when you have your phone swithced of then it doesnt need more electricity so if a little pass then you can charge it for a while and then the iphone will automaticly open again,, so just go an buy a new cable nothing to scared of

  • I am trying to transfer pictures and music from my phone to my computer, and when I connect my phone, it says Device not installed correctly. I can not see my files or nothing. What can I do?

    I am trying to transfer pictures and music from my phone to my computer, and when I connect my phone, it says Device not installed correctly. I can not see my files or nothing. What can I do?

    Try downloading these http://www.samsung.com/us/support/owners/product/SCH-I535MBBVZW
    or searching for it here Verizon Wireless Cell Phones - Verizon Wireless Accessories | Samsung

  • I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. Help needed.

    I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. How do I add purchased playlist to ipod without erasing existing ipod playlists?

    cujoftw wrote:
    wow ... I get a headache just trying to read what you just said. I went and read how to migrate my library and found that you can only migrate purchased media.
    No, you can easily migrate your entire library from one working compter to another.
    If you fail to backup or migrate your library and find yourself with nothing but a new empty computer and a device full of content iTunes is designed to only recover the iTunes purchased content, however third party tools can help recover everything if needed.
    tt2

  • Screen has picture of plug and arrow pointing to iTunes icon

    My iPod Touch 3rd generation would not sync with iTunes. I uninstalled iTunes in the order recommennded. I installed iTunes again.  A message popedup saying something about installing QuickTime, so I did. Then a message popped up say something about installing to do with the iPod.  IniTunes the top bar was swirlintg, and the download circle was going for the device. TheiPod screen got a picture of a a;;ple plug, an arrow abobe that, and th iTunes logo above that.  The iPod screen is now stuck there no matter what I do.

    Start here to get iTunes to see the iPod. When it does, restore the iPod via itunes.
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    or
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • HT1688 My husband did the update on his phone and when it restarted the screen came up with a plug in and arrow pointing to itunes. This has never happened and I'm not sure what it means. It will not come on.

    Im not sure how to get his phone to come back on. Ive never seen an iphone do this. He updated to the latest version and it came up with a plug in on the screen with an arrow pointing to an itunes app looking thing. I'm sorry if this is confusing but I'm not really sure how to explain what it looks like.

    UNABLE TO RESTORE (connect to iTunes with cable logo)
    If you are trying to restore and you device shows an image of a USB cable and connect to iTunes then carefully follow the steps in this article.  You may need to do is several times http://support.apple.com/kb/ht1808

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