TS1363 my ipod shows up in My Computer...until ITunes opens
my ipod shows up in My Computer and the E drive...until ITunes opens. Then the ipod disappears and ITunes says it can't identify it and the ipod disappears from My Computer. I have Windows 8.1. I have uninstalled and reinstalled ITunes. I've shut off the ipod service and turned back on. I've reset the ipod settings. Basically, I've worked through all the suggestions from the website and nothing has solved the problem.
I have exactly the same situation except that my IPAD2 also disappeared from ITunes.
I managed to resolve the IPAD by re-installing the device driver specifying C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl64.inf and as soon as I had done that the IPAD re-appeared in ITunes.
I cannot get the IPOD to work though. Windows insists on seeing it as a disk drive and if I try to install usbaapl64.inf as above I just get an error message saying it is not a compatible device.
I can access the IPOD and see video/photos etc until I run ITunes. Before running ITunes the IPOD is identified as a device with the correct name. As soon as ITunes runs the name disappears and it shows simply as "E:"
I've run out of ideas now so I'm hoping that someone comes up with a solution.
Similar Messages
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IPod shows up in My Computer and iTunes diagnostic, but not in iTunes!
Basically, I my iPod recently stopped responding. iTunes won't detect it when I connect it. The iPod shows up in My Computer and as connected when I run the iPod diagnostics through iTunes. iTunes also automatically opens when I connect the iPod. Why won't the iPod appear in iTunes, and how can I get it to appear? I don't care about anything on the iPod, as I have backups. Please help. Thanks.
Oh yes, I've also tried Apple's "iPod recognized by Windows but not iTunes" page. I have reinstalled iTunes, reset my iPod, and even reset the iPod Service.
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Ipod shows up in My Computer not recognized by ITunes
Video iPod was working then just stopped.
ipod shows up in My Computer, initializes iTunes but is not recognized by iTunes
Windows explorer will display file architecture of ipod but displays a "file corrupt" message if I attempt to view contents of folders on ipod.
Have tried all of the suggested reset, restore, reinstall, manage options and nothing is working.
any ideas?
video ipod itunes 7 Windows XPSee
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause (after you do the above)
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem -
I have updated to the latest version of iTunes (11.2.2.3). However, when I connect my iPod it shows in My Computer and iTunes opens automatically when the iPod is connected but the device doesn't show in iTunes. Any ideas? I am on Windows 8.1 and my iPod is a Classic
Hi murr18140,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPod classic not being recognized in iTunes for Windows:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
I hope this information helps ....
- Judy -
5th gen ipod shows up in my computer but not itunes
my 30gb 5th gen ipod shows up in my computer but not in itunes. ive seen the stuff about this but im positive the problem is with the ipod and not my computer.
i run several other ipod through my computer with no trouble and i had my freind try to run it on his with no luck.
any help would be greatly appreciated.One possible reason...
iPod shows up in Windows but not in iTunes
http://docs.info.apple.com/article.html?artnum=93716
Patrick -
My iPhone 4 died. I tried charging it for 3 hours; it wont hard reset or even show up on my computer or itunes. is there anything i can do?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
You can also try going to Settings>General>Reset>Ease all content and Settings. However, you may not be able to restore via iTunes. You might only be able to only restore from iCloud backup if you have a hardware problem, -
My ipod says "connect to your computer. use itunes to restore."
My ipod says "connect to your computer. use itunes to restore."
So I plug it into the computer and itunes says it needs to restore, so I click restore, everything seems to go fine, and it says the ipod needs to restart, it does, has a lil progress bar go across the ipod screen, then itunes detects the ipod again and says it needs to be restored again. This is an endless loop, anyone have any idea how to solve this problem?Have you had a chance to look at this troubleshooting page? Have a look at the bottom section that covers what to try if restoring doesn't work, it may be of some help: iTunes has detected an iPod in recovery mode - Use iTunes to restore
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The pc that I used to download CD music to into my itunes library was stolen and I had no backup. I have all my itunes music on my iphone and ipod. can i have music from music from my iphone or ipod transferred to my mac computer through itunes?
I have a similar problem. I recieved an IPAD for my birthday, and my daughter updated my itunes library so i can use it with the ipad...and somehow all my songs (unpurchased from itunes, and downloaded from a large collection of CDs) ...and play lists were deleted. I still have them on my old ipod, and wonder how to get them back onto my computer so I can redistribute some of them to the ipad. I must be getting too old for this tech stuff, it gets less user friendly every year.
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Do I need to download my music from my ipod touch onto my new computer through itunes before downloading new music onto my ipod?
No you can purchase it directly from the iPod and then sync it to the computer whenever it is convenient for you
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My iPod shows up as an iPhone in iTunes. I want to restore, but I am prompted to check to see if I have the latest software and retry. What is my next step?
See if plcing the iPod in Recovery mode will allow a restore.
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My computer has iTunes open
I am pretty sure it is on same network as apple tv
My computer will stream music on iTunes from my computer but not
show owners library and not any pictures
In apple tv settings - AirPlay is on and so is home sharing
In my computer iTunes - home sharing is onI get this problem every day or two when trying to connect my ATV 2 running 5.1.1 to iTunes 11.0.1 on an iMac running OS X 10.8.2 (though it started happening with earlier releases of both ATV software and iTunes. I think it started happening regularly following the installation of the ATV 5.0 software, with I think iTunes 10.6 or thereabouts.) They're connected over WiFi via an Airport Extreme basestation.
The TV simply shows a black screen with:
'Could not connect to "<iTunes library name>"'. 'Make sure the computer is on the same network as your Apple TV , the iTunes version is up to date, and iTunes is running.'
I've found the way to fix this problem when it happens is to restart the Apple TV (Settings>General>Restart). This always seems to correct it and allows me to connect to iTunes successfully once again, but the problem always returns sooner or later and I've not been able to determine what triggers it exactly. It seems to happen more often if the iMac running iTunes has been put to sleep with iTunes running and subsequently woken, but it also happens sometimes when I wake ATV and try to connect it to a freshly booted iMac and newly launched iTunes.
I keep hoping a new release of ATV software will fix it but neither 5.1 nor 5.1.1 made any noticable difference and neither have newer releases of iTunes. -
I have a Macbook Pro that I have just renewed and transferred over my old hard drive (also from a Macbook Pro). Now when I turn on the computer and ITunes opens I get error (-50) and then error 5002 when I try to sign in to ITunes Store - Help!
My dealer has tried and failed (twice) to correct this and I have tried deleting the two items in the Itunes folder but no luck!were you able to get help on this? I need help on error 5002 as well. thank you
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IPod shows up in "My Computer" but not iTunes...please help!
Ok so I have a 8gb iPod nano 5g and my computer is Windows XP running Service Pack 3. I have iTunes fully updated, I know this is so because I have completely uninstalled and reinstalled everything related to iTunes 3 times now. I have looked all over Apples support pages, scoured every possible solution to my problem, but nothing is working. Every time I connect my iPod to my computer, a message in iTunes pops up saying "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect iPod and try again." Yes I have googled that exact phrase and looked at every website that offers solutions that don't work for me.
I know that the problem is not the cable, I have tried 3 different cables and none of them work. When I connect it to my parent's Toshiba laptop running XP SP3 and up to date iTunes, the iPod syncs and works perfectly. In addition, the iPod shows up in "My Compter" but when iTunes then pops up, it no longer appears...I am really at wits end and if I can't figure out what to do the next option is probably snapping this thing in half, because I don't want to pay the money to send it to Apple. Thank you for any help.Look in Troubleshooting in the iPod 4th Gen User Manual pdf and follow the 5 R's. That should replace whatever in the iPod doesn't permit iTunes to see it.
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My iPod won't show up on my computer or iTunes
I have a major problem. I just bought a new 4GB 3rd gen nano from Hastings. It charges fine and there are no problems, except one. It won't show up on iTunes (I have the latest version) and I checked My Computer, and it doesn't show up there either. I tried reseting it and everyting, and I reinstalled iTunes, and I restarted my computer. But nothing works.
It might help to know that this isn't my fist iPod, I also had a 1st gen nano, bu it got messed up.
Help me?iTunes never displays the iPod in the left pane?
iTunes is shipped with a "helper application" called the "iPod Service" that runs and is used by iTunes to communicate with the iPod device. This service may be disabled.
If your system is Microsoft Windows XP and you are logged in as an Administrator:
1. Quit iTunes and, if your iPod is currently connected to your computer, safely remove it using the system tray application to manage removable devices.
2. Right click on "My Computer"
3. Select "Manage"
4. In the "Computer Management" window, left pane (tree view), follow this path:
+Computer Management (local) > Services and Applications > Services+.
5. In the right pane, scroll down to "iPod Service" and double click it.
6. If the service is listed as "Disabled" and "Stopped," change to "Manual" and "Start" it. ("Manual" will cause it to start when iTunes starts and "Start" starts the service right now.)
7. Close "Computer Management"
8. Restart iTunes and wait for it to completely come up.
9. Reconnect your iPod.
Does your iPod show up in iTunes? -
My iPod doesn't show up on "My Computer" or iTunes and it doesn't sync or charge. Help please?
I have an iPod Classic, the 2nd most recent version. I havn't had problems with it until a week ago. Before I had the new iTunes update, a week ago, it wouldn't show up in my Device's or "My Computer" , wont sync and It wouldn't charge either. I thought to myself "Maybe I should update my iTunes, maybe thats why it's not working". I updated my iTunes library to the most recent software last night thinking it would help but... It didn't help at all and made things much more complicated. I don't like how the new iTunes navigates and the iTunes Helper isn't there now. I'm still facing the problem where it doesn't show up in iTunes AND it doesn't show up on "My Computer" AND still doesn'tt sync but the thing thats different is that it'll charge a quarter bit and say it's done, or it wont charge at all and stay on my home screen. I need help here. Anyone have any suggestions?
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
If it does not even turn on
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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