TS1363 no matter what I do Itunes will not recognize my ipod nano..I've tried everything and all directions

No matter what I try i can not get itunes to recognize my ipod nano when I connect.  I have tried multiple trouble shooting fixes on the site. 

scootchy69 wrote:
I have tried all that…I have tried multiple chargers and have not had any success! I think I have a lemon! Not too happy about all this either because I will probably have to pay for support since I have had the phone for more than 90 days
While Apple may request a Pay-Per-Incident, if it is determined that your device has a hardware issue, that PPI will bewailed after troubleshooting is completed. Or, you can request that they waive that if you've already done a lot of troubleshooting.  The PPI is only for issues that a user could resolve on their own but want Apple to provide a walkthrough over the phone.  You can get free support by going to an Apple Store instead, for example, as well.

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