TS1363 Sync problem occurred during remapping record identifiers. How to solve?

This problem start a few weeks ago and it happens at the end of sync process.
Does it has any solution?

New one on me, but perhaps this will help: http://forums.macrumors.com/showthread.php?t=516590
I'm assuming from that thread that the error relates to syncing organizer data with Outlook or something similar... Might be worth running any consistenty checks that available such as ScanPst.
tt2

Similar Messages

Help! iTunes could not sync mail accounts to the iphone "iphone" because an error occurred remapping record identifiers.

error message after trying to sync iphone: iTunes could not sync mail accounts to the iphone "iphone because an error occurred remapping record identifiers. What does this mean? how do I fix it?

You can either setup your mail account settings manually or sync your settings to your phone. If your mail accounts are already setup on your phone, there is no need to have this box checked in itunes.

"iTunes could not sync mail accounts to the iPhone because an error occurred remapping record identifiers.

When I sync my 3g iPhone to my laptop - windows , I am getting a new message that "iTunes could not sync mail accounts to the iPhone because an error occurred remapping record identifiers.
Can anyone help me to solve this issue ? relly its a major problm

iTunes is running into a conflict between mail account information already on your iPhone and the accounts you are trying to sync.
Connect your iPhone to your computer. In the Advanced section under the Info tab, check the box next to "Mail Accounts". This will replace the mail account info on your iPhone with the accounts you are trying to sync.
If this does not work, then reset your sync history by opening the iSync application, going into the preferences, and clicking Reset Sync History.

SMTP Server changes on Mac now causing error "remapping record identifiers"

I had some problems all of a sudden with outgoing smtp server settings as I traveled from place to place. I finally got all that resolved through trial and error. Now when I sync my iPhone, it tells me "iTunes could not sync mail accounts to the iPhone "my name" because an error occurred remapping record identifiers. iPhone mail is working fine. Did the smtp server setting changes cause this? How do I fix it? Would appreciate your comments and suggestions.

Check Damon's answer in this thread.
http://discussions.apple.com/thread.jspa?messageID=6073736
Did you make these changes on your iPhone, or with the Mail.app on your MBP?
FYI - the sync process for email account setup information in a transfer process in one direction only - from your computer to your iPhone. Any changes made to account settings on your iPhone will not be transferred to your Mac. Email account settings are not synced.
If you made the changes to the account settings on your iPhone only, the changed settings will be overwritten with the account settings on your Mac when syncing. Transferring email account settings via the sync process only needs to be done once - unless you make changes to the account settings on your computer that you want transferred to your iPhone - without having to manually change the account settings on your iPhone.

Remapping record identifiers error

I crashed 10.5.2, had to reinstall 10.5.1 then combo update and since then when I sync my iPhone I get this error in iTunes:
"iTunes could not sync mail accounts to the iPhone "Mark Richardson's iPhone" because an error occurred remapping record identifiers."
I deleted the email account from iPhone, re-entered the email account again and got same error on syncing. BUT I sent a test email to this account and got an email. So the account works but its not recognized in iTunes sync.
Any suggestions?

This was addressed in a previous post:
On the next sync, try going into the info tab in itunes and uncheck sync email accounts.
Then click apply in the bottom right corner.
Close itunes and disconnect the iphone.
Now open isync in your applications folder.
Open the isync preferences.
Reset sync history.
Once sync history is reset, you can try opening itunes, connect the iphone and try syncing again.
If the error still occurs, you can leave the option to sync accounts to the iphone unchecked since this does not mess with sending or receiving mail on the iphone.

HT1727 How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process). My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone

How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process)? My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone. I'm not very savvy with using iTunes - I don't think is very intuitive (unlike me:)). Any help would be appreciated.
Thanks

Hello mcegirl4,
Thanks for using Apple Support Communities.
Please refer to the instructions in the following article to assist in downloading those previous purchases from iTunes and the App Store:
Download past purchases
http://support.apple.com/kb/HT2519
Take care,
Alex H.

Warning: Problems occurred during synchronization of the system landscape

Hello
I have created systems in system landscape, TMS is working fine, all the configuration steps are completed successfully.
am working in Solution Manager 4, in project change -SOLAR_PROJECT_ADMIN - Project Administration - in 'System Landscape' tab  Change request and when I activate change request management I am getting following messages:
1. Warning: Problems occurred during synchronization of the system landscape
2. The project is not released. Hence cycle can not be created.
Its bit urgent as I m in middle of this activity, please assist me on the same
Thanks
Sharmishtha

Hello Jason & Prakhar
Thanks for your quick response. I am basis person, and configuring this change request management for one of the project.
Jason:
Will you please check with your basis person about these settings and let me know the same. I have set the settings as follows
C= Development (source system)
T = Quality
P = Production
Prakhar:
I have checked with all RFC connections are working fine, authorizations are also properly given.
I didnt get your point No correctly defined maintenance project exists, I have already created project in project administration transaction, assigned the system landscape, I have activated project IMG in IMG Project and then going in change request tab to activate the change request management, where its giving me above error.
More over, as you have mentioned I am getting following message in SLG1:
Project CHARM_GBW not found in the project administration table
This is asking me to do following things:
Synchronize the project in Change Manager with the Solution Manager. Call the Solution Manager with the transaction SOLAR_PROJECT_ADMIN, and go to the 'System Landscape' tab, and then the 'Project Cycle' tab. Select the 'Change Request Management' field, and choose 'Refresh'. Project CHARM_GBW should then be available.
Where do I have to make entry for this? I can see the entry in /TMWFLOW/PROJMAP table too. I dont know what more I need to do for this.
Problem is I cant see Project Cycle tab in System Landscape. Prakhar, frankly I am not able to find any step wise document on this part. So will you please help me with some documents on this? I am from technical side thus there is bit difficulty to understand this scenario from functional view.
I will be grateful for your help,
Thanks
Sharmishtha

Warning: Problems occurred during synchronization in Charm with virtual sys

Hi Team
I have configured charm with virtual system --(Dev>V01>V02>) as client specific STMS , Where V01 is Quality and V02 is production system; When I do consistency check from solar_project_admin tcode for project created, it shows no errors ;
but when i try to activate the charma and click on "refresh" button , it throws following error
"Warning: Problems occurred during synchronization" ;I have checked the logs in SLG1 for object "/TMWFLOW/CMSCV" ; but
there are no errors except warnings for BC Sets , Can you pl guide what might have gone wrong ?
All the RFC's are working fine and there is no authorization issue in solution manager.
Thanks
Swati

hi,
for the CTS activation you must do all the below,
1. SMSY --> landscape creation
2. RFC Creations
3. Client Specific TMS configuration
4. Prj --> CTS activation.
go through the below doc,
[https://websmp209.sap-ag.de/sapdownload/011000358700000657692007E/eCTS_ChaRM_SP12.pdf|https://websmp209.sap-ag.de/sapdownload/011000358700000657692007E/eCTS_ChaRM_SP12.pdf]
jansi

Problem occurs during playing video song or movie

Dear Sir,
I hope u well.I want to discuss you this issue that when I play video song a problem occurs during playing video and screen become white colors for 2 or 3 second after 2 or 3 minutes It happens when i start video.It happens during playing video 4 or 5 times it appers screen for 3 or 4 second.Kindly resolve this issue.

Hello @Adnan113 ,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Even though this is a Commercial product, I would uninstall the current browser and download a new one for Windows 8.1. You can do this here.
Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system that need updating.
Have you tried another browser? This link will help you update your browser if needed.
I hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Error code 82 occurs during installation...how to overcome?

Error code 82 occurs during installation...how to overcome?

Hi Sameer,
You can follow the article: Error downloading, installing, or updating Creative Cloud applications which might help you to get your issue fixed.
If you still face any issues I would recommend you to paste a screenshot of the error message you are getting.
Thanks,
Ratandeep Arora

Please a simple problem but I don't know how to solve it. After installing 16 gb of ram all is good but when I turn on the computer it is a window signaling that all is correct. How is possible to delete once and for all that window? Thank you

Please a simple problem but I don't know how to solve it. After installing 16 gb of ram all is good but when I turn on the computer it is a window signaling that all is correct. How is possible to delete once and for all that window? Thank you

Well then maybe you could take a screenshot because the appearance of such a window is news to me.
Also post your OS X version and what model Mac you have. The more detail, the better. Thanks.
To take a screenshot hold ⌘ Shift 4 to create a selection crosshair. Click and hold while you drag the crosshair over the area you wish to capture and then release the mouse or trackpad. You will hear a "camera shutter" sound. This will deposit a screenshot on your Desktop.
If you can't find it on your Desktop look in your Documents or Downloads folder.
When you post your response, click the "camera" icon above the text field:
This will display a dialog box which enables you to choose the screenshot file (remember it's on your Desktop) and click the Insert Image button.
⌘ Shift 4 and then pressing the space bar captures the frontmost window.
⌘ Shift 3 captures the entire screen.
Drag the screenshot to the Trash after you post your reply.

Problems occurred during the installation of Adobe Creative Suite 5

What procedures should I follow to correct the errors listed below, which occurred during the reinstallation of programs Dreamweaver CS5 and Flash CS5?
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 11 error(s), 27 warning(s)
WARNING: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 has been updated and has been selected for repair. The patch {0061DED1-0204-44C5-B6E0-FAD6AA00E320} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll will be uninstalled now.
WARNING: Payload:{6E505C8F-2896-11DF-9B64-0013724DD917} DeviceCentral has been updated and has been selected for repair. The patch {03AA8100-8A65-11DF-9F66-0013724DD917} DeviceCentral_3.0.1_AdobeDeviceCentral3-all will be uninstalled now.
WARNING: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) has been updated and has been selected for repair. The patch {07238EEC-C837-4D4F-BED7-BBB341BC7FE6} Photoshop Camera Raw (64 bit)_6.7_AdobeCameraRaw6.0All-x64 will be uninstalled now.
WARNING: Payload:{E995AC53-954A-48D2-A861-613B8D42A9BE} Adobe ExtendScript Toolkit CS5 has been updated and has been selected for repair. The patch {187A7A38-6DD4-4549-AECD-22BA6BC2F002} Adobe ExtendScript Toolkit CS5_3.5.0_AdobeExtendScriptToolkit3.5.0-mul will be uninstalled now.
WARNING: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All will be uninstalled now.
WARNING: Payload:{2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding has been updated and has been selected for repair. The patch {55516693-25E2-4620-BF94-6BA66B00419F} Adobe Player for Embedding_3.1_AdobeAPE3-mul will be uninstalled now.
WARNING: Payload:{0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 has been updated and has been selected for repair. The patch {7F7421AA-3A80-49B2-B88B-611A50C23D30} Adobe Bridge CS5_4.0.5_AdobeBridge4-mul will be uninstalled now.
WARNING: Payload:{E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6} Adobe Extension Manager CS5 has been updated and has been selected for repair. The patch {9AF7B703-B806-4C74-94E5-82963EFC0188} Adobe Extension Manager CS5_5.0.1_AdobeExtensionManager5.0All will be uninstalled now.
WARNING: Payload:{1D913F50-28A4-11DF-A78A-0024E8692489} DeviceCentral_DeviceCentral3LP-pt_BR has been updated and has been selected for repair. The patch {AD40C0C2-8A6B-11DF-9180-0024E8692489} DeviceCentral_3.0.1_DeviceCentral3LP-pt_BR will be uninstalled now.
WARNING: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer has been updated and has been selected for repair. The patch {CC43F132-5096-41FC-A5C2-69E4202AC114} Camera Profiles Installer_6.7_AdobeCameraRawProfile6.0All will be uninstalled now.
WARNING: Payload:{68CEA5C9-2964-4ECB-84A4-D77C511332BC} Adobe Media Encoder CS5 X64 has been updated and has been selected for repair. The patch {D8676884-2C59-41BB-B315-486D98A20867} Adobe Media Encoder CS5 X64_5.0.1_AMECore5All_x64 will be uninstalled now.
WARNING: Payload:{7A33510F-1580-42C2-877E-8C5502566292} Adobe Player for Embedding x64 has been updated and has been selected for repair. The patch {F9997A85-B21A-48E4-9C8A-7E1352AB1C62} Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul will be uninstalled now.
WARNING: Payload:{02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 has been updated and has been selected for repair. The patch {FA2A2592-3F40-456D-ACEC-166CB79D4F98} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul will be uninstalled now.
WARNING: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 has been updated and has been selected for repair. The patch {0061DED1-0204-44C5-B6E0-FAD6AA00E320} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll will be uninstalled now.
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WARNING: Payload:{2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding has been updated and has been selected for repair. The patch {55516693-25E2-4620-BF94-6BA66B00419F} Adobe Player for Embedding_3.1_AdobeAPE3-mul will be uninstalled now.
WARNING: Payload:{0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 has been updated and has been selected for repair. The patch {7F7421AA-3A80-49B2-B88B-611A50C23D30} Adobe Bridge CS5_4.0.5_AdobeBridge4-mul will be uninstalled now.
WARNING: Payload:{E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6} Adobe Extension Manager CS5 has been updated and has been selected for repair. The patch {9AF7B703-B806-4C74-94E5-82963EFC0188} Adobe Extension Manager CS5_5.0.1_AdobeExtensionManager5.0All will be uninstalled now.
WARNING: Payload:{1D913F50-28A4-11DF-A78A-0024E8692489} DeviceCentral_DeviceCentral3LP-pt_BR has been updated and has been selected for repair. The patch {AD40C0C2-8A6B-11DF-9180-0024E8692489} DeviceCentral_3.0.1_DeviceCentral3LP-pt_BR will be uninstalled now.
WARNING: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer has been updated and has been selected for repair. The patch {CC43F132-5096-41FC-A5C2-69E4202AC114} Camera Profiles Installer_6.7_AdobeCameraRawProfile6.0All will be uninstalled now.
WARNING: Payload:{68CEA5C9-2964-4ECB-84A4-D77C511332BC} Adobe Media Encoder CS5 X64 has been updated and has been selected for repair. The patch {D8676884-2C59-41BB-B315-486D98A20867} Adobe Media Encoder CS5 X64_5.0.1_AMECore5All_x64 will be uninstalled now.
WARNING: Payload:{7A33510F-1580-42C2-877E-8C5502566292} Adobe Player for Embedding x64 has been updated and has been selected for repair. The patch {F9997A85-B21A-48E4-9C8A-7E1352AB1C62} Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul will be uninstalled now.
WARNING: Payload:{02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 has been updated and has been selected for repair. The patch {FA2A2592-3F40-456D-ACEC-166CB79D4F98} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul will be uninstalled now.
WARNING: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.2E6EC2P-1019rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Design Premium CS5\Adobe Pixel Bender Toolkit 2.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\Pixel Bender Toolkit.exe
ERROR: 16 Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 A pasta não está vazia.
ERROR: 16 Command ARKDeleteDirectoryCommand failed.
ERROR: 17 Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 A pasta não está vazia.
ERROR: 17 Command ARKDeleteDirectoryCommand failed.
ERROR: 544 Unable to delete directory "C:\Program Files\Adobe\Adobe\AdobePatchFiles". Error 145 A pasta não está vazia.
ERROR: 544 Command ARKDeleteDirectoryCommand failed.
ERROR: 545 Unable to delete directory "C:\Program Files\Adobe\Adobe". Error 145 A pasta não está vazia.
ERROR: 545 Command ARKDeleteDirectoryCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe Flash Player 10 Plugin: Install failed
ERROR: - Adobe Flash Player 10 ActiveX: Install failed

uninstall, clean and reinstall per the instructions here, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

"Problem occured during hardware installation...

new hardware may not work"
Its driving me MAD!! I have managed to load and use my iPod successfully on my other PC, but have had no joy with my new laptop.
I have installed iTunes, and updated to the most up to date version.
I have uninstalled and reinstalled iTunes several times, but each time when I connect the iPod to the laptop it the Installation Wizard flashes up for a split second and then comes up with the message "a problem has occured during hardware installation. Your new hardware may not work properly"
Any ideas?

hmmmmm.
perhaps let's try disabling the high speed interfaces on the laptop's USB connections. although the following document is on Toshibas, try the technique from it on your Dell:
iPod not recognized correctly on Toshiba laptop
(don't do a restore at this stage. we're just checking to see if we can get a connection with the high-speed interfaces disabled.)

Problem occurred during synchronizing the database

Hello Experts,
I did fresh installation of EP 7.0 it waz running fine until yesterday but today the the JControl.Exe is going in stopped state. For your reference i m posting the log_bootstrap file as follws.... PLZ HELP THANK YOU....
[Sep 19, 2008 11:45:54...] [Bootstrap module]> Problem occurred while performing synchronization.
[Sep 19, 2008 2:19:08 PM ] -
[Sep 19, 2008 2:19:08 PM ] Bootstrap MODE:
[Sep 19, 2008 2:19:08 PM ] <INSTANCE GLOBALS>
[Sep 19, 2008 2:19:08 PM ] determined by parameter [ID0541328].
[Sep 19, 2008 2:19:08 PM ] -
[Sep 19, 2008 2:19:11 PM ] Exception occurred:
com.sap.engine.bootstrap.SynchronizationException: Database initialization failed! Check database properties!
     at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:422)
     at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:144)
     at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:814)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
==[ Caused by: ]==----
com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.
     at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:360)
     at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:125)
     at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:38)
     at com.sap.engine.core.configuration.impl.cache.ConfigurationCache.<init>(ConfigurationCache.java:149)
     at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:236)
     at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:49)
     at com.sap.engine.bootstrap.Synchronizer.<init>(Synchronizer.java:60)
     at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:419)
     at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:144)
     at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:814)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Caused by: java.sql.SQLException: Io exception: The Network Adapter could not establish the connection
     at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:112)
     at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:146)
     at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:255)
     at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:387)
     at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:420)
     at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:165)
     at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:35)
     at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:801)
     at com.sap.sql.jdbc.NativeConnectionFactory.createNativeConnection(NativeConnectionFactory.java:215)
     at com.sap.sql.connect.OpenSQLDataSourceImpl.createPooledConnection(OpenSQLDataSourceImpl.java:608)
     at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:285)
     at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:302)
     ... 14 more
[Sep 19, 2008 2:19:11 PM ] [Bootstrap module]> Problem occurred while performing synchronization.

Hi Ranendra,
Please confirm if it is full build installer or service pack.
As per the error message you are trying to install Dashboards 4.0 sp09 patch2 update setup. As for the patch update it looks for the tool installed on the machine which is a pre-requisite.
Regards,
Noopur

I was updating my iphone 3g and suddenly an error occurs (1015) plz tell me how to solve it

i was updating my iphone 3g through itunes 11 then then suddenly an error occurs no.(1015) plz tell me guys how to solve this?

Here is what Apple has to say.
"Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state."

TS1363 Sync problem occurred during remapping record identifiers. How to solve?

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