TS1363 the trouble shooting appears to be for ipods only, my computer sees my iphone, but itunes does not
trying to update my iphone 5
my computer sees the device, my itunes account does not?
trouble shooting via itunes was for ipods only
Try Andrei Cerbu's post here or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
tt2
Similar Messages
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I have a PC. I would like to sync my iPad2 via itunes. My computer recognizes my ipad but itunes does not. I have uninstalled itunes, shut down the computer and restarted plus reinstalled itunes. I visited the Apple store there is no problem with the iPad or the cord. I still have the same problem and am unable to sync when I plug in the iPad via the USB cord. Does anyone have further suggestions?
Try going into the control panel, add/remove programs. Uninstall iTUnes, Apple mobile device service, apple application support. Then redownload and reinstall iTunes and see if it'll work
If the computer sees your iPad you know the cable and connection is good, so the issue has to be software. -
I have not been able to sync my iPhone 5s on my PC sincethe most recent update to iTunes. My computer showsthe iPhone as connected, but iTunes does not recognize it. I tried the trouble shooter and got device not recognized. I clicked the help button beside the failed test and get iPod instructions. How do I get iPod instructions for work for an iPhone? Better, how can I get this to show iPhone instructions? (On my other computer, I had to uninstall every Apple product to get the new iTunes to work.)
You wrote: (On my other computer, I had to uninstall every Apple product to get the new iTunes to work.)
You may have to do this on this computer as well. http://support.apple.com/kb/ts5376 -
Here is the error message I get.
When iTunes does install, my ipod still won't sync because it's the wrong version. I've tried doing the version it suggests and still nothing.Refer this article to fix your Registry error.:
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299
Refer this article for Device not recognize in iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
Please answer ASAP!!
Hi eisense,
I also have a similar problem but not quite the same. First of all, let me give you the setup of the configuration:
-- Desktop PC OS: Windows 8.1 64-bit
-- iTunes version: 11.3.1.2 (latest) for 64-bit
-- iPad Air with 3G/4G SIM slot
-- iOS version: 7.1.2 (11D257)
-- Several USB peripherals: Keyboard, mouse, printer, scanner.
What I want to do is to sync my iPad with iTunes (NOT to charge it via USB). However, I get a strange behaviour 99% of the time (I will talk about the 1% later). The behaviour is the following:
1. I connect the iPad to any USB port of my PC. My desktop PC is a new one, substantially "beefed up".
2. The iPad changes continuously from "Charging" to "Not charging" and vice versa all the time (the change of "charging states" happens roughly every 2 seconds).
3. While doing that, iTunes changes state from recognizing the iPad to "not identifying it properly". It suggests that I disconnect and reconnect it again. No matter how many times I do that, it never does any good.
4. Eventually I get an error (error code: 0xE8000084) but the change of "charging states" goes on and on.
5. During this time I was checking the Windows Device Manager. When the iPad was at the "charging" state the "Apple Mobile Device USB" appeared under the "Universal Serial Bus controllers" section of the Device Manager. When it was not charging, the "Apple Mobile Device USB" disappeared.
6. Even in the case the iPad was charging the "Portable Devices / Apple iPad" entry didn't appear in the Device Manager.
I have read all the posts about the particular error code and about the connectivity issues with iTunes. However, no matter what I have tried I haven't resolved my problem yet. I completely uninstalled and reinstalled iTunes according to Apple instructions. Rebooted my PC while removing all the other USB peripherals. I stopped and restarted the AMDS service. I hard rebooted the iPad. I switched USB cables. I even tried to sync my iPhone 5S in case it was an iPad problem. All has failed. Even the iPhone has the same behaviour.
NOW, about the 1% I was talking before.
If the iPad is completely charged to 100% (99% is not enough) the problem disappears. During the time that the battery is at 100% the iPad is not charging and at the same time all is fine with iTunes. The problem reappears when the battery goes to 99%.
I don't remember having this problem a few months back. Any ideas? -
My iPhone 5 says unable to connect to network. I have tried all the trouble shooting...resetting phone, router... No change. Problem occurs everywhere not just at home. Any suggestions?
AmishCake wrote:
Have you tried restoring your softwareyes
yes I have -
The free space for my iphone on itunes does not match the free space on my iphone after syncing.
The free space for my iphone on itunes does not match the free space on my iphone after syncing. iTunes shows 6.7 G free, but my iphone shows 6 G free. Why such a delta?
They've never sussed this out - been a problem the last year or two for me regardless of all the new iOS versions and iTunes versions. Regardless of multiple resets and full restores. Mine showed 3.7 avail on computer, less than .5 on phone. I did a reset and full restore. It helped - but still differs dramatically - now showing 5.8 avail on computer but only 2.9 on phone.
APPLE!!! I have spent 10s of thousands on your products both at my business and home - why? "Because it just works" I've been telling people. Not sure if I can keep on saying that if you don't get this figured out!! -
After I purchased , downloaded it and installed it , my Ipod Touch 1st gen restarted and show connect to Itune but Itune does not recognize it, I restarted the PC, the Ipod, now I paid for something that I was thinking will be easy and make my life easy
See if placing the iPod in DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Idad in reset mode but itunes does not recognize the device.
I have my ipad in restore mode but itunes does not recognize the device. What can I do to reset the ipad?
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom -
when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync. Any advice?
Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling -
TS1363 My computer is picking up my iphone, but itunes is not picking it up. What is wrong?
My computer is picking up my iphone, but itunes is not picking it up. What is wrong?
See section 5 of TS1538: iOS: Device not recognized in iTunes for Windows.
If that doesn't help it may pay to tear down and reinstall iTunes in the following manner...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I delete an email on my iphone but it does not delete the same email on my laptop. Any suggestions to help?
Yes, There are actually 4 calendars listed under my iCloud account. The listing on my iPhone is exactly like the listing on my iPad. The iPad is updating but not the iPhone. It's odd because the iPhone did work at one time so I'm assuming it some setting I've changed. I have checked and double checked that the settings on both devices are the same. Do you have any other ideas?
Thanks for your help. -
When I hooked up my new Ipod Nano, The message in I-Tunes reads, "An I-Pod has been detected but Itunes does not recognize the device" Any ideas to help?
Hi mulebacker,
Here is an article that provides troubleshooting steps for this message:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Cheers!
- Ari -
I had purchased and downloaded a tv series to my ipad. Then deleted it due to space constraints. Now I wanted to download it permanently to my MacBook but itunes does not show this purchases. It worked, however, for another series. What can I do?
Thanks for any help!You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad.
If you haven't synced to a computer them (from here) :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
just got an iphone 4 from my dad and its his old iphone and i was gonna delete his account so i can put my account on the iphone but he does not remember the password so I couldnt delete it. I need help deleting it without a password.
If the iPad has Activation Lock - that is, it's asking for the previous owner's Apple ID and password to activate the device or to turn off Find My iPhone - then you will need that information. There's no way around it If your father can't remember the password, he'll need to recover it.
http://iforgot.apple.com
If he can't do it via that page, then he'll have to call Apple Support and ask to speak with Account Security.
If that's not the "password" you meant, please post back and clarify.
Regards.
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