TS1363 Unable to identify iPod?

I keep getting a message that my iPod couldn't be identified correctly when I connect it. Have gone through all of the troubleshooting repair steps twice with no results. How do I fix this?

Hi There.
Yes i have tried this approach several times.
Still wont let me sync my music to my ipod.
I t even shows the ipod, serial no. etc. I have tried everything these forums are suggesting. Still cannot get anywhere.
As soon as I press sync ...nothing happens.
When I plug the ipod in , it autostarts Itunes....then nothing !!!
Doesnt Apple/Windows realise just how big a problem this is ???
any other ideas people ???

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