TS1365 My MacBook Pro will not startup.  At all.  The suggestions from Apple Support are not helping.  At all.  Someone help?!?

My MacBook Pro will not startup.  Its not responding at all.  Does anyone have any suggestions on how I can correct this?

HI Catherine,
First, make sure it it shut down by holding down the power button for 5-10 seconds. Plug in the power adapter. Press the power button and hold down the shift key to see if you can start in Safe Mode.
If the power adapter and/or battery are known good, the next thing I'd check would be the RAM to make sure it is securely seated. If batt and/or power adapter are questionable, then you'll want to find one or both and try them out; if you don't know someone with a similar MBP, this might be most easily accomplished by making a free appointment at an Apple Store "genius" bar.

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