TS1367 My macbook pro when starting, keeps thinking in a grey display with the apple in the center. What can I do?

Guys, I have a MacBook Pro and a MacBook Air. Lately, when I try to start any of them, a grey display appears with the apple logo in the center and a little round circle that indicates that it´s thinking. It takes forever and I don´t know why this is happening and how to resolve the issue.
Can you please help me?

The article OGELTHORPE linked to has information that can resolve the issue.
Restart the computer by pressing the power button.
Hold the "command" and "R" keys long enough to get the computer startup from "Recovery HD".
Repair Disk. 10.7/10.8.
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
If this does not help, you may have to renstall OS X.

Similar Messages

  • I wanna reinstall Mac OSx lion on MacBook pro, my problem is I dint purchase OSx lion with my apple Id before.so anybody can tell me how to purchase OSx with my apple Id on MacBook

    I wanna reinstall Mac OSx lion on MacBook pro, my problem is I dint purchase OSx lion with my apple Id before.so anybody can tell me how to purchase OSx with my apple Id on MacBook

    Nope. You can purchase a Snow Leopard DVD for $29.00 through an Apple retailer or ordering from AppleCare:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support visit online support site.

  • Cant start up on my Macbook pro. All I get is a grey spinning wheel. Tried all the Startup key combinations and nothing works. I reset the NVRAM and nothing. I booted with start up disk , ran disk repair and all is ok. Tried to re-install OS but when I ge

    Can not start up on my Macbook pro. All I get is a grey spinning wheel. Tried all the Startup key combinations and nothing works. I reset the NVRAM and nothing. I booted with start up disk , ran disk repair and all is ok. Tried to re-install OS but when I get to designating drive its blank. When I go to startup disk there is a "?" mark. When I restart under startup disk search for a drive it still comes up with nothing.  Before I got the grey spinning wheel I had a locked screen. Could not move curser or click on anything. Finally just shut down. Thank you in advance for any help!

    Shouldn't still have a 'beachballing'... if the drive is being found and the system is trying to boot from it but is having problems, I would suggest looking over ds store's user tip - Step by step to fix your Mac.
    It's likely either something corrupt in your system files or a failing hard drive. But follow ds's steps until you find the cause of the problem.
    Good luck,
    Clinton

  • Itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?

    itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • When powering up my macbook, all i get is a white/grey screen with an apple in the centre.

    When powering up my mac, all im getting is a white/grey screen and an apple in the middle of the screen. There is a timer going around and around underneath this. Any Suggestions?

    See here: iPod Displays a Red "X" Icon
    Note that if it is often the sign of a hardware issue, usually with the iPod's Hard Drive.
    B-rock

  • TS1367 My MacBook Pro when in sleep mode display turns black unable to wake.  When using the mouse it goes across screen like using an eraser and finding the middle of screen to get to the password area to turn back on.

    really have a hard time when leaving the computer on when attending other matters in the house. When returning, the screen is completely black and unable to wake(?) by touching the mouse or touch pad to put my password and be able to use the computer.  When I move the mouse pad looks like I am using the eraser like in photoshop and it clears the screen little by little.  Now I am able to point to the middle of the screen and erase the area where the password is in order to get to the screen and use the computer again.  Anyone else having this problem?  Took the laptop to the apple store near home and they told me there is nothing that can be done and I have to wait untile the new operating system, Mountain Lion comes out and supposedly this will fix the problem.  HELP!!!!

    I was so frustrated I call the Apple Tech Support and they walked me through.  It has been doing great.  The screen still turns black but now, when I touch the mouse or touch pad, I get the password prompt.  The Apple Store did not help but talking the the Apple Tech has helped a lot.  Thank you.

  • 2011 macbook pro when started shows an error message and asks to be switched off and restarted again but when you do that it gives the same message. How do i fix this as its driving me mad.

    I have tried to reninstall lion but to no avail and it wont let me reboot from a previous time whats happened to it and can i repair it please help

    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • An old MacBook Air, on start up just have a grey screen with a spinning wheel? please help

    I have a mac book air. On start up I get just a grey screen with a spinning wheel. This lasts for about 15 minutes then I have just a deep blue screen. can anyone help please?

    You should find the USB stick that shipped with your MBA and hold the Option key while rebooting. This will allow you to boot up and try doing a Repair Disk. If yours is an early model with a HDD your drive may have died. You can get a repalcement drive from OWC. They are pretty easy to install and the tools come with the kit.

  • Hi...i planned to install windows xp on my macbook pro OS 10.8.3..is it compatible with my mac?if so,how can i get the windows file?

    and i planned to use VMware...

    If you are using a Virtual Machine like Vmware you should check with Vmware to see what versions of Windows run in their virtual machine. It is not Windows that has to be compatible with your Apple computer when using a virtual machine, it is the virtual machine version that must be compatible.

  • Itunes freezes my macbook pro when starting

    This problem just started happening for me a couple days ago. Every time I start itunes the pinwheel starts going and doesn't stop. Everything freezes. I can't do anything (force quit, switch spaces, launch a different application, etc) while the pinwheel is going. Even if i leave my computer alone for an hour it will still be going so im forced to do a manual shut down. This happens every time i start itunes regardless of what else I have running.
    I've tried reinstalling itunes but that didn't help at all.
    Anyone else have this issue. Any ideas on how to fix this? it's driving me crazy, I need my music!
    Thanks!

    Hi there,
    I have the same issue as you do, this has been going on for quite a while now (2 months) and I have tried everything, including creating a new user - did not work. Perhaps you might have better luck than I did.
    I really don't understand how this can just start happening for no reason.
    If you have any luck I would be keen to hear how you fixed the problem.
    Good luck!

  • My macbook pro when started has a white screen with flashing apple, file with question mark and stop signs...any ideas how to reboot it? command R doesn't work

    Any help appreciated please.
    After a while of being like this is turns off.

    You may have to reset your MBP PRAM:
    http://support.apple.com/kb/ht1379
    The boot drive may need repair in Disk Utility>First Aid (verify and repair)
    Critical system files may be damaged which will require that the OS may need to be reinstalled.
    The connection to the boot drive is faulty.
    The HDD has failed and needs to be replaced.
    Ciao.

  • In MacBook Pro when inserting cd/dvd disc, it is ejected with message, media is not supported

    When inserting cd/dvd into disc drice, it is processed to some point and then ejected with message, media is not supported

    Cleaning laser lens of your DVD drive with DVD drive cleaner and see if it works.
    if it doesn't, make a Genius Bar appointment to show them about your problem.

  • Late 2009 MacBook Pro OS X 10.6.8 stuck on Desktop with no icons.... what do I do ?

    Need help

    Run through these two links
    Step by Step to fix your Mac
    Most commonly used backup methods
    If you don't have a backup of your data off the machine and if it still won't boot properly
    Create a data recovery/undelete external boot drive

  • My mac book pro is frozen on a grey screen with an apple in the middle. It is not responding to restarting and has white letters that says panic(cpu caller 0xffffff8027259241) and so on

    panic(cpu 0 caller 0xffffff8027259241) : "Unable to find driver for this platform: \ "ACP\".\n"@/SourceCache/xnu/xnu-2050.20.9/iokit/Kernel/IOPlatformExpert.cpp:154 8
    Debugger called: <panic>
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80a0b1bde0 : 0xffffff8026e1d626
    0xffffff80a0b1be50 : 0xffffff8027259241
    0xffffff80a0b1be60 : 0xffffff802723081b
    0xffffff80a0b1bea0 : 0xffffff802723033e
    0xffffff80a0b1bf30 : 0xffffff802722c2d0
    0xffffff80a0b1bf70 : 0xffffff8027230e99
    0xffffff80a0b1bfb0 : 0xffffff8026eb2957
    BSD process name corresponding to current thread: Unknown
    Mac OS version:
    Not yet set
    Kernel version:
    Darwin Kernel Version 12.2.1 : Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
    Kernel UUID: 0AFA55FD-872F-3BBE-214EB586A16D
    Kernel slide:              0x0000000026c00000
    Kernel text base:       0xffffff8026e00000
    System uptime in nanoseconds: 507642361

    Press the Power button and hold it down until the computer turns off. Restart. Do you still get the same result? If so, then try booting into Safe Mode, then restart normally. A safe mode startup takes considerably longer than a normal one, so don't panic. You will also see a progress bar at the beginning.

  • Way to Turn on MacBook Pro When Docked?

    Is there any way to power on my MacBook Pro when it's docked/connected to my display? It's frustrating to have to take the MacBook Pro out of its stand, open up the lid, hit the power button, close the lid, and then return it to its stand. Is there perhaps some trigger keyboard shortcut I can hit on my external keyboard?
    Thanks,
    Alex
    Message was edited by: Alex Rosenfeld

    Hi, I have been thinking about the same issue, keeping the macbook closed while working with the external display.Keeping the macbook in sleep seems to work oke. A mouseklik is enough to activate the system. Was just wondering is it advisable to keep the macbook in sleep for days or even weeks. Will it not harm the system?
    Thanks,
    Moriaan.

Maybe you are looking for

  • 'Close Project' in Captivate 4 not working

    Hi, I have a number of projects where I set the preferences to close the project, and it works in some and not others. I have a slide with a 'Done' button.  When the user clicks it, it goes to another slide with nothing on it but the background and a

  • Too many wrong password entries?

    Hi people. My brother has forgotten his ipod password and has entered too many incorrect tries. The message that comes up is in red background that says "iPod is disabled connect to itunes". But when I connect to itunes it says that it needs a passco

  • Is it possible to nudge by sample multiple regions at once

    As you guessed I need to line up (sync up) a group of tracks in the arrange window to one stereo mix track. There is a duplicate of the stereo mix that is in sync with the group of tracks. In the arrange window I can get pretty darn close by tic, but

  • Can't sync Outlook 2007 Calendar on iPhone 3G, iOS 4, iTunes 9.2, WindowsXP

    I did upgrade my iPhone 3G to iOS 4.0 and iTunes to 9.2. Now I can't sync Outlook 2007 calendar. Contacts and notes are ok. I did try to sync on Windows XP SP3 and Vista SP2. I was unable to sync calendar on both computers. I had this problem before

  • Mat. No. require in Selection screen of sales order reference

    Hi Team, When we create an order (Credit memo) with reference to billing document, the sytem give the material description in the Selection List. My question is how we set Material No. instead of Description in the selection list. Thanks AT