TS1367 when the white start screen comes on with the apple and spinning wheel but underneath it there is a bar. Once the bar fills up my MacBook goes off what is that? What do I do?
start screen comes on with the apple and spinning wheel but underneath it there is a bar. Once the bar fills up my MacBook goes off what is that? What do I do?
Have you tried a safe start by holding the shift key when you boot? If that works, and it can take a while to complete, see if a regular boot now works. If it does, you need to free up space on your hard drive.
If a safe boot doesn't work, you need to either boot from an OS X DVD or go into target disk mode to connect via firewire cable to another mac to free up space on your hard drive. You need 5GB min, with 10% to 15%, or more, better, for systems usage. If you have a backup, move some data files to it, erase them and empty the trash.
Similar Messages
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Imac G5 stuck on white loading screen with gray apple and spinning wheel
I purchased this imac from a rebutable seller on ebay. He obviously had it working before he sent it to me, and he has been helpfull the whole way through, so I am positive this computer is not junk. When I recieved it, I plugged it in and turned it on, at first nothing would show up on the screen and the fans came on. Then, I contacted the seller and he told me to hold the shift key while turning it on. That did work to some extent. Now when I turn it on, it is stuck on the white screen with the gray apple and the spinning wheel. He had just updated and installed EVERYTHING imaginable so I am positive everything is up to date. I am not sure what to do, I have researched this but I cannot seem to find an answer. Oh, and even know on the white screen the fans turn on. It is quite weird.
Well, I hope someone can help. Thank you.Call AppleCare. You should not be having problems with a brand-new machine.
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TS2570 I have the gray screen problem with the white apple and spinning wheel
I have the gray screen problem when it boots to the white apple and spinning wheel, but when I tried safe booting and doing the fsck thing I think I only made it worse, because it now starts, the safe mode progress bar comes on, (no matter if I press any keys or not) and after a minute shuts down again by itself. I also tried the command option, p, r thing and that did not work either, only brought me to the gray screen with the white apple, spinning wheel, and bar, and it promptly shut down. I am thinking more and more that I need the disk, but im not sure I have it. is it possible to order a new one online or is there another thing I can try? there is not an apple store nearby, and ereasing my data is not an option.
Also Im not sure what my exact opporating system is, but I did buy and download mountainlion in August so It is pretty newWelcome to the Apple Support Communities
The hard disk is damaged. Take the Mac to an Apple Store -
Just tried to update my iPad 2 to the current iOS, and I got an error that said the update wouldn't install. The iPad is stuck in a funny mode with the apple and spinning wheel showing. I can't power it down or restart it. What next? Thanks.
Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears.
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My Macbook Pro shows the Apple and spinning wheel at startup but will not continue the startup. Does anybody know how to get past this, so the computer continues to startup?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Brand new MacBookPro 13" , Stuck at White Screen with gray apple and spinning gear.
Brand new MacBookPro 13" , Stuck at White Screen with gray apple and spinning gear.
This MBP apparently didn't come with a DVD and safe mode ( holding shift at boot up ) isn't working.
Any ideas would be most appreciated.Call AppleCare. You should not be having problems with a brand-new machine.
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When I open the application the following alert appears: "Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory." There is a solution on the support site but only for Windows-based Firefox, and I'm a Mac user. I have plenty of room on my hard disk.
== This happened ==
Every time Firefox opened
== Two days ago, for no apparent reason.In Mac OS X v10.7, the $HOME/Library folder is a hidden folder.
Open Finder and use one of these:
* Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
* Open the "Go" menu and hold down the Option key to make the Library appear
You can also use this command in a Terminal window to remove the hidden flag.
* Mac HD > Applications > Utilities > Terminal
* chflags nohidden ~/Library -
My macbook is 4 years old, i havent bought any upgrades but now i cant download the new itunes. Can i buy one upgrade and will it work or is there a way to get the new itunes?
Even a four-year-old MacBook should have come with Mac OS X 10.5 Leopard. Leopard can run the latest version of iTunes; it will download and install pretty much automatically if you run Software Update.
You might first have to be sure that you are running the latest version of Leopard, which is 10.5.8. This, too, will download and install for you if you run Software Update. Just keep running Software Update until there is nothing left to download and install (you might have to run it more than once because some updates require previous updates to be installed first).
If you have a version of Mac OS X earlier than 10.5, then you can't run the latest version of iTunes. You will need to buy a more recent version of Mac OS X. You must be running at least 10.4 Tiger, and you can upgrade directly to Snow Leopard from Tiger. Apple still sells Snow Leopard for about $30 and you might find it slightly less at a retailer or on eBay. After upgrading to Snow Leopard, you will be able to upgrade to Lion using the Mac App Store for another $30 or so if your MacBook meets the minimum system requirements. -
Why does the white welcome screen come up after I restore a backup.
I am currently managing 60 iPads at a K-12 school through apple Configurator, since iOS 7.0.2, whenever I create a backup and then try to restore all the iPads to that backup at least 90% of them end up showing the white welcome screen and I have manually go through each one and go through the welcome screen. Any suggestions on why this is happening and how to eliminate this issue?
Hi,
I have been having this issue. It only happened when the new IOS was deployed. I manage 10 iPads at a public library and I learned a lot, though I am not really certain of any of this. I will share a little of what worked for me.
1. My iPads have updated to the new IOS.
2. When that happened, the backup of my bookmarks, etc. will not restore.
3. I tried to set the IOS to never update, and Configurator would not restore.
4. All those white screened iPads probably need to be re-set-up as their own user. like [email protected], [email protected], etc. They need their own password, etc. I say "probably" because I keep trying to share the same username even though I know I'll never be able to install VPP apps for them like that and plan to re-assign apple IDs to each.
5. Today I get Error code 4 on my Configurator and the backup will not work, so my bookmarks are "flushed" and I don't know how I'll restore them. I may submit and create apple IDs for each one today.
6. It was possible at one point to go through the setup screens on one, decline to set up "Find my iPhone" and then make a backup of it. Restore the new backup to all iPads, then re-set them up as their own machines, save a backup for each individual one, then setup Find my iPhone. THEN, re-save a new backup of each individual one. That worked for me really great until yesterday when I get this Error Code 4.
7. I really liked having them all share an apple ID because when I log into iCloud.com, I can see all iPads on one map.
I may check in with my result since it seems there is no reall official support for Error Code 4 yet.
-Ilan -
When i turn on my Mac book air I get a white screen with an apple and spinning pinwheel
Why won't my Mac book air turn on? I get a white screen with apple and spinning pinwheel.
If you wish help you are going to have to tell us more then that.
What version of OS X is your MBA running?
What did you change before this started?
Allan -
A few months ago I syncd my MacBook pro with a friends iPad to share some films and now when she goes to buy apps or use her email the iPad comes up with my username and asks for my ID, how to I set it back to my friends account n get rid of mine off her device
About replacing my ID with my friends on her iPad. Haven't got the iPad with me and my friend isn't very techy. I can imagine its quite simple to do but I'm getting grief about it n could know how to hide her thru settings
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I am trying to update my new iphon 4.at first i got a massege no.14. then i updated apple &tried again but this time got a massege no iphon found. serial no.appears but not a phone no.what should i do?
Sounds like it's hardware issue. The iPhone warranty is based in the original country of purchase. Since it was bought in Korea you will need to ship the phone to someone you know in Korea to be taken in and then they will have to ship it back to you. The cost of shipping will be at your expense.
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I have tried complete shutdown. Could it be the harddrive?
Roger J wrote:
I have tried complete shutdown. Could it be the harddrive?
You'll find out shorty.
Review the link provided above and also run through these fixes, obvious things will occur if you can't perform them or the hardware test will tell you something.
..Step by Step to fix your Mac -
What am I doing wrong?
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
IMac Will not boot up grey screen, apple, and spinning wheel
Help. Tax time is a good time for this.
The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup
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