TS1368 All I am getting at the moment is cannot connect to iTunes Store won't let me connect to game centre either
Cannot connect to iTunes Store how do I combat this to update apps and sign back in to game centre
Have you jailbroken either of these devices? Have you used the computer you are trying to update with to jailbreak a device? Have you tried using another computer to do the update? You may have to make an appointment at the Genius Bar to have the device checked, or send the device off to Apple care.
Similar Messages
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ITunes store won't let me download Single of the Week!
I click the button to download this week's free Single of the Week and nothing happens. All I can get it to do is play a preview, but it won't let me download. What's going on?!
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists. -
Bought an app last night. Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store". Still unable to connect to store today. Tried restarting router. Help please....thanks.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I have forgotten my password to my Ipod. Everytime I try to restore it, back it up or update it to the new 6.1 version of Itunes, it won't let me. What do I do?
What happens when you place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. Any error message?
The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software -
Whenever I try to download an app, it always says "Cannot connect to iTunes Store", even though I am connected to wifi three bars. And sometimes it just goes blak and quits the app. Right after I downloaded iOS 6 this started to happen. Please help me.
See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
I click on the icon "Videos", it says "no Videos, You can download videos from iTunes". I click on iTunes, it gives back this message "Cannot connect to iTunes Store". HOW CAN I CONNECT TO iTUNES THEN?.
I have little bit not same, I have videos in iTunes already, when I click to download the videos they work but at the end coming finish will say can't download, let me try again but I try many times already, still not work........
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when i try to report a problem purchase to itunes i keep getting a message saying 'cannot connect to itunes store' or 'cannot connect to server' dispite being able to visit the store to make purchases. is this just a scam by itunes not to engage with problems?
"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/ -
I keep receiving the error message "Cannot complete your iTunes store request. Ref#4002"
I keep receiving the following error message "Cannot complete your iTunes store request. Reference #4002. It happens 98% of the time when I try to add a song to the cloud. Any ideas as to how to fix this?
Okay, do as the complete message states and contact iTunes customer support.
No one in these user to user support forums can assist with account issues. -
Itunes freeze at the moment of sign out from itunes store
I dont like to be connected all the time in itunes store, however when im trying to sign out itunes automatically freeze and do not do anything, this was after i updated the version of itunes.
At the end i have to use windows task manager to log out and says that itunes is not responding, so i do it and then when im trying to open it again it doesnt work anymore until i restart my computer, i already tried to uninstall and install again, restart my computer, etc.
Do you know if there is a problem with this?
Thanks in advanceHello silverhandybag,
And welcome to Apple Discussions!
I would start with this Apple support document related directly to your error message.
http://support.apple.com/kb/TS2799
B-rock -
I just restored my iPhone 4s and backed up my information from my computer. It is making me set it up from the beginning every time and I can't get into my phone even though all my information is on the phone. What am I doing wrong?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have followed almost every step mentioned on forumns. I have upgraded IOS to 6. But I just cannot connect to iTunes from my iphone 4s. Everything else like WiFi, 3G etc works perfectly. I can even connect to App Store to download applications.
Does anyone have a magic trick to make it work?. I dont want to try Restore unless its a last resort.."is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/ -
I had to replace my new mac mini with a newer one because the hardware was bad. An even exchange, and the information was transferred. I cannot open itunes, and get the message "the file itunes itl cannot be read" and I am advised to download a new version of itunes. The software update won't download any new version because I am told that itunes is already up to date. I tried downloading from the apple site, and can't get itunes to open anyway. Anybody can help?
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
My husband and I just bought a new Ipad 2. We turned it on and we are on the screen that says "Choose a Network" we would like to choose one of the free Wi-Fi networks but we cant go any further. We have tried tapping the button on the bottom but nothing happens - What do we do now?
Connect it to your computer via the supplied sync cable and restore.
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HT1688 My phone and Ipad give the same error cannot cnnect to itunes store
My Iphone and Ipad will not connect to i tunes store
If you want anyone here to come forward with help, you will at some point need to describe what is happening.
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