TS1368 As of 10/4/13 when click "Buy" nothing happens - dead in the water.

As of 10/5/13 when click on "Buy" nothing happens - just no response at all.

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HT4463 When clicking 'buy' for Mountain Lion in the App store I get the message "product distribution file could not be verified, it may be damaged or was not signed' Anybody know why I get this message. Thanks

When clicking 'buy' for Mountain Lion in the App store I get the message "product distribution file could not be verified, it may be damaged or was not signed' Anybody know why I get this message. Thanks

Make sure your Mac qualifies for Mountain Lion > Upgrade your Mac to OS X Mountain Lion.
If you have anti virus software installed, disable that before downloading apps.
Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
Try deleting the cache, cookies, and preference files (plist) associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store.

My mac app store won't load and when click it nothing happens happens

my mac app store won't load and when you click it nothing happens...it was okay for the past months but now i don;t know why it won't open...please help...

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

My macbook pro said it was installing updates and when i clicked ok, its now dead in the water

So the first thing that was wrong with it was when I tried to install updates it wouldn't let me. I think I tried that like three times and right at the end of installing it said there was an error that occurred then showed my hard drive symbol. After that I noticed that google Chrome wouldn't open anymore, as soon as I opened it it said an error had occurred again and gave me some options or reopen, report or close... I just closed it because I didnt want to deal with that. Then the next thing was my downloading speed only maxed out at about 20kbs... When normally I think it use to hit 600 or 700. Then after that none of my icons would respond and started dissipating off the screen! So I tried restarting it and when It was on the white boot up screen it flashed a little black and white world symbol about the size of the apple logo that is suposed to be on that screen. Then when I got on there was no top bar.. Only some apps worked and thats pretty much it.
this is a transcript of the email that has my macbook pro right now

You provided no system or os profile. This is very important when users here try to help.
How large is your hard drive and how much hard drive space do you have left for starters?

When I try to search for a subject, after clicking search nothing happens.

When trying to search for a site, I type in what I'm looking for, click search & nothing happens.

Is that the search bar on the Navigation Toolbar or a search bar on a page in the browser window?
If it is the latter then does that happen on the about:home or on a web page?
*http://kb.mozillazine.org/Unable_to_search_or_add_new_engines

I am having problems with migration assistant (windows pc to Mac 2011) When I get to the 'Quit other applications' box and click continue, nothing happens. There are no other apps running - any ideas, please?

I am having probems with migration assistant. Trying to transfer data from a windows laptop to iMac 2011. It was working fine when I did the set-up yesterday, but it was going to take hours to transfer some videos so I quit the process with the intention of doing it again at a later stage. However today I find that everytime I get to the 'Quit other applications' box on the Mac and click 'continue', nothing happens. Have checked mission control and confirmed no other apps running. Tried several times with the same result every time. Migration Assistant running on my laptop with the 'Waiting for mac to connect' box displayed. Mac is connected to wi-fi OK as able to use Safari and access internet. Any ideas, please?

Thanks for your suggestions. Have managed to get Migration Assistant working but now have a new problem, i.e. where does it save the transferred files?!! Searched a few forums and it seems it saves it under your old username, or suchlike. Anyway I tried logging on as a new user using my old user name but there were only a handful of files there, couldn't locate the majority of stuff from my old laptop. Anyway I don't intend to go through any more hoops with MA - will just save the important stuff to an external drive and transfer it that way. Not impressed with MA at all. I thought it was supposed to be a user-friendly tool to simplify the transfer from pc to Mac - not my experience, I'm afraid!

When I right click on my Bookmark Toolbar to choose Open All in Tabs and click it, nothing happens. This is when I upgraded to 4.0. I've rebooted. How do I fix this?

When I right click on my Bookmark Toolbar to choose Open All in Tabs and click it, nothing happens. This is when I upgraded to 4.0. I've rebooted. How do I fix this?

You can middle-click a link to open the link in a new tab.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

HT201401 i have a birthday showing in my calendar listed as an all day event and it is incorrect how can I delete it. When clicked on does not bring up the edit feature. The vodaphone shop thinks it has synced with my facebook app.

i have a birthday showing in my calendar listed as an all day event and it is incorrect how can I delete it. When clicked on does not bring up the edit feature. The vodaphone shop thinks it has synced with my facebook app.

hello, the addons manager is exactly the right place to look for it. please try disabling the addons that are listed there one-by-one (a restart of the browser might be necessary after each step). maybe one of them is bundling this kind of adware.
[[Disable or remove Add-ons]]

I am having trouble printing a PDF document. Whenever I click print nothing happens but when I am printing documents from Word, Excel etc they print without a problem. I've tried printing as image but that did not work. I uninstalled Adobe Reader XI and d

I am having trouble printing a PDF document. Whenever I click print nothing happens but when I am printing documents from Word, Excel etc they print without a problem. I've tried printing as image but that did not work. I uninstalled Adobe Reader XI and downloaded Adobe Reader X instead and that still doesn't work. I have Windows 7.

Hello,
Please follow the link to troubleshoot the printing issues with Adobe Reader:- Troubleshoot PDF printing | Acrobat, Reader.
Regards,
Nakul

TS4009 I am getting a dialog bx saying "Not enough storage: this Ipad cannot be backed up....manage storage in settings" When I click settings nothing happens. The Ipad seems to be locked. How can I upgrade storage to unfreeze my I pad?

I am getting a dialog bx saying "Not enough storage: this Ipad cannot be backed up....manage storage in settings" When I click settings nothing happens. The Ipad seems to be locked. How can I upgrade storage to unfreeze my I pad?

Hi karlos16,
For the error message you are seeing, I found this article:
iCloud: Troubleshooting creating backups
http://support.apple.com/kb/TS3992
"This iPhone cannot be backed up because there is not enough iCloud storage available."
This message is displayed when there is not enough storage space available in your iCloud Storage to complete your backup. You can either reduce the amount of data you are backing up under Backup Options, or you can buy more storage.
For the issue with the iPhone appearing to be unresponsive, I recommend this article for troubleshooting:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers!
- Ari

When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears. I have uninstalled and re-installed itunes. Turned my computer off, and turned my iphone off. Restarted everything.

When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears. I have uninstalled and re-installed itunes. Turned my computer off, and turned my iphone off. Restarted everything. Synced my iphone and my itunes and nothing seems to work. Any suggestions? I am using Windows

Stop clicking the eject button.

I am saving a video on iMovie directly to my external drive this video I'm saving is 4 hours long! when i click save nothing happens can you please help?

i am saving a video on iMovie directly to my external drive
this video I'm saving is 4 hours long!
when i click save nothing happens
can you please help?

Michael: are you still using an old version o0f PSE (e.g. PSE V4)? Problems similar to the one that you described are relatively frequent in old PSE Versions ( I was suffering a lot from them)..... and there are quite seldom in newer PSE versions. Unfortunately, I do not remember which PSE Version became much better in this area (was it V5? or V6?)
If using an older PSE version and encoutering often the problem: consider to migrate to a newer PSE Version..

I am trying to install Lightroom 5 with a software download card. I get as far as entering the redemption code, receiving the serial number, then when I click download, nothing happens...

I am trying to install Lightroom 5 with a software download card. I get as far as entering the redemption code, receiving the serial number, then when I click download, nothing happens... Now what?

Adobe - Lightroom : For Windows
Adobe - Lightroom : For Macintosh
Mylenium

HT1725 I was downloading a game on my iPad and then it stop and kept saying waiting when I click it nothing happens and I try to delete it and it won't what should I do

I was downloading a game on my iPad and then it stop and kept saying waiting when I click it nothing happens and I try to delete it and it won't what should I do

If you tap and hold down the icon - and the X does not appear on the icon - you will not be able to delete it without totally downloading it. Finish the download and then delete it.

I have an Ipod touch 6 and can't updated apps. When I click update, nothing happen. Any clue?

I have an Ipod touch 6 and can't updated apps. When I click update, nothing happen. Any clue?
Thanks,

There is no iPod Touch 6. The latest generation is iPod Touch 5. Perhaps you mean you have an iPod running iOS 6.1.6. If so, you have a 4th generation iPod which cannot update past 6.1.6. A 5th generation iPod can run iOS 7

TS1368 As of 10/4/13 when click "Buy" nothing happens - dead in the water.

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