TS1368 Can't access iTunes on my iPad for security reasons but I can on the iPhone?

Today I tried to download an app to my new iPad, it asked me the security questions but I could not remember one of the answers, it then blocked my iTunes account although I can still access it through my iPhone? How to I resolve please x

Problem solved
Visit the below URL to solve the problem: http://howtoapple.com/facebook-login-issues-ios-7/

Similar Messages

Can't restore apple id ,you were blocked for security reasons, but to restore the need to enter the key after typing it sends a 4-digit code on the ipad , but at ipade I am not connected to icloud ,and to connect you need to recover your account

can't restore apple id , because apple were blocked for security reasons, but to restore the need to enter the key two- step werification . after typing it , apple sends a 4-digit code on the ipad , but at ipad I am not connected to icloud ,so i cant get code . but if i want to recover apple id, i need to connect icloud, so what to do? help !

I have (sorry forgot to add that). I was switched around and finally I was told I would be put through to a supervisor but after being on hold for about 10 minutes the phone went dead, I did not lose connection so I do not know if I was hung up on or there was some technical difficulty. I called again yesterday and did in fact speak with a supervisor for Account Security but he told me he did not know why it was happening and put me through to a different number but that ended up not being any helpful either. That's when I decided to give it a shot on here!

HT201272 Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?

Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
I tried to contact support but they do not recognise my Thai phone number.
the Thai support site is all in Thai (and I neither read or write it).
All I want is a single email address that works - it must be quite a simple process.
I don't want to create another account with another credit card - life will just get seriously complicated then.
BTW my apple I'd is accepted for downloading free apps!!!

First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have?

I tried to restore my iPod Touch after too many incorrect passcodes were tried. iTunes downloaded an update for 4 hours, but nothing changed with the iPod.

My daughter's friends tried to guess her password on her iPod Touch 4th generation too many times, and now she is locked out, and the iPod displays the message, "iPod is disabled. connect to iTunes." I connected it and tried to restore it. iTunes recognizes the iPod. iTunes said it needed to download an update, although everything on both the iPod and iTunes should be current. The update ran for over 4 hours, but when it ended, nothing else happened. The iPod is still disabled. How can I fix this? Thanks.

- Try a reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try a manual install. See:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Place in recovery mode and the retore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

My itunes account shuts down for no reason. It wont recognize my iphone and there is an issue with network connectivity and itunes. I have already reinstalled itunes and did a syste restore on my computer, firewall checked and virus scan done. Ideas??

My itunes account on windows xp shuts down for no reason. If even try to delete something from my library it shuts down. It wont recognize my iphone and there is an issue with network connectivity and I can't connect to the store. I have already reinstalled itunes and did a system restore on my computer, firewall has been checked, itunes is ok on firewall and virus scan done. Ideas??

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

When verifying my credit card information for ITunes, it has space for security code BUT there is no way to type it in?

when trying to verify my credit card info for ITunes, it comes up with a blank space to enter the "security code" for the credit card, but there is NO WAY to type it in? How do I do that?

Contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.

HT1904 I cannot access iTunes on my iPad. When I click the iTunes button, it shows terms and conditions and when I click the terms and conditions link, it takes me to the Internet and that is it. Kindly help.

I cannot access iTunes on my iPad. When I click the iTunes button, it shows terms and conditions and when I click the terms and conditions link, it takes me to the Internet and that is it. Kindly help.

If you are just seeing the Terms and Conditions link in the Downloads tab then that just means that there aren't any downloads waiting. If you want to browser the store then can are you not able to tap on the other tabs at the bottom of the app ?
If you are looking for your downloaded and synced content then they won't be in the iTunes app (that is just the store) - your music, audiobooks and audio podcasts will be in the Music app and your films and tv shows in the Videos app.

TS1398 I set up my ipad through my windows XP PC, now when i try to access itunes on my Ipad 3, i get an error saying 'Cannot Connect to itunes'

I set up my ipad through my windows XP PC, now when i try to access itunes on my Ipad 3, i get an error saying 'Cannot Connect to itunes'

Try this:
Go to Settings>General>Date & Time and change the date to a few months in the future and then re-try.

Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

downloaded new version but I keep getting error message with download.
What does the error message say, andrea? (Precise text, please.)

If I purchase a tv show on apple tv can i download it from itunes to my ipad for free. I ask because when i look in itunes on the ipad, a price and buy now appears next to the tv show.

If I purchase a tv show on apple tv can i download it from itunes to my ipad for free. I ask because when i look in itunes on the ipad, a price and buy now appears next to the tv show.

Welcome to the Apple Community.
In the store (iTunes App) go to the purchased section at the bottom (photo from iPhone but it's the same on the iPad)

Cannot access itune store through ipad air. The message says "cannot open itune store".

Cannot access itune store through ipad air. The message says "cannot open itune store".

Cannot connect to iTune Store
(a) Sign out and sign in again (Settings>iTunes and App Store>Apple ID)
(b) Check Time Zone and set to automatic (Setting>General>Date and Time)

I want to borrow my wife's iPad for a trip but have access to my iBooks account. If I change her login access will that mess up her books for the future?

I want to borrow my wife's iPad for a trip but have access to my iBooks account. If I change her login access will that mess up her books for the future?

I assume that iBooks is limited in the same way that iTunes and the App store are. That is, you can only change the AppleID associated with a device once every 90 days.
http://support.apple.com/kb/ht4627
So if you log out of the iBook store with her AppleID, and use yours, you will have to wait 90 days before she can use her AppleID with that same device again.

Does anyone have a quick way to have iTunes on my ipad list which songs are actually downloaded to the device ?

Does anyone have a quick way to have iTunes on my ipad list which songs are actually downloaded to the device ?

If you want to import movies into iTunes you can use that to stream & convert to Apple TV compatible formats as Rudegar suggested.
Another option is to install a media streaming application like Plex or Kodi on a PC/ Mac.
https://plex.tv/
http://kodi.tv
Those should be able to stream to the Amazon Fire stick. They also can re-encode video 'on the fly'. So if you format is not supported the computer converts it & the device on the TV gets a format that does work (not including DRM protected files) - obviously this requires a computer with enough power to convert, but many recent computers have enough power to do that. There is setup involved, but these servers are a good once configured.
Roku has a Plex app that also works well on the TV.
The Apple TV does not work well with these apps, it expects you to use iTunes.

Hello everyone. I have my itunes account for some years, and i've purchased far too many apps and music. Now the company i work for, has to change my account in the iphone, in order to use the corporate mails and calendar. How can i keep my applications?

Hello everyone. I have my itunes account for some years, and i've purchased far too many apps and music. Now the company i work for, has to change my account in the iphone, in order to use the corporate mails and calendar. How can i keep my applications and music?

Read here:
http://support.apple.com/kb/ht5621
Changing your Apple ID to your current, working email address will not create another Apple ID, it will only change it to your working email address.

Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

Blue, and Mr. Frisky...

TS1368 Can't access iTunes on my iPad for security reasons but I can on the iPhone?

Similar Messages

Maybe you are looking for