TS1368 Cannot connect to I tunes store
Hi
I am not able to connect to the I tunes store how will I rectify.
Thanks
You can look through Apple's support article that addresses this issue.
http://support.apple.com/kb/TS1368
This "fix" was working for some users recently.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Similar Messages
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TS1368 " Cannot connect to I Tunes store. Invalid argument "
Using iPhone mobile:
When I tried to update an App, listed by the AppStore App, as needing an update, I received this pop-up message: "Cannot connect to ITunes Store. invalid argument."
What might I do to correct the problem?
• I have created a new password,
• I have shut down and restarted the App
• I have shut down and restarted my iPhone,
• I have been told to log in to ITunes Store but don't know how.
Baffled and needing guidance.
PapaNeufYou can look through Apple's support article that addresses this issue.
http://support.apple.com/kb/TS1368
This "fix" was working for some users recently.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again. -
I Tunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318
Hi I am having this problem for weeks:
iTunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
iTunes 11.4.0.18
QuickTime 7.7.5
FairPlay 2.6.16
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
Apple Mobile Device 8.0.0.23
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
The current local date and time is 2014-10-13 22:33:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
No external plug-ins installed.
iPodService 11.4.0.18 (x64) is currently running.
iTunesHelper 11.4.0.18 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
DHCP Enabled: Yes
Lease Obtained: Mon Oct 13 22:25:56 2014
Lease Expires: Tue Oct 14 02:25:56 2014
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2014-07-01 22:20:33.Have you tried the troubleshooting for that error code on this page : Apple software on Windows: May see performance issues and blank iTunes Store ?
This also appears to have worked for a number of people : error iTunes Store : 0x80090318 (the solution). -
I-tunes cannot connect to I-tunes store
I just downloaded I-tunes 7, now when I go to the music store it says that it cannot connect to I-tunes store, and the network connection was confused.
Have you tried the troubleshooting for that error code on this page : Apple software on Windows: May see performance issues and blank iTunes Store ?
This also appears to have worked for a number of people : error iTunes Store : 0x80090318 (the solution). -
Trying to download aps & getting message "cannot connect to I tunes store". What to do?
Hello kathyjc789,
It looks like your issue is described in the article "Can't connect to the iTunes Store" along with some troubleshooting steps for you try out.
- Griff W. -
When I try to go to Apps or I-tunes from my I-phone it says, "Cannot connect to I-tunes store"
When I try to access I-tunes or App store from my I-phone I get "Cannot connect to I-tunes store" message
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?
Ollie1998 wrote:
What do i need to do?
You need to do exactly what the message is telling you to do. Contact iTunes Store support. Start here.
https://expresslane.apple.com/GetproductgroupList.action -
I can't connect to I tunes with my I pad 3, it say cannot connect to I tune store, any tips on how to overcome this issue, thanks.
Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
HT201272 cannot connect to i tunes store
hi i am having trouble adding some films bought today on i tunes on me computer have tried to sync i pad to i tunes but won`t add films have tried to get them from i cloud but just get message cannot connect to i tunes any one help
The mention of DNS settings made me look further into that. Specifically whose DNS server is 8.8.8.8. Turns out it is Google. Maybe this is nothing at all, but considering how Apple & Google get along right now, and how busy Google servers can be, I switched my settings to another free DNS server, 4.2.2.2 and I immediately connected to the iTunes store. I just hope this 'fix' is one that stays. After all, how can one connect to anything without a reliable DNS server. I also checked and found my Macbook uses the same DNS as the wireless router. I suggest using the same setting as your router.
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How does one shut off and reboot an I Pad? I think you have to hold button to the right for several or more seconds until a red arrow appears. I am not sure and I want to resume my connection to I tunes store and heard this is the best way for them to get back to me with certain info.
Thanks. I tried every method to reconnect to the I Tunes store since the error was cannot connect and I could not update or download apps, even tho the I Pad worked fine otherwise. When it re booted and re set the I tunes store message popped up and asked me for some credit card and other info. When they got it I was back in business and apps could download as before. I tried every other suggestion online and this was my last chance and it worked great. My router had to be re set the other day by turning it off and then on, and that's when all this started happening. Probably changed the I Tunes setting but I never thought it would affect the IPad in any way since all my othe computers worked just fine.
Again, many thanks.
Happyharv -
I cannot connect to the I tunes store after recently downloading I tunes 11.1 I just get the error code 0x80092013 so not sure what to do. I have tried deleting and then reinstalling I tunes with no luck. I tried to flush my DNS but that did not work, I tried the diagnostics in I tunes and it told me my connections were fine but said the "secure link to I tunes store failed" Looking for an answer thanks!
Okay I was able to connect back to the I tunes store in I tunes 11.1 taking care of the error 0x80092013. I did this in XP going to the firewall controls, selecting the exception tab. I tunes was already in the exceptions tab but I deleted it anyway, then I added I tunes back using the Add Program button then browsing to the I tunes.exe location in the C drive then selected that as the program. I tunes showed back up in the exceptions once again. I then shut down the computer and restarted it and I then had a connection with I tunes. So the I tunes in the exceptions tab in the firewall was not working I just replaced it with a fresh one.
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HT2534 why does my i pad2 say "cannot connect to i tunes store"?
why does my i pad 2 say "cannot connect to iTunes store"?
Are you sure you are connected to the internet?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers, Tom -
"Itunes Cannot connect to I Tunes Store"
When I try to go to I Tunes store a message appears telling me to make sure my network connection is active and try again. I am connected to the internet so I'm not sure why im getting this error? My laptop is new and has Windows Vista..Please help!
Dell Other OS Windows VistaI have the same problem. Have not been to the store for a couple of months now. I am restoring my comp. and hope it helps, will let you know. My problem right now is that I cannot move music to ex-drive, in order to restore my system.
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My I pad original cannot connect to I tunes store even though connects to web . .
My I pad original will not connect to the I tunes store even through it connects to the web . ?
contact technical support group
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TS1424 Cannot connect to i tunes store
I try to do my updates and i get à message that says cant connect to i tunes store
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying
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