TS1368 Cannot connect to iTunes store on iPad

Trying to access iTunes Store, but message keeps on popping up: "Cannot connect to iTunes Store" Rest of system, Internet, wi-wi all running smoothly. Any ideas?

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  • TS1368 Cannot connect to iTunes store when trying to update  or download an app, I tried changing the time and updates nothing iseems to be working

    Cannot connect to iTunes store when trying to update or download apps, I have tried updates and adjusting the date

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • TS1424 Cannot connect to itunes store via ipad

    Hi guys. I Try to open itunes in my ipad2, but a massege popup "cannot connect to itunes store" ... What should i do?

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
    Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

  • Cannot connect to iTunes Store via iPad

    When I am outside of my home wi-fi I cannot connect to the iTunes store via the App Store on my iPad.  iPad software is current (updated this morning at home).  Rebooted iPad.  I can access the internet via Safari, get current email, run Netflix, etc. but cannot access iTunes store via the App Store.  This issue happens whenever I use a public wi-fi (hotels, airports, etc.) rather than my home wi-fi.  Any suggestions?  Thanks!

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
    Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

  • TS1368 Cannot connect to itunes store problem!

    hello dear friends i have iPhone 5S when I sign out from my apple Id for the last time, I tried to sign in again but a comment has showed on my screen like this: "Cannot connect to itunes store" I saw the all o apple support sites guides and did them but I have this problem yet.
    please if you can help me.
    Regards
    Ali

    I have this problem as well and have had for a number of weeks now. Have tried tech support to no avail. Have tried a number of different fixes from a number of different web site. Getting seriously pee'd off. Anyone have any suggestions?

  • Cannot connect to iTunes store on iPad 2

    I am trying to buy and App on an iPad2 i Find teh App put in Apple iD and Password and it come back saying "cannot connect to iTunes. I have access to internet, email and such so I am connected to Internet. Any ideas. Never tried it from this device before.

    Thanks for the suggestions Mario.  Unfortunately everything I've tried so far has failed.  My Apple ID works on all my other devices as well as when I log into my account online and through iTunes on my MacBook Pro, iMac, iPad3, iPhone 4S, iPod.
    This iPad works fine in every other way except that I cannot connect to the iTunes/App store.  I can login to iCloud and I can receive updates from the iPad.  I can access Safari and login to my iTunes account via Safari from the iPad.  From all the research I've done, this is a very widespread problem for many users.
    Here's what I've tried so far:
    1. Reset with home button and sleep/wake button.
    2. Restore via iTunes on my MacBook Pro with OS X 10.8.5 and version 11.1.1 of iTunes
    3. Backup via iTunes.
    4. Reset all settings from the iPad.
    5. Reset network settings from the iPad.
    6. Creating a new Apple ID.
    7. Using a different Apple ID.
    8. Changing the DNS from the iPad for my wireless settings to 8.8.8.8
    9. Using a different wireless network.
    10. Just using cellular from the iPad instead of wireless.
    11. Tried to buy a song from iTunes.
    12. Tried to update an app on the iPad.
    13. Tried downloading an app.
    14. Tried to sign into iTunes to view my purchases from the iPad.
    15. Called Apple Educational Tech Support and was told that I've tried everything and they didn't know how else to help me.
    16. I contacted the iTunes support team and was told that my issue of not being able to sign into iTunes from the iPad isn't handled by that team and that it was considered and iPad hardware issue and that I needed to contact AppleCare support (which I did).
    17. I tried changing the date from "Auto" to one month ahead, one year ahead and back to Auto.
    I pray that you might know of a solution Mario.  Any feedback would be greatly appreciated.  I've been working on this everday for the past 3 weeks.  My iPad is out of warranty so I can't get it repaired/replaced without paying a huge amount.

  • TS1368 Cannot connect to iTunes store, please help

    Can't connect to iTunes store on my new iPad. Please help

    IOS 6 WIFI FIX FOR NOW!!!!!
    The only quick fix for now is to reset your Network
    Setting/General/Reset/Reset Nettwork Settings
    Make sure you copy your password somewhere. I did so on  Notes so that i could copy and paste.
    This will work for a while but the problem keeps coming back in a day or so but at least its a quick fix.
    I have the problem on both my Iphone and Ipad 3 with IOS 6
    The only other permanent fix is to go back to IOS 5 which I had back when I tried IOS 6 bata and had the same problem which I thought Applw would have Fixed.
    Apple better get there act together or Android is going to Kick there *** SOON!

  • Cannot connect to iTunes store on iPad

    I installed iOS6 on my New iPad (wi-fi & cellular) and keep getting a message that I cannot connect to the iTunes Store.  I have tried the "fix" that involves changing the date but this did not work.

    Did you Sign Out and Back in to iTunes...
    There is also this...
    Try a Restore...
    1: Connect the device to your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
    From Here
    Unresponsive iPad
    http://support.apple.com/kb/TS3281

  • HT1689 Cannot connect to itunes store on ipad

    Help!

    Are you sure you have an internet connection?
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Cannot connect to iTunes store on iPad 3

    Hi,  I have been unable to connect to the iTunes store on my iPad 3 to do my updates or to purchase Apps.  I have tried signing in and out of iTunes, resetting the network settings, turning off and on my iPad, giving it time, etc. but I can't get access to the iTunes store. Any suggestions?

    URGENT UPDATE!!!
    I really hope this works for everyone else. It just worked for me.
    I got my mother an iPad mini for Christmas and we've had trouble connecting to iTunes all morning. I got a new iPad and it worked just fine on mine right off the bat, somimwas confused as to why here's didn't work.
    All I did was sign out of her Apple account on her iPad Mini and signed onto mine. I noticed that I was able to connect to the iTunes store perfectly fine at that point. I signed out of my account and then back into hers in the App Store at the bottom of the Featured tab. After that, she was able to connect to the iTunes store just fine.
    So basically, for this potential fix, you need to sign into someone else's Apple account, try out iTunes, sign out, and then sign back into the original Apple account for that device.
    Please let me know if this helps. If it does, SPREAD THE WORD! There are so many others having this issue.

  • TS1368 Cannot Connect to iTunes Store on iPhone 4 since upgrading to IOS 6

    Have read several threads on this - none of the suggestions have worked.  Losing my patience w/ this update - fixing iTunes Match was a nightmare that required me to restore my phone twice.  Typically I use a feature in Slacker or SiriuxXM where you can purchase a song from iTunes via a direct link in one of those apps.  This no longer works, nor does using the "Search" feature in the iTunes Store app.  My settings are correct - though the nonsense of having an iCloud ID and a Store ID no doubt has something to do with this.  Has anyone been able to resolve this using any technique other than manually changing the date and time in settings to 5 years in the future then setting it back (because this has not worked).
    Thank you.

    Refere to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • TS1368 Cannot connect to ITunes Store

    Despite doing all suggested way
    Turn off then turn on
    Rseet network setting and reconnect
    Follow the blogs
    Still the iPad cannot connect to I tune store

    security software also known as Antivirus program
    Peace

  • TS1368 I cannot connect to iTunes store on my iPad

    I cannot connect to the iTunes store on my iPad

    This seems to be the newest fix for this, so give it a try - go to Settings>General>Date and time and change the date to some time in the future. Try to update again. If you get some sort of security message - go back and change the date again to the current date and then try to update again.
    Here is one place that I read this. This one does not mention the security message.
    Roecks-N-Effect
    Re: cannot connect to itunes store on ipad
    Aug 23, 2012 5:59 PM (in response to boltond)
    My iphone wouldn't connect to the itunes store for updates. I tried every solution I could find online, nothing worked. Today I tried changing the date to 2 months ahead (not sure why... something I read I think) and it connected to the itunes store. I switched back to auto date and time and it still connects.

  • Ipod -error message cannot connect to iTunes Store

    Trying to access iTunes Store on ipod but error message says cannot connect to iTunes Store.
    WiFi is working fine. Safari works fine. Please let me know why I can not access iTunes!
    I'm trying to download the Media Remote App on my ipod throught the iTunes Store but I am unable to.

    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
    Can't connect to the iTunes Store

  • I put in the apple ID and it says "cannot connect to iTunes Store"

    My apple ID is all correct, I have the latest update and I have wifi!  Help!

    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
    Can't connect to the iTunes Store
    Or maybe Apple problem
    http://www.apple.com/support/systemstatus/

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