TS1368 "Cannot connect to the iTunes Store. An unknown error has occurred."

"Cannot connect to the iTunes  , & I can't download any thing

I am getting the same in Denton, TX on both my iPad3 and Apple TV.

Similar Messages

  • Hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out.

    hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out. i do have the internet on but it keeps giving me the same problems .. thanks..

    Hi Young Prada,
    If you are having issues connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

  • I Tunes could not connect to the itunes store An unknown error occurred 11556

    I Tunes could not connect to the itunes store An unknown error occurred 11556
    Make sure your network connection is active and try again

    There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Itunes could not connect to the itunes store. an unknown error occurred (11556)

    itunes could not connect to the itunes store. an unknown error occurred (11556)

    Excellent it worked for me.
    First I tunes was unable to update software so I removed then deleted installed program folder location after that properly performed clean installation for itunes64.
    When tried to sign in received this message. Even restart the pc did not help.
    Your help was fruitful.

  • TS1368 I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

    I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

    I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

  • TS1368 Cannot connect to the iTunes store

    All I did was change the time setting to manual and then manually reset to the correct date, time and year (note before resetting date, time and year were all incorrect and way off) now all is fine. I've not reset the time setting to auto over concern the

    You posted in the iPad forum instead of the iPhone forum. I'll request that Apple move your post.
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • When i sign into itunes i cannot connect to the itunes store.  Get error code 0x80092013

    On my home computer, while in itunes, I cannot get into the itunes store. I get error code 0x80092013.   I'm running Windows 7 ultimate if that means anything.  Internet access is connected and running. 

    Hello Pwehrer,
    We've an article that provides troubleshooting steps which can help restore iTunes' connection to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • Cannot sync my iphone to my itunes account on the computer.  I get the message: iTunes could not connect to the iTunes store  An unknown error occured (-3212).  Make sure your network connection is active and try again.

    I cannot sync my iphone to my itunes account on the computer.  I get the following message: " iTunes could not connect to the iTunes store.  An unknown error occured (-3212).  Make sure our network connection is active and try again."  Has anyone else had this problem?

    Did you find a resolution as I'm having same problem?

  • There is a message stating itunes cannot connect to itunes store.An unknown error has occured  (-3212). Make sure network is connected(which it is!) and try again. What can I do. I have been trying for days to purchase music...help! Please:)

    See above. My computer is online but not itune. What can i do???
    There is amsg stating itunes cannot connect to itunes store. An unknown error has occured (-3212) Please make sure the network is connected, which I've been on-line the whole time I;ve been trying to fix it . . Please help..ive been on this project for days. Thanks

    Hello Buck
    If you are having issues with the iTunes store, check out the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • When trying to connect to itunes i receive the following message, "iTunes could not connect to the iTunes store"  An unknown error occured (-3212)

    Help me, when trying to connect to iTunes or the iTunes Store I receive the following message. "iTunes could not connect to the iTunes Store." An unknown error occurred (-3212).

    iTunes has been denied by your firewall. Add iTunes to your firewall allowed list.

  • HT203200 Hi! i keep seeing this message popping up on my itunes, intunes could not connected to the itunes store  an unknown error occurred (-3212) can someone help me please?

    Hi! keep seeing this message on my computer, could not connected to the itunes store unknown error occurred (3212) can someone help please?

    Perhaps try the Errors 3000 through 3999 section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Problem login to Itunes store in window 7, it keep pop up 'itunes could not connect to the itunes store.An unknown error occurred (0x80090318). Make sure your network conenction is active and try again.

    This problem is confusing me and i can't login since the day i bought and i'm using iphone 6.

    Greetings AndrewwChinnn,
    It sounds as though you are unable to connect to the iTunes Store. I have located an article that can help with the specific error you mentioned:
    Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
    Thank you for contributing to Apple Support Communities.
    Best,
    BobbyD

  • When I open itunes, itunes could not connect to the itunes store with unknown error code Ox80090318 although I am connected to internet

    My Windows 8.1 laptop is connected with internet. However, when I open itunes, I got the message:
    itunes could not connect to the itunes store. An unknow error occurred (Ox80090318). Make sure your network connection is active and try again.
    No matter how I try, the message keeps on coming back and itunes will not connect itune store.
    Can someone tell me why please.

    Hello yukgmn,
    To troubleshoot the error 0x80090318 in the iTunes Store, please follow the steps in the article linked to below.
    Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
    Thanks for using the Apple Support Communities!
    Cheers,
    Alex H.

  • Cannot connect to the iTunes store. Get 'Error 11222'. Claims it is being blocked by Windows Firewall when it is allowed through.

    When an external application tries to connect to it through iTunes I get 'Error: 11222'. When I try to connect through the iTunes app it just continuously loads but nothing appears. Diagnostics says that Windows Firewall (Which is being managed by McAfee) is blocking it, even though it is allowed through both firewalls I have. Even when I turn WF off iTunes claims it is being blocked by it. I have done almost everything Apple's support pages have suggested but nothing has worked. I'm using it on an Acer Aspire laptop, and the main PC can use iTunes without trouble so it isn't the ISP. I have uninstalled and reinstalled iTunes twice. Here is a full diagnostics:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Acer Aspire 5738
    iTunes 10.6.3.25
    QuickTime 7.7.2
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0042AD4403249D18
    Current user is an administrator.
    The current local date and time is 2012-08-23 23:19:38.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., ATI Mobility Radeon HD 4570
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.6.3.25 (x64) is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Lease Expires:       Fri Aug 24 21:30:18 2012
    DNS Servers:         192.168.1.254
    Adapter Name:        {43E41B54-39BF-45DB-A846-41062D127AFE}
    Description:            Broadcom NetLink (TM) Gigabit Ethernet
    IP Address:             0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:      Yes
    DHCP Server:        
    Lease Obtained:     Thu Jan 01 00:00:00 1970
    Lease Expires:       Thu Jan 01 00:00:00 1970
    DNS Servers:        
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    iTunes has never successfully accessed the iTunes Store.
    Please help me!

    The 11222 errors can sometimes be produced by LSP trouble. One of the suspects with that is some versions of McAfee Family Protection. For troubleshooting advice, see the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store

  • Cannot connect to the Music Store.  Unknown error (502).

    When I attempt to access the iTunes Music Store I get the following message:
    "iTunes could not connect to the Music Store. An unknown error occurred (502).
    Make sure your network connection is active and try again."
    Well...
    (1) My network connection is active
    (2) I have "tried again"
    (3) I have updated my iTunes software
    (4) I have reinstalled the updated software
    (5) I have run msconfig and tweaked my settings
    (6) I e-mailed Apple support and got a return e-mail that explained the my problem had been fixed
    (7) The problem has not been fixed.
    If anyone has any help it would be greatly appreciated.
    Thanks

    I am having the same problem. I tried re-installing the software. I did find this on the website under support:
    If you upgraded to Windows XP Service Pack 2:
    Windows XP Service Pack 2, by default, enables the Windows Firewall. As with a third-party firewall, you will need to configure Windows Firewall to allow iTunes to access the Music Store. Read this document for more information. If you have further questions about configuring the Windows Firewall, contact Microsoft's Service Pack 2 hotline at (888) SP2-HELP.
    I'm going to call them to see if they have a solution.

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