TS1368 Cannot purchase in a game I'm playing it keeps saying unable to purchase contact iTunes ?
I'm playing a game and need to purchase nobility points. I purchased some. But now when I try to purchase it says. "cannot purchase items contact iTunes ". Why is this it was working fine before ?
You need to do as Requested and Contact iTunes Customer Service...
Use this Link > Apple Support iTunes Store Contact Us
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Every time I go to purchase something from the app, a pop up keeps saying I need to contact iTunes for assistance, I don't know why it's doing this and i cannot save my credit cards information
Click here and request assistance.
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I cant get any gems in clash of clans with my iTunes card i go into the game and click buy but it says unable to purchase and i have added $20 to my account is it because my ipad is jailbroken?Help!!
Possibly, but jailbroken devices aren't supported by Apple or these forums.
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"Had the incorrect password error FOREVER! Just tried setting up the @live email as an "other" email instead of exchange or hotmail .. IT WORKED!!! Have emails in the inbox now and no prompts for passwords! Hope this help others." (Source)
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Hello please I want the solution I have in my iTunes I own $ 112 and you purchase from the game of war gold price of gold and 99.99 discount iTunes money did not come in the gold game of war and that I am two days ago, I did not find the solution please I want the solution quickly
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Ive tried to make a purchase with my other apple id but i keep getting prompted to purchase this app again....i want to continue in the game im working on but i dont want to wait the 30 days until i can use my new prepaid credit card(mastercard)....both ids are linked to my facebook does that help?
Ive tried to make a purchase with my other apple id but i keep getting prompted to purchase this app again....i want to continue in the game im working on but i dont want to wait the 30 days until i can use my new prepaid credit card(mastercard)....both ids are linked to my facebook does that help?
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hello i buy itunes card and i have 12 but i can not buy the jewels of the game hay day when i try show me the message contact itunes for support <<your purchase could not be completed >> what can i do
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!
iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
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I am trying to purchase a"boost" in a game and this is the pop up i get "Please contact iTunes support to complete this transaction
What do I do?You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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HT3702 It's saying I need to contact iTunes when I go to buy more coins for my game apps
Every time I go to buy coins for my game it says I need to contact iTunes support to finish my purchase but I never had this problem before and I called apple and they didn't help
You will need to do what it says, contact iTunes Support. Apple phone support cannot help with iTunes store issues. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
I get a pop-up window on top of the iTunes sign-in box saying "unable to purchase"
Sometimes this box pops up when I choose an app to purchase. I tap the install box and the sign-in to iTunes box opens. At the same time another box pops up on top of the sign-in box that says "UNABLE TO PURCHASE Angry Birds Seasons cannot be purchased at this time. Please try again later." I then have to say "cancel" before I get back to my original sign-in box and proceed with my download. I have Angry Birds installed, have had it for several months. I deleted Angry Birds but that didn't help. I signed out of iTunes store and that didn't help. I did a restart of my iPad and that didn't help and I also did a reset from settings. It is annoying to say the least and I know this is not supposed to be. It's like something is stuck somewhere I between the iPad and iTunes. It doesn't happen on my iPhone or on my computer when I access iTunes, only the iPad.
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
I Want to buy diamonds for my tos game but it come out a message ask me to contact itune support. Can anyone help me with this? What should I do so that I can buy my diamonds?
You can contact iTunes support via this page and ask them why the message is appearing (on these forums we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
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HT1689 Why do I keep getting unable to purchase from iTunes Store try again later ?
Why do I keep getting unable to purchase from iTunes Store try again later ?
Hi Nanas12,
Thanks for visiting Apple Support Communities.
If you continue to see an "unable to purchase" message on the iTunes Store, I recommend the troubleshooting steps in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jeremy -
Hi, every time I attempt to purchase OXS Mountain Lion I get a message that says unable to complete your purchase because "The product distribution file could not be verified. It may be damaged or was not signed." Any idea what I am doing wrong, cheers.
Welcome to Apple Support Communities
Press Shift key on boot and purchase OS X 10.8 -
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The 10.6 Snow Leopard DVD is back in the Apple online store. You can get it for $19.99. You will need to be running 10.6 to access the App Store. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
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