TS1368 Computer won't recognise ipod touch

My computer wouldn't recognise my ipod touch in either itunes or my computer, so i then erased it and reset the factory settings and now it just has the "connect to itunes" logo appear on the screen and it is still unrecognisable by my computer.  How can this problem be fixed?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • My computer won't recognise my touch

    HELP!!!!!! My computer won't recognise my new touch zen... I'm running windows 98SE, did all the updates and still nothing, any suggestions?

    Seanix200,
    Ok, first off, when you plugged it in, did the system find new hardware? Do you get any indication that Windows sees that there is a device plugged into the USB port. If not then you may want to move to another USB port or try another system to make sure that this is not a problem with the Zen Touch itself.
    If it does say it found new hardware, go into Device Manager and find the listing for the Zen Touch...it may be an unknown USB device. If it has an exclamation next to it, then you will want to double click on it and choose to reinstall the driver. This will give you another shot at the install.
    Jeremy

  • Itunes won't recognise Ipod touch 5G

    So this is for my friend who has a 5G, but her Itunes won't recognise the ipod touch 5G, but windows can recognise it, Itunes says to reset the Ipod touch, and she has done this before, and now again it won't recognise it, so she has to reset it, and this is quite annoying her, as resetting takes a long time. my friend had a 4G before, and had no problems with this, she sold the 4G to get the 5G. She has a window 7 laptop. I've tried several ways but it hasn't solved it.
    What can we do to solve it ?

    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows
    You need iTunes 11.1 or later on the computer.
    Does the iPod charge?

  • Computer won't recognize ipod touch

    When I attempt to connect my ipod touch 4th generation to my computer , the computer won't recognize the device.

    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • Itunes won't recognise ipod touch

    When I try to connect ipod touch get error message that cannot be used as requires itunes version 10.5 or later. Tried to download latest as suggested but no change.  I have itunes on windows xp machine and no problem connecting to nano, classic or shuffle. Help!

    The Nano, classsic and shuffle use differnt drivers than the iPod touch.
    What version of iTunes is stalled on the computer?  In iTune go to Help and then About iTunes.
    Then try:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • Computer won't recognise ipod.

    Or rather, ipod shows up in 'My Computer' as a drive, but not specifically as an ipod. I can charge it through my pc, but that's all I can do. It used to show up once in a while, allowing me to add new songs etc but not anymore.
    I seem to have tried ALL the suggestions on the forum as well as the knowledgebase articles. Yes, even the famous 'Five R's' (thank you Apple!). It is probably the most common complaint on the itunes forums - does anybody have any fresh suggestions? Or does anybody know whether Apple will ever provide a proper, genuine solution for this problem?
    Ta
    pc   Windows XP   fed up

    I also have recently experienced this problem. None
    of the forums help at all, nor do the support pages.
    If apple has a solution for this then why cant they
    tell us. The five R's only accomplished wasting my
    time as did downloading newer updaters. Seriously if
    anyone has an answer to this epidemic problem,
    HELP.... please?
    Well if you've really tried all the things on the discussions and support pages this is your opportunity to do everyone a favour by investigating and solving the problem yourself and posting the results when you've succeeded. You may think this is a smartass answer, but believe me, this is the way progress is made. I'd help you if I could, but you've already done everything I would have suggested so it's up to you now. Of course you could send your iPod to me (or someone else) and let me investigate it - but as I've admitted that I know no more than you do I'm no more likely to fix it than you are.

  • Itunes won't  recognise ipod touch after reset

    gf wanted her itouch on my mac so i brought in all her songs divided our music with smart playlists then wiped her itouch so i could sync it with my itunes. After the reset I plug it in and it isn't recognised, anyone help with this? tried all basic troubleshooting options. Thanks

    re-installed itunes worked

  • Hy won't my ipod touch 5G connect to my computer or itunes? I've tried new USB cables, different USB ports and uninstalling itunes and reinstalling.

    Why won't my ipod touch 5G connect to my computer or itunes? I've tried new USB cables, different USB ports and uninstalling itunes and reinstalling.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I have created an iTunes account on my current computer for my daughters ipod touch and tried connecting my ipod nano and it won't sync and says that it is associated with another iTunes library so how do I merge the two libraries?

    I have created an iTunes account on my current computer for my daughters ipod touch and tried connecting my ipod nano and it won't sync and says that it is associated with another iTunes library so how do I merge the two libraries?

    You do not merge libraries.
    iDevices sync to one and only one computer.
    If you want a single library, you manually move the content from one library to another... all content will still be associated with the Apple ID it was acquired with.

  • Why won't my ipod touch sync? It is all up to date and everything, and i know it is connected because when i plug it into my computer it charges, but it doesn't even show that it is connected so i can't sync all my new songs:(

    Why won't my ipod touch sync? It is all up to date and everything, and i know it is connected because when i plug it into my computer it charges, but it doesn't even show that it is connected so i can't sync all my new songs:(

    http://support.apple.com/kb/TS1538
    http://support.apple.com/kb/TS1591

  • My computer won't recognise my ipod shuffle

    my computer won't recognise my ipod shuffle

    So I recently had this same problem.  My Shuffle 2nd gen would not be recognized by my iTunes.  It had been a few years since i used it and at one point may have been connected to iTunes on a PC.  After several tries at troubleshooting, I realized that maybe the device is corrupted.  Since my iMac would not recognize the Shuffle, I connected to a PC and it appeared as a disk.  I reformatted the Shuffle in FAT32, plugged it back into my iMac and iTunes recognized it just fine but as a new device.  So if you have access to a PC, reformat it there and then try your Mac iTunes again. 

  • Windows PC not recognising iPod Touch / ipad

    Recently I've run into this intermittent problem.
    Sometimes when I connect my iPod or iPad to my PC Windows simply fails to recognise that my devices are connected. To the point where the iPod won't charge because the connection is not there.
    There a bunch of things I thought it might be. Faulty cable, bad drivers, windows, bad connector on both devices. The thing is its quite random and a simple reboot solves the problem every time.
    In any case I have reinstalled windows with no effect, so I am wondering if its an issue with the Apple drivers that come with the latest iTunes as it is a fairly recent issue.
    Anyone else had an issue like that?

    I CAN'T GET COMPUTER TO RECOGNISE IPOD TOUCH THIRD GEN.TRIED ALL FIXES, DRIVERS,
    REINSTALL ITUNES,WHEN I FIRST INSTALLED IPOD, COMPUTER RECOGNISED IT

  • Maverick doesn't recognise iPod touch 4th generation on iTunes

    my macbook pro late 2011 doesn't recognise iPod touch 4th gen 6.1.5 on iTunes. I read another thread how to sync via WiFi or ethernet but i don't understand. I just want to sync my music.not apps.

    1.Does iTunes give you a message to Erase and Sync, are you trying to put Music from your iPod into iTunes?
    2. if the iPod Touch is just not showing up, Go to the Black Apple in the top left hand corner, Select About this Mac, then Click on More Info, the Click on System Report, Under Hardware go to USB is the iPod showing up there in the USB device Tree?
    If yes to 1., this is not possible, download Third Party Application and Procede from there
    If the device is not showing up in 2. , are there any other items connected to the Computer via USB, if yes, you have a bad cable or bad pin on the ipod touch, if not connect something else to the USB and see if it shows up in 2.
    If you do not have any other things connected to the computer via USB and can not connect anything else to a USB try Removing everything from the ports of the computer, Quit any applications, then Shut Down the Computer
    When the Computer is shut down
    Reset SMC  Hold "Control+Option+Shift ( on the left hand side of the computer) and the Power Key all at the same time,for about 10 seconds, if you do this correctly then the computer will NOT Turn On
    Then Locate Command+Option+P+R (the last two are letter keys), You will need to press and hold these buttons after Powering on the Computer and hearing the Startup Chime, if you do this correctly the Computer will go Black, White, and the make the Chime again
    If this does not solve the Issue and the Device is still not showing up in 2. then you have a hardware problem on the computer and need to get your USB ports replaced

  • I no longer have access to the computer to which my iPod touch is synced.  Can I de-sync it without accessing said computer and set up a sync with my new computer without losing all my purchases?

    I no longer have access to the computer to which my iPod touch is synced.  Can I de-sync it without accessing said computer and set up a sync with my new computer without losing all my purchases?

    You can transfer Itunes purchases by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    You can transfer other stuff with the info provided in this previous discussion:
    Best iPod to PC
    You can also redownload apps at no additional cost:
    How to redownload purchased apps from the App Store
    Once you get the stuff in the iTunes library of you new computer let iTunes erase your iPod and replace its contents with what is now in your iTunes library.

  • Computer won't recognise any devices

    Hi All :ever since I installed macafee my computer won't recognise any of my apple devices
    Can someone hel please.

    Disabe Macafee.That happens sometimes with antivirus/firewall.
    Try going to MacaFee's support site. They may tell you ohow to configure it to allow iTunes to see the iPod

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