TS1368 Extremely frustrated with error message when trying to download apps and updates. HELP please!
I have been trying to download a couple of apps and keep getting the message "cannot connect to iTunes." This is nonsense because I can access both the app store and iTunes directly. I've downloaded other items today with no problem. Now all of a sudden I'm getting this error whenever I try to download an app or update an existing one. And it doesn't help that that it practically takes an act of congress to access a human being to ask a simple question. I would very much appreciate any help I can get in resolving this issue. I have already tried rebooting my iPad and my software is up to date. Haven't tried it with my iPhone yet. Thanks.
You can't use Safari to download iPad apps. Only use iTunes/App Store.
Cheers, Tom
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http://support.apple.com/kb/TS3694
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I have gone and deleted her backups that were still sitting on there.
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I would suggest you to run the fix it tool from the link mentioned below and then check if you can install the softwares.
http://support.microsoft.com/mats/Program_Install_and_Uninstall (applicable only for 64 bit operating system)
Also follow these steps before you proceed with the installation of ITunes.
Download and install:
Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update
http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072 -9112bab119c2&displaylang=en#filelist
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Uninstall all iTunes software from Program and features.
a) Click Start button, click Control Panel, click Programs, and then click Programs and Features.
b) Select the program, and then click Uninstall.
c) Uninstall or change a program
http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program
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For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
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iTunes
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HT1925: Removing and Reinstalling iTunes for Windows XP
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Go to Settings>General>Usage>Storage. Let all of the apps load in the window. You can see how much storage you have used and how much you have left. You will need about twice the size of the download of free storage in order to be able to download the movie. Also, the iOS will not let you use every bit of available storage on the device.
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http://support.apple.com/kb/HT1848
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