TS1368 For the last three days I have had trouble connecting to the iTunes Store. The blue icon pops up and it is impossible to download newsstand or indeed any purchased apps. When signing in, the same icon pops up so it is impossible to do anything.
Why is connection to iTunes stores so temperamental? For the past 3 days I have been unable to download my newspaper subscription or use my iTunes account as the blue icon pops up and says there is no access and one just has to press OK. I took the iPad to an Apple Service
Shop and the assistant deleted my newsstand and reinstalled it which helped until the next day when exactly the same thing happened. I tried to do the same and eventually got back into the store after several hours trying. The same has happened today and it is getting tedious. I have used the iPad without trouble for three months but now this happens every day. The wireless connection is fine but if I close the device and come back later iTunes is unavailable. What is the problem? Boone of the solutions in troubleshooting apply or work.
Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck.
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wutwut123 wrote:
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Hello Liz,
It sounds like you are not able to receive emails on your iPad. I recommend the following resources for an issue like this:
Setting up and troubleshooting Mail
https://www.apple.com/support/ipad/assistant/mail/
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thank you for using Apple Support Communities.
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Sheila M. -
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Settings > General > Reset > Reset Network Settings.
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Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
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*Update*
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I regularly use "Songpop" on my phone late at night via my wifi connection.
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Hopefully someone at Apple can respond .... -
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If I was you I would go to my bank make sure they are not doing anything like that. If they say it's all fine then i would phone up apple them self or go into my local apple store, as they should be able to look at what there servers are saying why it's not working. -
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Thoughts?
Thanks....
MikeSee these previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities
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