TS1368 getting the error 0x80092013 when trying to connect to the store to buy music

getting the error 0x80092013 when trying to connect to the store to buy music

I can't dial:  (Get 'call denied' message)
[email protected]
[email protected]
[email protected]
Is there a way to know this is being addressed?  How would one start a support case on this subscription service?
Although I subscribe for service for my SX20's and Bridge, my jabber video account is a free account.
Update: At 1pm CT I am able to dial and connect.

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    http://support.apple.com/kb/TS4123
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    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
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    Sheila M.

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