TS1368 Have followed all instructions - but still cannot connect to itunes
I dont know what to do - I have done everything in all of the instructions on how to connect to itunes....but to no avail. This is arecent problem. It just started happening to me - on my Mac Pro.
I have spoken to Comcast, I have rest my Network, I have deleted files, I have updated to the latest version, reset my password, and several other things. I am not sure why Apple doesnt want me to connect.
Seems like I am asked to update itunes every week but they cannot figure out how to connect me to the itunes store. Sigh.
I support Apple - but I am happy to start to buy music on Amazon.com if Apple cannot figure this one out. Seems like miloipns of others have this same problem and nothing happens.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
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we have a disabled ipod, we have followed directions but will not connect to itunes what else can we do
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
"The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
I have followed all suggestions but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
to update it now. Any help would be appreciated. rgWhen I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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I have followed all of the suggestions to troubleshoot the inability to connect to the WiFi in my home. We have 3 other Apple devices that connect automatically. What do I do next?
in Settings>WiFi - you've got it turned on right ?
Do you see your network in the list "Choose a Network" ? -
I followed all instructions..still cannot e-mail photos
I followed all of the directions, videos, etc. and still cannot e-mail a photo from Lightroom4. Do I have a defective program.? Several of the buttons do not relate to the instructions...Please help. B. Silinski
This is from LR4 Help. http://help.adobe.com/en_US/lightroom/using/WS2bacbdf8d487e582725869a713414c552c0-8000.htm l.
There is a video tutorial here. http://tv.adobe.com/watch/learn-lightroom-4/emailing-photographs-from-photoshop-lightroom/
I have a feeling the other links are for previous versions of Lightroom, and not applicable to LR4. -
I have done all required but still cannot get pictures in my TABS
I have adjusted the cache, ticked all the boxes and set up the tabs as described but still I see no pictures in the TABS?
Any thoughts, Please?See:
*https://support.mozilla.org/kb/thumbnails-on-new-tab-page-are-missing
The thumbnails on the about:newtab page are generated from the cache, so if the page is not in the cache or otherwise can't be rendered as a PNG image then you will get an empty box.
*Do not use Clear Recent History to clear data like the cache and the history when you close Firefox
If there is no history then you get an about:newtab page with empty boxes. -
my iphone is frozen....I've tried all the intructions and it's still not charging/restoring and stuck on an apple screen save! Had to put sim in old nokia phone. What should my next step be?
http://support.apple.com/kb/HT5014
this tells you how to process the authorised unlock via the carrier
the Tesco sim is an genuine iPhone micro sim from Tesco not a cut down?? -
I followed ALL instructions! Still cannot activate Java ???????? (I am not newbie)
2 months ago I saw all the news of JAVA security issues. I disabled it - now I need it. I have downloaded the jre 7 from Oracle. Their verify tool says unable to verify java on my system. I have been through numerous firefox suggestions - still nothing. It doesn't even show up in my add-ons or plug-ins. What am I missing?? I am pretty computer literate - not a newbie - but not a tech either. Anyone??
Do you recall how you disabled it? There is a tab in the Java control panel which prevents it from appearing in any of your browsers. If you switched it off there, you probably need to go back into the control panel and turn it back on there first.
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please help my iphone 4s is disabled and i cant connect to itunes
Hi, icaruss96.
Thank you for visiting Apple Support Communities.
Thank you for visiting Apple Support Communities.
If your iOS device is disabled, here is an article that I would recommend going through.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
http://support.apple.com/kb/ht1212
Cheers,
Jason H. -
I use an Macbook from 2006 with OS X 10.7.5
MyDay starts up every time I switch on. I don't use it, so want to remove it from the list of programs which start automatically. I have followed all instructions for doing this, and have of course unlocked and relocked the relevant page in Systems Preferences, but the instruction never 'sticks', and MyDay still starts every time. Anyone know what to do?Check StartupItems...
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
/Library/StartupItems
Click Go. If you see any reference to MyDay, delete it. That does not delete the app Just keeps it from launching when you startup your Mac.
Just to be sure, you checked System Preferences > Users & Groups > Login Items ??
Unlocking or locking the padlock icon only prevents other users from changing your preferences. -
I am getting runtime error R6034 when trying to open iTunes I have followed all instructions for reinstalling iTunes but it still occurs can any help please?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99537) -
Hi all, I have upgraded to 10.6.8 Snow leopard on my Mac Pro but still cannot connect to App store. I want to connect to upgrade to Mountain Lion but ony get the message "you are not connected to App store" or "Check your internet connections, error -52". My internet is working OK for everything else.Any advice?
Then I will have to assume a faulty installation.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Mac OS X 10.6.8 Update Combo v1.1. -
I have successfully deauthorised my old computer but a unable to authorise my new machine. I have followed the instructions but there is no option on the store menu to 'Authorise this computer'. Please help!
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
I am unable to sync my contacts from outlook in xp to my ipad 3 have followed all instructions without success. Can any one help
Sync the photos back to the iPad using iTunes. You have to place the photos into a folder from which you sync photos. All photos that you want to sync to the device must be included in the main photos folder and selected to sync each time that you sync.
Connect the iPad to the PC and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Photos Tab on the right.
Click on the Sync Photos From heading in order to select it.
Select the photos folder that you want to sync from.
Select all of the albums or photos within the folder that you want to sync.
Click on Apply in the lower right corner of iTunes
You can read more here.
http://support.apple.com/kb/HT4236 -
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