TS1368 Help, unable to connect to iTunes Store and getting Error (-3212)
fr
Alternately, the following troubleshooting document is also worth a try:
iTunes 7 for Windows: iTunes has detected an audio configuration problem
Similar Messages
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Can you help me here please.I've installed itunes ,my computer's OS is windows 7, but I cannot connect to itunes stores and an error 0x80090318 pops up. Dont know what to do! i did unistalling many times and reinstalling again but the same thing happens.
try this:
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
HT1925: Removing and Reinstalling iTunes for Windows XP
http://support.apple.com/kb/HT1925
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
good luck -
TS1368 Help! Cannot connect to iTunes store
Please help!
Every time I try to download an app or music onto my iPad I get cannot connect to iTunes store!
It has only just started to happen and my iPhone is working fine, any ideas!?
ThanksThere are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
TS1368 itunes could not connect to itunes store . an unknown error occurred (11556)
Can any bady help i have problem with iTunes could not connect to iTunes Store.and unknown error occurred(11556)
There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I have previously downloaded a few apps, including an iBook, however now when I try, it comes up with error message, unable to connect to iTunes store...how can I start downloading again...
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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TS1368 unable to connect to itunes store to add match
have updated software and unable to connect thru itunes store to add match etc....
suggestions?Not sure what version of Norton you have but here is a link to the support site explaining how to properly configure your firewall settings for specific programs. This is for Norton 2007, they should have links to other versions as well.
http://service1.symantec.com/Support/nip.nsf/docid/2007021401365136?Open&src=hot &docid=2007051003541236&nsf=nip.nsf&view=docid&seg=hho&lg=en&ct=us
Enjoy! -
Unable to Connect to iTunes Store for Apple TV Purchases
For the past 2 days I have been unable to make purchases from the iTunes store with Apple TV. I get the message "Unable to connect to iTunes Store. Temporarily unavailable. Try again later." Despite this message, I have a valid internet connection and I can still connect to the iTunes store to preview movies and TV shows content with my Apple TV. I just cannot make any purchases. My Apple TV software is currently up to date and I have valid credit in my iTunes account.
Apple support have suggested that I contact their support community to see if anyone can help me resolve this problem.Also having issue, it is ridiculous. Kinda defeats the purpose of having TV if you can't stream any content from iTunes since the change to no hard drive. Come on Apple, I think your better than this.
I have read on a couple forums that they suspect Family Share as the issue, does everyone have Family Share on? I for one do. -
I am unable to connect to itunes store due to an 11222 error. What can be done to fix this problem immediately so can begin enjoying the products available to me.
Another thread with the same issue might help
https://discussions.apple.com/thread/4712857?tstart=0 -
TS1702 Why does my ipod say it's unable to connect to itunes store?
My ipod keeps telling me it's unable to connect to itunes store, whenever I try to purchase from in-app game.
If your iPad connects to other networks without problem you may have a problem with your router.
Your router may not have given your iPad a valid IP address. When you have this problem go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
There may be a problem with the DHCP daemon in your router which prevented the timely return of an IP address. Turning WiFi off/on on your iPad gives it another chance which might succeed. Restarting your router by removing power to it for 30 seconds might clear up this problem. However, it might be necessary to check for a firmware update for your router at the router manufacturer support web page.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc. -
Help! Cannot connect to iTunes Store. Only thing shows up is white screen and iTunes Store words appear.
Hi Davin12,
Here is an article with some troubleshooting ideas for when you are not able to connect to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care,
- Ari -
When I try to download/install an app on my two day old iPod touch a message pops up saying cant connect to iTunes store and it won't download the app. Please help!!!
Try:
Can't connect to the iTunes Store -
Unable to connect to app store and iTunes store
so i was just casually browsinh the app store and downloading free apps when the app store suddenly stopped working
it could not search but it shows the top rated apps
and after a few minutes a message pops up saying "unable to connect to app store"
i tried to use iTunes and it also did not work and showed a similar message "unable to connect to iTunes store"
p.s. i will not updateEverthing works now after 20 minutes
iTunes store was probably down even though it indicates green for up -
"Unable to connect to iTunes Store" 90% of the time
I have a 3rd Gen iPad with wifi only that I bought about 40 days ago. Initially I had no problem downloading and updating apps but in the past few weeks I get "unable to connect to iTunes Store" over 90% of the time. I always verfity the Internet connection is good and I've tried on my home wifi, my cellphone's mobile hotspot, and several hotel wifi connections. The other day I went into settings and noticed the Security code for my Credit Card was blank so I filled it in and clicked "done". Unable to connect so I checked back and the code was still blank. I deleted and redid my CC info and messed with some other settings and iTunes finally let me update some apps. Now I'm back home and it's giving me the error message again. I'm wondering if this is a known issue or if there's a fix for it.
Usually it's because you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
Receive the message "unable to connect to itunes store" when trying to install updates for my apps
trying to install updates available for a number of app on my phon and keep getting the same message "unable to connect to itunes store"............
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls
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