TS1368 I am having trouble connecting to itunes on PC and ipad with "The item you've requested is unavailable in the UK store" coming up when I try and connect to iTunes.
Is anyone else having problems? I keep getting "The item you've requested is not currently available in the UK store." This happens on my PC and my iPad
There are lots of comments about his over in this thread https://discussions.apple.com/thread/5271084?tstart=0
Similar Messages
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My mac cannot connect with iTunes the message that appears is "the item you've requested is not urgently available in the u.k store" although I am already connected to my u.k account
well if it helps any, it's just not in the UK. We here across the pond are having the same error message. I'm so attempted to take this iPad back to the store. This is CRAAAAAAAZZZY
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Hi All,
Whenever i try to open the App Store/iTunes store on the iphone, i get the error "the item you've requested is not currently available in the indian store".
This happens whenever there is link for an App that i want to download and it happens for each and every app which is easily available on iTunes from PC. I dnt know what the problem is because of my friends who has an iPhone is able to access it, so its even more weird.The only difference is that she has an legally unlocked iPhone and i have the "other one". Please help...because it is very frustrating to everytime go on to the PC to download an App.Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I've been running iTunes on WinXP for years with few problems. I have all my iTunes files on an external USB drive. I just bought a new PC running Win7, 64-bit.
I connected the external USB drive to the new PC and installed 64-bit iTunes on it. When iTunes started up, I pointed it at the iTunes directory in the external drive, using Edit > Preferences > Advanced > iTunes Media Folder Location. It showed a progress bar that it was updating the iTunes Library. I signed in and authorized the new machine. I have one spare authorization.
Then iTunes put up a message "The item you've requested is not currently available in the Hong Kong Store." I had not requested anything from the HK store at that point, and I have never used any store other than the HK one.
When I click OK, the iTunes Store page remains blank, apart from saying "iTunes Store" in the middle of the page.
I went to "View My Account" and pressed the Reset button to "Reset all warnings for buying and downloading items", but that doesn’t fix this particular warning. I also tried Edit > Preferences > Advanced > Reset Warnings and Rest Cache.
But still, every time I click the “App Store” button in the iTunes Store window, the message appears. If I click the Books, Podcasts or iTunesU buttons, these display normally. So I’m stuck with being unable to purchase apps, other than through my iPad and iPhone.
If I move the external drive back to the XP machine, the same thing happens. If I go to another PC - a notebook running Vista - everything is normal.
Any idea how I can clear that message?
Thanks for any help you can offer.Further info on my question above.
I have tried re-validating my credit card, which apparently fixed it for some.
I have also tried uninstalling, re-downloading and installing again.
Neither of these steps fixed the problem. -
After updating my iTunes to the newest I cannot access iTunes store.
When I pess the button "iTunes Store" I get the message: "Your request could not be completed. The item you've requested is not currently available in the U.S. store." Does anybody know what's going on???I have this issue too. I sent an email and got a link to visit the community and find my answer here. I'm NOT happy with the email I got. I've been able to see my appleid and then click on Music or Movies but I cannot go to the home screen of the Store. This is obviously something they will have to do an update for. We aren't the only ones with this same issue. I've seen more than one question/subject about this same thing.
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For no discernible reason when I opened iTunes and selected the iTunes Store, this message appeared:
The item you've requested is not currently available in the U.S. store.
rebooted computer. Flushed iTunes cache. I see lots of references to this in older posts (2012 and earlier) but nothing recent.There are several posts about this in the last 15 minutes
Look around.
Be patient, itunes will correct their issue. -
The message. This Connection is Untrusted' keeps coming up when I try to connect to a web site.
Make sure the date and time is set correctly.
Open System Preferences > Date & Time then select the Date & Time tab.
Select: Set date and time automatically
Then select t he Time Zone tab.
Select: Set time zone automatically using current location
Quit and relaunch Safari to test. -
Can anyone help me out? This happens when i try and submit an epub file, i haven't had this before. "iTunes producer error 3000 character content of element "file_name" invalid."
This is the full messageYou really need to put your codes between the
[\code] tags
see http://forum.java.sun.com/features.jsp#Formatting
for more infoCode tags might make it look a little better, but there's still too darn much code. We're volunteers, after all. It'd be a lot of work to review all of this stuff. Can you demonstrate your problem with something smaller? Learn out how to do a combo box with just a page or two and then appy that to your big problem. That's how I'd do it. - MOD -
Is there a reason why it is doing this, and is is there anything I can do to make purchases?
This was sometime far more widespread than what renstarr suggests. It was happening across the entire US and other countries as well. I've seen no 'official' explanation anywhere, but it had nothing to do with terms of service. At one point both the desktop and iPhone iTunes Stores were not working at all and not showing any content. Everything seems to be working now and at one point Twitter was alive with reports of 'outage' for #iTunes everywhere. I guess we'll just have to see what gets reported in the next day or so. - Cheers
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TS1368 "The item you've requested is not currently available in the U.S. Store"
is the message I get when trying to connect to the itunes store today. anyone else having this issue? and what's up?
i just posted this...i'm having this error too. Don't know...i was having problems with some of my apps on my iPad 4 not working so i went to my computer to log into the store and i'm getting the error message, "the item that you requested is not currently available in the US store". Is this what you are getting? I'm getting this in my attempt to just OPEN the iTunes store. I'm not even downloading anything.
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This is occuring for both old and recent downloads.
Hello jwight,
It sounds like you are unable to download your purchased content, but you can find it without issue in the iTunes Store. I recommend signing out of your iTunes account with the following article:
iTunes 11 for Mac: Manage your iTunes Store account
http://support.apple.com/kb/PH12299
Then restart your computer, sign back in and try to download the purchase again.
If the issue persists, I would report an issue to the iTunes Support team with the following article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
All the best,
Sterling -
My itunes store software isn't working correctly. Help.
Sorry. You're still not making sense.
I am able sign in there but not able to access iTunes at all.
Sign in where?
I need to access Homepage of iTunes . But whenever i click to any of the option at iTunes I get the above message .
Click what "option"? -
no comment
When I open the store in general (from my PC - Windows Vista), I get a message saying "Your request could not be completed. The item you've requested is not currently available in the Canadian Store."
On my iPad, Apps opens, but I can't browse new apps listings, but not their details.
Help? -
My iphone 3gs will no longer let me try passcodes and it only says "Iphone is disabled connect to itunes" well, when I connect it to my laptop, itunes says "could not connect to phone because it is locked with a passcode. you must enter your passcode on the iPhone before it can be used with iTunes" Please help!!! I have tried resetting it and all the tricks I know. Nothing works. Thanks
You will have to restore it from Recovery Mode: http://support.apple.com/kb/HT1808
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every time i click on itunes store or library or anything i choose to click on it says item not avilable the item you requested is currently not avilable in the u.s store but i did not request anything but to open itunesstore or check my library out im so frustrated
Similar experience here but finally succeeded! Here's the summary
Decided to (finally) update MacBook from SL 10.6.8 to Lion (it can't run ML or Mavericks) so this week purchased from UK Apple store. Received redemption code from Apple via email after couple of days and successfully redeemed this in Apps Store.
Under Purchases in Apps Store clicked on "download" and nothing happened! Clicking on the app name "OS X Lion" gave the message "The item you've requested is not currently available in the UK Store". Contacted support but got no useful help there.....
Following day went back to Apps Store and tried again clicking Download - still nothing (apparently - see below) so started thinking upgrade unlikely and £14 wasted.
A little later noticed new icon in Dock and investigating it said downloading Lion - checked Activity Monitor and indeed my internet connection was being hammered. At a little over 4Gb got an error message saying download could not complete (needless to say not happy) and download icon disappeared!!
So with nothing to lose reclicked Download in Apps Store and again no obvious activity and this time no new download icon in Dock - decided to check Activity Monitor again (just in case) and again high level of download activity! Maybe, just maybe, I thought and after about 90 minutes the Lion install screen appeared!
Have now backed up the Installer and successfully installed 10.7.4
I can't offer any explanation why it finally worked - Apps Store still shows "Download" not "Installed" as I would expect and the item is "..still not available.."!
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