TS1368 I brought a iTunes card and it's telling me to contact support

I brought a iTunes card and it's telling me to contact support

wherever you bought it from probably didn't check it out correctly and the code was flagged
contact itunes support by going to http://expresslane.apple.com/

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I brought a iTunes card and the the code on the back is not there it has faded away can u please help me with this problem

i brought a iTunes card and the the code on the back is not there it has faded away can u please help me with this problem

Hi Daniel ...
Try here > iTunes Store: Invalid, inactive, or illegible codes

TS1702 Want to buy some donuts on the Simpsons tapped out game and it is telling me to contact support. I have updated my info and credit card. Help

Want to buy some donuts on the Simpsons tapped out game and it is telling me to contact support. I have updated my info and credit card. Help

Contact the app's support, at a guess. Have you?

TS1292 Hi just brought a iTunes card and it won't activate

Just brought an iTunes card n it won't activate

Are you able to take it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (we are fellow users here on these forums) - you will probably need to give them images of the front and back of the card, and possibly its receipt : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I'm trying to send an itunes gift but it keeps telling me to contact support to complete purchase?

I have tried a Visa debit card and a Mastercard, both are perfectly good but it just keeps telling me to contact support tocomplete purchase. Any idea what I need to do, I have looked at the support site but can't find any information. Thanks

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I can't delete my credit card info I tried to add a gift card first and after it would'nt take it I brought a ITune card and added it now I ca't buy anything because if the gift card info want delete

I can' t delete my account info under there credit card I put a gift card and it wouldn't take so but now it stuck and it saying problems with credit card info

I have no clue what you're talking about. Perhaps you can rephrase with correct spelling and real sentences that include initial caps and periods and other grammatical niceties.

I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?

I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?

I can't seem to find an app that costs my available balance. iTunes said I need to spend it ALL before I can change stores. This means I cannot totally change stores.... Hopeless.

I just bought a iTunes card and its not accepting it. It already sent it to the support team and they said they were going to get back to my within 24 hours and i am trying to buy a program in the app store for work. How can I expedite this process?

I just bought a iTunes card and its not accepting it. It already sent it to the support team and they said they were going to get back to my within 24 hours and i am trying to buy a program in the app store for work. How can I expedite this process?

Has it been 24 hours?
I take it this was a gift card. iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292 - gift cards
I don't know if this provides an alternative means: https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column
If you are really desperate you could buy the app yourself, then request reimbursement.

've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

Had prepaid visa on my account and now want to use Itunes card and will not work how do you delete visa card from my account

please help how do you delete visa from my account? I put in Itunes card and it shows my 15.00 credit but cannot download tunes. What do I need to do? I think visa card is issue

I own the movies and I want them to stay in my iTunes library basically forever.
But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
iTunes prefs > Store > Show iTunes in the Cloud purchases.
This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
Also see this , -> Download past purchases
and techncially, you don't "own" the movie, You simply have a license to use it.
Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
Actually, no it does not tell you that.
FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
Suggestions here -> http://www.apple.com/feedback/

TS1292 I have recently received an iTunes card and after scraping away the panel to get my code the first part of the code is unreadable how do I go about getting a code for the card

Hi there I have recently been given an iTunes card as a present.i went to use it today to put credit on my account and after scraping away the panel found that I couldn't read part of the code that was on the card how do I go about getting the card activated?

If the page that you postted from doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I bought a $50.00 dollar Itune card and redeemed my card on Itunes and I went to the apple store to get some music and I was asked for my credit card info and was charged not only on my credit card but on the itunes card as well $ 8.65

can anyone please tell me how the **** am I suppose to take care an issue on line or my cell phone if no one at the apple store or what ever if all u do is keep getting a machine, my issue is that i bought $50.00 dollar itunes card and then i went to the apple store to redeem my card at witch time i had $50.00 on my account. so i go to itunes to download some music on itunes so i buy the album Blackstreet/ another level For $ 8.65 and was asked for my credit card infor and was charged the same amount of $ 8.65 toi my card.how can I go about getting that money back on my card?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT201304 I am trying to use an iTunes card and I keep getting an error and the numbers 5301. Any idea what can be wrong?

I am trying to use an iTunes card and I keep getting an error and the numbers 5301. Any idea what can be wrong?

AIrPlay to Apple TV before you attempt Mirroring
AirPlay Mirroring
http://support.apple.com/kb/HT5209
Trouble shooting AirPlay
http://support.apple.com/kb/TS4215

HT2534 I was charged for songs on my credit card but I had an iTunes card and they deducted from that too so I was double charged . How do I get my money back from iTunes

I was charged for some songs that I purchased but I had an iTunes card and they deducted that too how do I get my money back from itunes

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Hi, I loaded an iTunes card and bought an audiobook a few weeks back! I was unable to download it because my wifi was down, my wifi has just been fixed but now my audiobook purchase is not available but the cash has been taken? Any ideas how to solve this

Hi, I loaded an iTunes card and bought an audiobook a few weeks back! I was unable to download it because my wifi was down, my wifi has just been fixed but now my audiobook purchase is not available but the cash has been taken? Any ideas how to solve this

When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

TS1368 I brought a iTunes card and it's telling me to contact support

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