TS1368 I can't log on to itunes store. It keeps telling me that password and Id are invalid
I've changed my password three times and it still won't let me in.,, Is the Apple ID and Itunes ID the same? What happens to the music I have stored there if I have to create another account?
Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If that doesn't help, try making a new admin user to get in...
Reset OS X Password Without an OS X CD...
http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
Admin Hack...
http://www.hackmac.org/?q=node/4
Starts up like the first time you buy a new Mac, but after filling in all that info again, you should have access to the computer and the other Users & files will still be there... give the new User a different name than an existing one.
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I just received a replacement iphone (4s with ios7) but whenever I try to log into my itunes store, after I enter my password, it acts as if I never logged in. If I enter an incorrect password it tells me so, but no error message at all when I enter the correct password - nothing happens. My itunes is up to date.
Have you tried going to Settings>iTunes and App Stores (or just Store) and signing out and then signing in again?
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Good day Goose253501,
It sounds as though your iPhone is having some difficulty accessing the App Store servers when attempting to sign in. I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L -
I Can't log in to itune store.
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I found the answer on the Internet to check time zone. The time zone was not set to automatically. By fixing the setting problem got resolved.
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If you are using a Windows based computer, try disabling anti virus software and turn off the Firewall.
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You might want to consider purchasing a new printer - preferably a network printer since you have multiple computers. We do have printers that are currently on sale online. You can check it out here: http://bit.ly/KQBDe0
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Can't log into the itunes store
When I enter my Apple-ID to log into the itunes store from my itunes player the button log in doesn't work. Does anybody know what I can do? Thx
Same, 2 different mac books and a windows box, all same issue. Times out, says check my network connection. was fine 4 or 5 hours ago.
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I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
I can't connect to the iTunes store with my Apple TV. I can see what movies are on offer but when trying to access my account i am advised "Can't connect to server" (times out).
I have the same problem with my 3rd gen Apple TV. I can preview iTunes movies, stream from my Mac, Airplay from my other devices but I cannot rent a movie on iTunes. Every time I try I get "Can't connect to ITunes" and "Unable to sign in". Had technical support review the problem over the phone and they agreed to send me a new one. Same problem. Interestingly enough my 2nd gen Apple TV works just fine.
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