TS1368 I cannot connect to itunes store from my iPhone

I updated the new sofware in my iPhone 4s and I want to start using the passbook; but I cannot. I get a message saying "cannot connect to iTunes store" PLease help.

Select the iTunes or App Store app and let it launch while connected via Cellular Data or Wi-Fi.

Similar Messages

  • HT201412 "cannot connect to iTunes Store" from my iphone

    When I try to update or download apps, i get the following message:  "cannot connect to iTunes store".  HELP

    If you are doing it using Wifi I would try to refresh the connection.
    I do this quickly by turning Airplane mode on for a few seconds to disconnect from 3G and WiFi.  When you turn Airplane mode off you should reconnect to your networks.  This may clear the problem.
    If not reset your phone, hold the Home and power button's down at the same time until the Apple logo apears on screen.  wait for your phone to restart.  You may have to log into your wifi network if it is secured.

  • Cannot connect to itunes store from iphone4

    I cannot connect to itunes store from my iphone 4. v4.2.10.  It use to work and now I keep getting this error, any suggestions.

    You don't have another device like a mac book or a mac sitting close to it while you do this do you?   When I try to use the iPad next to a Powerbook 800 while both have to connect to the wireless in my house, usually the iPad loses and gets incomplete connections.  I have to move about 10 feet away from the other device.

  • HT3529 cannot connect to itunes store from iphone error message

    cannot connect to itunes store from iphone error message

    More than likely its your router. You need to make sure that the router's firewall, if enabled(most are by default), permits connection to these domains as trusted:
    * itunes.apple.com
    * ax.itunes.apple.com
    * albert.apple.com
    * gs.apple.com
    This article may prove helpful in identifying the problem:
    http://support.apple.com/kb/HT3501

  • I cannot connect ot iTunes store on my iphone 3 please help

    i cannot connect to iTunes store on my iphone 3 please help

    Hello bgarrick99,
    The article linked below details some useful troubleshooting steps that can help reestablish your iPhone's connection to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • TS1368 Error while connect to iTunes store from iPad 3

    Hello! I am from Russia. I can't connect to iTunes store from my iPad 3 device. Message is "Не удается подключиться к iTunes Store". That's all... There is no detail information. My wi-fi Internet connection is work fine.

    Hi Robby18,
    Here is an article of recommended troubleshooting steps for iTunes Store connection issues:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    See the section labeled "Troubleshooting on an iPhone, iPad, or iPod touch."  If the issue isn't resolved, there are 2 additional articles linked in "Additional Information" that may provide additional ideas.
    Cheers!
    - Ari

  • Cannot connect to iTunes store from any device

    I can't seem to connect to iTunes store from my Macbook pro, iPhone or iPad. This problem just happened recently, no idea what's wrong.

    Hi tracyk223,
    Welcome to the Support Communities!  It is puzzling that you cannot access the iTunes Store from three different devices.  Were you able to access other websites?  The first step would be to make sure your internet connection is working.
    Another thing to try would be to follow the steps for the iPhone in the article below and see if you can make a cellular connection instead of using Wi-Fi.
    Can't connect to the iTunes Store - Apple Support
    http://support.apple.com/en-us/HT201400
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time. 
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Hopefully, one of the troubleshooting steps outlined in the article will get you back on track...
    Happy Holidays!
    - Judy

  • "Cannot Connect to iTunes store" from phone.

    Weird problem:  For some reason I cannot download new Apps to my iPhone 4s from the phone.  I can update existing apps fine, and I can search for new apps fine, but if I want to install a new App from the iTunes store on the phone itself, I always get a message: "Cannot connect to itunes store".  It happens on WiFi, on 3g, on Edge... I've restarted the phone and reinstalled the software from scratch.
    It's not an issue I've had before, on my 3gs.  Any ideas?  It's an annoying issue to say the least....

    I believe for apps you use the app store.
    The itunes store is to download music/shows/video is that what your trying to download.

  • Cannot connect to iTunes Store from iPhone

    For awhile now i have been unable to access iTunes Store (to download anything) from my iPhone.  I've checked the settings and everything seems to be in order... even checking passwords and logins...  so - any other ideas??

    I am able to log into iTunes from my iPhone (i checked my account info)
    But, I am unable to update any Apps through the App Store.  Everytime I try, it comes up with the error "Cannot connect to iTunes Store"  
    And that's where I'm stuck.

  • TS1368 Message cannot connect to iTunes store appears on iPad. How do I fix?

    Every time I click on the app store or iTunes apps the message "cannot connect to iTunes store" appears. Can anyone advise how I fix this problem. I have recently reset all settings and registered a new apple id.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
     Cheers, Tom

  • TS1368 I cannot connect to iTunes store using iTunes. 'Secure link to iTunes store failed'. Please help!

    I cannot connect to iTunes store using iTunes. I have version 11.0.2.26 on Win 7 pc. I have had no problems until recently. Can't say exactly the problem began as I don't normally use my computer to access the store but my last successful access according to iTunes diagnostics was 28th Feb 2013 (if thats useful?!)
    I've run the Network Connectivity Test in iTunes diagnostics and I got the following results:
    - Network interfaces verified.
    -Internet connection verified.
    -Secure link to iTunes failed.
    When I click the help button next to the 'Secure link to iTunes failed' message I get the following:
              ''iTunes Help is unavailable because your computer isn't connected to the internet.'
    My pc is connected to the internet. I've checked firewalls. Windows firewall is off. I'm running AVG internet security 2013. Iv've checked the firewall settings on that and iTunes is not being blocked.
    Getting kinda frustrated. Can anybody help please???

    I seem to have tracked down the problem. AVG Family Safety software was causing the issue somehow. I have uninstalled it and iTunes now working. I will contact AVG for a solution as I now have no way of blocking certain sites.

  • TS1368 I cannot connect to iTunes store on my iPad

    I cannot connect to the iTunes store on my iPad

    This seems to be the newest fix for this, so give it a try - go to Settings>General>Date and time and change the date to some time in the future. Try to update again. If you get some sort of security message - go back and change the date again to the current date and then try to update again.
    Here is one place that I read this. This one does not mention the security message.
    Roecks-N-Effect
    Re: cannot connect to itunes store on ipad
    Aug 23, 2012 5:59 PM (in response to boltond)
    My iphone wouldn't connect to the itunes store for updates. I tried every solution I could find online, nothing worked. Today I tried changing the date to 2 months ahead (not sure why... something I read I think) and it connected to the itunes store. I switched back to auto date and time and it still connects.

  • Cannot connect to itune store from iphone 3g

    if i go to "app store" with my iphone 3g i can go to top 25 or featured sites but if i go to categories i have a note "cannot connect to itunes store" help !
    any suggestion ?

    any suggestion ?
    Be patient. The App Store is having issues today. In the morning, the "check for updates" function could not be accessed. In the afternoon, that was fixed, but reviews of apps could not be entered. This seems to be the latest problem (also occurring for me, so it's the App Store, not your phone). So, try again later - they'll get it sorted at some point soon!

  • Cannot connect to iTunes Store from my iPad mini

    I can't connect to iTune store from my iPad mini after upgraded to IOS7.

    Thanks this worked for me.  Only mine was already set to "From third parties and advertisers".  I just switched it to "never".  Then I opened itunes and it worked.  So I went back and changed it to "From third parties and advertisers" and all is well.  iTunes works fine!
    I was hesitant to restore to factory settings and install from a back up as other people advised online.

  • Cannot connect to iTunes store from my iPad 2

    Hi I am not able to connect to iTunes store from my iPad 2. The wifi connection is good and I can browse store from iBooks. If I click the store from Music tab,, I get this error. Any help is welcome

    Refer to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

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