TS1368 i cannot connect to the store - nor will it allow me to sign in on this computer.  I can see my library and the items on my ipod.

I cannot connect to the itunes store - I have internet connection but the site won't allow me to sign in and keeps trying to connect to store but never links in.  I tried downloading the program again but still had the error.  I can see my library and I can see the items on my ipod.  What else should i try?

Wait, there are massive server problems right now.

Similar Messages

  • HT1689 my ipod cannot connect to itunes store, nor will it accept downloaded apps from mac or pc. Help !!!

    My daughters ipod touch cannot connect to i tunes store, nor will it take downloaded apps from pc or Mac, have tried restore etc, nothing seems to work, even though it has no problems going online using Safari, it will not connect or download apps from i tunes store. Any advice appreciated.

    You need to update the iOS. You need iOS 2 or later for apps. See the following to get the last update for the 1G iPod.
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad

  • TS1368 Message cannot connect to iTunes store appears on iPad. How do I fix?

    Every time I click on the app store or iTunes apps the message "cannot connect to iTunes store" appears. Can anyone advise how I fix this problem. I have recently reset all settings and registered a new apple id.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
     Cheers, Tom

  • TS1368 I cannot connect to iTunes store using iTunes. 'Secure link to iTunes store failed'. Please help!

    I cannot connect to iTunes store using iTunes. I have version 11.0.2.26 on Win 7 pc. I have had no problems until recently. Can't say exactly the problem began as I don't normally use my computer to access the store but my last successful access according to iTunes diagnostics was 28th Feb 2013 (if thats useful?!)
    I've run the Network Connectivity Test in iTunes diagnostics and I got the following results:
    - Network interfaces verified.
    -Internet connection verified.
    -Secure link to iTunes failed.
    When I click the help button next to the 'Secure link to iTunes failed' message I get the following:
              ''iTunes Help is unavailable because your computer isn't connected to the internet.'
    My pc is connected to the internet. I've checked firewalls. Windows firewall is off. I'm running AVG internet security 2013. Iv've checked the firewall settings on that and iTunes is not being blocked.
    Getting kinda frustrated. Can anybody help please???

    I seem to have tracked down the problem. AVG Family Safety software was causing the issue somehow. I have uninstalled it and iTunes now working. I will contact AVG for a solution as I now have no way of blocking certain sites.

  • TS1368 I cannot connect to iTunes store on my iPad

    I cannot connect to the iTunes store on my iPad

    This seems to be the newest fix for this, so give it a try - go to Settings>General>Date and time and change the date to some time in the future. Try to update again. If you get some sort of security message - go back and change the date again to the current date and then try to update again.
    Here is one place that I read this. This one does not mention the security message.
    Roecks-N-Effect
    Re: cannot connect to itunes store on ipad
    Aug 23, 2012 5:59 PM (in response to boltond)
    My iphone wouldn't connect to the itunes store for updates. I tried every solution I could find online, nothing worked. Today I tried changing the date to 2 months ahead (not sure why... something I read I think) and it connected to the itunes store. I switched back to auto date and time and it still connects.

  • TS1368 Still cannot connect to iTunes store with iPad2. Have tried all suggestions.

    I cannot connect to iTunes store with my iPad2. Not sure why. If anyone has suggestions, I'm all ears...  Thanks so much!

    Don't know if this has any bearing on the conversation at hand, but I ran into this issue last night. Started when I couldn't purchase anything via Comixology. Which caused a lot of swearing.
    But then realized, that I couldn't get to the Apple store either.
    Figuring that it was my wifi access point being a jerk, I reset that. And "forgot", then reconfigured my wireless.
    Still nothing.
    At this point, I checked our ISP (Charter) to see if they had an outage. They did. DNS servers were hosed. I gave up and went to bed.
    This morning. Same thing. One thing I noticed, was that all of our computers -- not iDevices -- had no problems. Weird.
    So I checked the firewall, and found that every request was going to Malaysia, or Thailand. I have country blocking enabled on our firewall. So, I thought that was weird. Checked the IP addresses that were blocked, and found that they were Akamai addresses. I allowed one device through, to test, and everything works.
    Wondering if Apple is leaning on Akamai for the flood of traffic that the IOS 6 upgrade is causing.
    In any case, if your ISP, or firewall, router, what-not blocks Asian rim countries, it's worth a check.

  • TS1368 I cannot connect to itunes store from my iPhone

    I updated the new sofware in my iPhone 4s and I want to start using the passbook; but I cannot. I get a message saying "cannot connect to iTunes store" PLease help.

    Select the iTunes or App Store app and let it launch while connected via Cellular Data or Wi-Fi.

  • Cannot connect to the itunestore on my ipod

    I ty to go to the itunestore on my ipod and it always says cannot connect to the itune store or cannot connect to the appstore what can I do?

    See:  Troubleshooting on an iPhone here >  Can't connect to the iTunes Store

  • TS4062 For some reason my Ipod will not connect to Itunes store nor will it sync.whats up with this?

    For some reason my IPOD touch will not connect with the Itunes store nor will it sync with my PC. Whats up with this?

    How To Fix 0×80090318 and related errors – Windows 7, XP & Vista
    Also Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • HT2693 cannot connect to itunes store.  will not let me get any apps?

    When I press the app store icon it comes back with "cannot connect to itunes store"
    I am unable to get any apps.

    Do you have a data connection? In other words do you have 3G, E, or the wireless symbol next to the bars and telco name?

  • TS1368 I cannot connect to the iTunes Store.  I receive Error Code -1202.  This problem began yesterday.  I have been successfully connecting to the store for months on this PC.  I am running Windows 7 and the Windows Security Center.  Thanks for any help

    I am unable to connect to the iTunes Store.  This issue began yesterday, 3/11/13.  I previously have been able to connect to the store successfully on this computer which runs Windows 7 and Security Center since November.  I also used the iTunes Store on my previous computer for several years.  I am able to connect to the store with my new iPod Touch 5th generation.  I did a Google search for Error Code -1202 but did not find any pertinent results.  I would greatly appreciate any assistance in troubleshooting this situation.  Thank you!

    Hello alankilner,
    And welcome to Apple Discussions!
    Using Proxy: Yes
    Try temporarily disabling this setting by following the steps outlined in this Apple support document.
    http://support.apple.com/kb/TS1490
    B-rock

  • Cannot connect to App Store nor to iTunes (support did not help)

    Specific request: I have never been able to connect to the iTunes Store
    Details:Describe the alert message you received:
    Have never been able to connect to the App store, nor to itunes (support not able to help).
    New MBPro last August, running OS 10.7.5, have a code for Mt Lion which I have been trying to download ever since. (Am confined to bed a lot so cannot just run down to Apple store.) Have never been able to connect to the app store or to iTunes (support could not help me: They simply documented the basic instructions, which has never once worked.) On and off over the months of trying both, I have had to make 4 different Apple Id's, each of which eventually stop working.
    Have tried a dozen things from apple support forums. None worked. Have no firewall or antivirus software. This is what messages I get.
    “Error -1202 and "Unable to connect to the App Store", etc. “ iTunes can’t verify the identity of the server “s.mzstatic.com.”.
    The certificate for this server is invalid. You might be connecting to a server that is pretending to be “s.mzstatic.com.”, which could put your confidential information at risk. Would you like to connect to the server anyway? iTunes can’t verify the identity of the server “init.itunes.apple.com”.
    The certificate for this server is invalid. You might be connecting to a server that is pretending to be “p53-buy.itunes.apple.com”, which could put your confidential information at risk. Would you like to connect to the server anyway? **iTunes can’t verify the identity of the server “p53-  laterbuy.itunes.apple.com”.
    **iTunes can’t verify the identity of the server “securemetrics.apple.com”.  Have googled each and followed all suggestions found over the past many months. Nothing works.
    Have tried changing date/time,(it's correct),  making all blue security certificates " always trust" in Keychain and adding this (208.67.222.222) to network address under DNS, and fixed permissions literally 6 times in a row. Also, just added instructions to terminal all per online support.
    If I didn't love my Mac I would sell it after all this frustration. Cannot begin to estimate the hours, days I've spent on this.
    Sylvia

    hey the sever is down for the moment try again latter tonight... we have been attepting and i eveen went to the apple store third Street Primonade and alejadnro could not help me he said to try soon
    John

  • TS1368 i cannot connect to itunes store

    i keep getting an error message when trying to connect to itunes store. It keeps saying anable to connect

    I am having the same problem as well as many other people -- I think it must be a problem on Apple's end.  Hoepfully it gets resolved soon.

  • IMac receives message "Cannot connect to Apple TV" - Apple TV can see iTunes library and can mirror with iPhone.

    Hi all.
    I have an iMac (mid 2011) running OS X Yosemite 10.10.2 and an apple TV that my little brother just gave me (I believe it's 3rd gen from serial #).
    I can successfully mirror my iPhone 4S with AirPlay, and the Apple TV can see the iTunes lib from my iMac, but when I attempt to connect to the Apple TV from the icon in the tool bar it gives me the message "Could not connect to Apple TV."
    Spent some time on the phone with a really super tech, he had me go through the paces with restarting the router, the apple TV, my iMac, checked all the network config etc - no dice.
    I even reinstalled OS X.... still no dice.
    Has anyone experienced this issue?
    The second tech who called me back thought it might be hardware related. I brought this iMac in for a new hard drive less than a year ago after it randomly began throwing kernel panics and finally it just wouldn't boot. I don't do very much with my computer so it's kind of odd that it would have these issues unless there is something fundamentally wrong with the way it was put together. It doesn't take any abuse - not like my macbook!
    Thanks in advance.

    Had my iMac taken in - RAM replaced & video card replaced. Able to mirror in the store. Restored my iMac with time machine backup and restored apple TV. Still getting the same message. Could it be some network setting I'm overlooking? I tried it while the apple TV was connected via ethernet as well - no dice.

  • Help!, i cannot connect to the appstore from my ipod touch

    i can connect to safari and everything else but itunes store and appstore doesn't work.

    Tap Settings / General / Reset / Reset Network Settings.

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