TS1368 I could not connect to the i tunes store as an error occured (-3212) any help in solving this problem would be most grateful

I could not connect to the I Tunes store as an error occured with the number as follows (3212) any one out there that knows what has happened and how can I rectify look forward to your replies

Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

Similar Messages

  • Why itunes store always show me this arror , ( i tunes could not connect to the i tune store. ah unknow error accurred ( 0X80090318)  )may i know how to solve it ..

    1. may i know how to solve this error ?
    2. may i know how to sync video from my library to ipad ?

    Hello celine1556,
    For your specific issue on error code 0x80090318, take a look at the article below. It walks you through downloading Autoruns for Windows and looking for anything that could be causing a conflict with syncing your content over. 
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/en-us/TS4123
    Regards,
    -Norm G.  

  • TS1368 i Tunes could not connect to the i Tunes Store. An Unknown error occurred(11556)

    i Tunes could not connect to the i Tunes Store. An Unknown error occurred(11556)

    There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • TS1368 i Tunes could not connect to the i Tunes store.The network connection was reset

    i Tunes could not connect to the i Tunes store.The network connection was reset
    when accessing itunes store

    There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
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  • My ITunes works perfectly except for the ITunes Store which gives me the following message "I Tunes could not connect to the I Tunes Store. An unknown error ocurred (-3221)

    Whenever I try to connect to the I Tunes Store, I get the following message " I Tunes could not connect to the I Tunes Store. An unknown error occcured (-3221).
    Make sure your network connection is active and try again.
    But my network connection is active.
    Help!

    Hi davwatto thanks for taking the time to reply.
    ok, so tried to open my safari which was version 5.1.7 and i received the error message:
    safari can't connect to the server
    safari can't open the page http://www.apple.com/startpage/ because safari can't connect to the server www.apple.com
    The same error occurred with whatever site I tried to access, so I uninstalled Safari, then reinstalled version 3.2.3 and this time I got the error message:
    The same error message occurred with any website I tried to access. I am able to access all websites including banking etc on IE and firefox.
    Safari can’t open the page.
    Safari can’t open the page “http://www.apple.com/startpage/”. The error was: “unknown error” (kCFErrorDomainWinSock:10013) Please choose Report Bugs to Apple from the Help menu, note the error number, and describe what you did before you saw this message.
    Not sure how to check the logs for itunes though
    If you have any idea how to fix this issue that would be great as im at a total loss.
    Thanks

  • Error message -3221 - Could not connect to the I-Tunes Store

    I last accessed the I-Tunes store on November 3, 2007 with no problems. The last week of November I received the following error message. "I-Tunes could not connect to the I-Tunes store. An unknown error has occurred (-3221)." I have the latest version of I-Tunes (7.4.3.1). I cleared my DNS server and am sure I-Tunes isn't blocked in my firewall. In fact, I followed all the suggestions given on the I-Tunes diagnostic website. I cannot find any mention of anyone else that has received this particular message. Can anyone help me????

    Macafee security center is the culprit.
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    Programm Permissions > scroll down to Itunes
    Highlight (click on)
    Then Grant full access to Itunes.
    APPLY then OK
    When you select store from Itunes you will need to register with Itunes

  • Itunes could not connect to the iPhone "" because of an unknown error occur

    New to iTunes and iPhone (3g 8gig black)...
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    I installed iTunes today 7.7.0.43 and plugged in phone and got the message:
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    Vista thinks I have a "Digital Still Camera" when i plug it in but the driver for the "Digital Still Camera" fails to install...
    I rebooted the computer.
    I restarted the iphone (Pushed top button then slide to power off and then pushed again to power on)
    I reset the iphone (top and home button for 10-15 seconds till i saw apple logo)
    any ideas?
    ps - i tried calling 1-800-my-iphone but i was unable to get to a person - is their tech support always that crappy or just today since its launch day?

    This may not make you feel any better, but it's not you, it's not your new phone, and it's not the way Apple normally works. It is extreme overload for today. I have one of the original iPhones, and today I tried to simply get the new software, and after all the download and firmware updating, I got the same message you did. It had persisted all day, and, I'm sorry to say, is likely to for the rest of the day. I'm on a Mac, so it's not a Vista thing, either. Other people I know who bought the new phone are also experiencing the same thing. Spread the word! Discourage anyone from upgrading today! Or they, too, will be WITHOUT A PHONE!!
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  • HT2729 i tunes could not connect to the i tunes store.an unknown erroroccurred (11556) make sure your network connection is active and try again

    i tunes could not connect to the i tunes store.an unknown erroroccurred (11556) make sure your network connection is active and try again

    Try opening an elevated command prompt by going to the start screen, then typing "CMD" without quotes and pressing CTRL + SHIFT + ENTER.  It will ask you if you want to allow it to make changes, click yes.
    Then, while in the command prompt, you need to type "netsh winsock reset".  You type this without the quotes.  Make SURE you are in an elevated command prompt window before trying this. If you don't know what that means, search google for "elevated command prompt".

  • HT4583 i tunes could not connect to the i tunes store

    i tunes could not connect to the i tunes store

    In the same vain as you, I updraded my iMac to 10.7.5 and iTunes to 10.7 this Week-End.
    I can't connect to the CND iTune Store because of a box that tells me I'm not connected to the internet....But I am, as everything else works find....From my iPad either, I can't connect....But I can from my iPhone if I'm on 3G....And of course, AppleTV doesn't work either.
    Any help would be appreciated...

  • I tunes could not connect to the i tunes store. An unknown error occurred (0x80092013)

    I have tried completely removing all itunes software and reinstalling, this didn’t work I tried turning on and off my anti virus/firewall, I have tried resetting winsock and restarting pc this didn’t work, I have tried using auto runs to see if there was any conflicting products but only bonjour showed, I have checked the tech specs and meet the minimum requirements, I have the latest version of I tunes, I am able to access secure websites, I have checked proxy settings, ive tried removing pop up blocker, and flushed dns, I have run diagnostics which are below, I also cannot log into the icloud control panel as it says there was a server error, please please please help.
    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    Hewlett-Packard Compaq Presario CQ60 Notebook PC
    iTunes 11.1.1.11
    QuickTime 7.7.4
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0018C0B009E27FC0
    Current user is not an administrator.
    The current local date and time is 2013-10-17 08:03:02.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce 8200M G
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: a8bd6d04c3353d8c18407a83d42a1127
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {835EADBF-AAC5-426C-B52E-7BA09DDE4AE9}
    Description: NVIDIA nForce 10/100/1000 Mbps Networking Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Adapter Name: {EF8B8266-4C36-4361-A71E-E2E18B282F8F}
    Description: Atheros AR5009 802.11a/g/n WiFi Adapter
    IP Address: 192.168.0.5
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.0.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.0.1
    Lease Obtained: Thu Oct 17 07:46:22 2013
    Lease Expires: Fri Oct 18 07:46:22 2013
    DNS Servers: 192.168.0.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Basic

    Hi davwatto thanks for taking the time to reply.
    ok, so tried to open my safari which was version 5.1.7 and i received the error message:
    safari can't connect to the server
    safari can't open the page http://www.apple.com/startpage/ because safari can't connect to the server www.apple.com
    The same error occurred with whatever site I tried to access, so I uninstalled Safari, then reinstalled version 3.2.3 and this time I got the error message:
    The same error message occurred with any website I tried to access. I am able to access all websites including banking etc on IE and firefox.
    Safari can’t open the page.
    Safari can’t open the page “http://www.apple.com/startpage/”. The error was: “unknown error” (kCFErrorDomainWinSock:10013) Please choose Report Bugs to Apple from the Help menu, note the error number, and describe what you did before you saw this message.
    Not sure how to check the logs for itunes though
    If you have any idea how to fix this issue that would be great as im at a total loss.
    Thanks

  • HT1349 i tunes could not connect to the i tunes store

    can not conect to itunes store error Ox800090318 using windows vista on my dell

    Hi davwatto thanks for taking the time to reply.
    ok, so tried to open my safari which was version 5.1.7 and i received the error message:
    safari can't connect to the server
    safari can't open the page http://www.apple.com/startpage/ because safari can't connect to the server www.apple.com
    The same error occurred with whatever site I tried to access, so I uninstalled Safari, then reinstalled version 3.2.3 and this time I got the error message:
    The same error message occurred with any website I tried to access. I am able to access all websites including banking etc on IE and firefox.
    Safari can’t open the page.
    Safari can’t open the page “http://www.apple.com/startpage/”. The error was: “unknown error” (kCFErrorDomainWinSock:10013) Please choose Report Bugs to Apple from the Help menu, note the error number, and describe what you did before you saw this message.
    Not sure how to check the logs for itunes though
    If you have any idea how to fix this issue that would be great as im at a total loss.
    Thanks

  • I Tunes Store is giving me a message stating that: "i Tunes could not connect to the I Tunes Store.  The network connection timed out..."   I have internet but iTunes

    I have contacted Express Lane support but they couldn't help per se.  The info provided didn't resolve the problem 
    I have internet but iTunes Store and Safari will not connect.  Apparently the last contact I had with the store via my PC was on December 6th. Around that time I did install AVG Anti-virus 2012 and I have been reading threads over at AVG and it looks like AVG and Apple may be pointing at each other as the problem.
    I need to upgrade to OS5 in order for my Apogee Jam to work properly - or so I've been told (no sound coming from my iPad2 or headphones).
    I updated i Tunes Stores to 10.5.2.11. 

    same prob here.something is wrong. cannot connect whatsoeve.
    re-installed.checked firewall. all is fine.net working fine.but app store continuosly shows above err.

  • Itunes could not connect to the iphone because of an unknown error occured 0xE800007f

    There are currently 13 pages of comments associated with this error on the Mac side.
    Is there a solution to Wifi sync?

    I also would like a solution as I get this error message all the time I plug in my iphone.
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  • ITunes could not back up the iPad "iPad Name" because an error occured

    Hello. I have been backing up my iPad to the cloud since I got my iPad just over a year ago, but whenever I try and back up to a computer it comes up with the error 'iTunes could not back up the iPad "iPad Name" because an error occurred'. After reading MANY posts on the internet about this issue I am still not any closer to figuring out why it is not backing up and has never been able to back up to a computer. I am running Windows 8 Enterprise 64bit on a HP laptop. My iPad is a 3rd Gen 16GB iPad.
    Here are the things I have tried:
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    b) C:\Users\James\AppData\Roaming\Apple Computer\MobileSync -> delete backup folder.
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    4. Uninstalled the entire Apple suite (iTunes, Quicktime, etc.) and reinstalled.
    5. Deleted the lockdown folder from C:\ProgramData\Apple.
    6. Disconnected all USB devices and removed CD from disk drive.
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    I have probably missed some things that I have tried because I have tried ALOT but this is most that I can remember. Just to re-iterate, the iPad has always been able to backup to iCloud fine and syncs perfectly well with iTunes. The only problem is when I try to backup to a computer. Any help or suggestions will be much appreciated. Thanks

    I have a similar problem.  My iPad is barely a month old and it backed up/synced fine at first.  Now I get this same error.  I've tried the same things Jalex mentioned plus several more.  Nothing worked. 
    Then something odd happened.  Last night I was on my laptop and opened itunes.  It looked for, found my iPad and synced with it all by its self.  I thought "thank goodness something must have worked"!!   Now today, same thing...get the error everytime. 
    I think it is fairly common Jalex, as I've found several posts and followed all the directions trying to find a fix.  I haven't however found a post where anyone found a specific fix.

  • Upon sync or backup, I receive the message, "iTunes could not back up the iPhone "iPhone name" because and error occurred. I have deleted my backup file and tried another computer, with no success.  Also, the bluetooth function stopped working.

    Upon sync or backup, I receive the message, "iTunes could not back up the iPhone "iPhone name" because and error occurred. I have deleted my backup file and tried another computer, with no success.  Also, the bluetooth function stopped working.

    Hi, EJ13. 
    I see you are having issues with backing up you iPhone and have tried a couple troubleshooting steps.  There are a couple more steps I could recommend in the article below. 
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    Regards,
    Jason H. 

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