TS1368 i did te itunes update on my computer know i can not get my iphone to sync

i can not get my ipone to sync with i tunes

Hi ladyd172!
Try the steps listed in the following article, as I believe they will be relevant for the issue you are experiencing:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Similar Messages

  • HT201210 I can not get the iphone to sync with itunes and the iphone locked up my ipad too. I have downloaded the recent itunes 10.6.3 and restarted my computer. What do I do?

    My iphone was not synced when I received it. I plugged it in to charge it, and it locked up my ipad. My itunes was not updated on my desktop, so I just updated it to itunes 10.6.3. I have restarted my computer, and nothing is changing. I can not get the iphone to move from the screen, its stuck on the itunes icon. Help please.

    I am downloading the 11.0.2 as we speak. I will update in a bit.

  • I did the itunes update on my computer and how I cant get Itunes to work.

    I am upset, I did the typical update that I tunes gives you and now I can't get it to work at all. It says I need permission to use it, or that the moible system is not working which I am not sure what that means at all.

    Hi ladyd172!
    Try the steps listed in the following article, as I believe they will be relevant for the issue you are experiencing:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/ts1567
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • I have installed windows 8.1, lastest version of itunes but i can not get my iphone to sync

    i have upgrade my windows 8 to 8.1 and the latest version of itunes now i'm having trouble syncing my iphone4.
    Can anyone help me

    Please try starting iTunes in "safe mode" by holding down CTRL immediately after clicking the iTunes icon and holding until this dialog box appears, or you get an error message:
    Click Yes. Has that helped?
    If not then see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, and/or TS4062: iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing.
    tt2

  • I recently updated my itunes account with a new email how can i get my iphone 4s to show my new id

    I recently updated my itunes account with a new email how can i get my iphone 4s to show my new id

    Hi grecianbabe1,
    If you are having issues changing the Apple ID that is currently set on your iPhone, you may find the following article helpful:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Regards,
    - Brenden

  • After updating the firmware on IOS7 I can not activate my iphone 4.

    After updating the firmware on IOS7 I can not activate my iphone 4. Itunes says "Unlock the iPhone on this ***** @ *******. ru impossible"

    ITunes says:
    At the moment the iPhone is tied to the Apple ID (i ***** @ y *****. Ru). Sign in with Apple ID, which is used to configure this iPhone.
    Unlock iPhone on this I ***** @ ya *****. Ru impossible.

  • Since updating to iOS 6.1.3 can not get BBC I player, ITV player, Catchup and u tube to to work properly

    Since updating to iOS 6.1.3 can not get BBC I player, ITV player, Catchup and u tube to to work properly

    Have you tried restarting or resetting your iPad?
    Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"
    If this doesn't work backup and restore your iPad using iTunes. Something must have been corrupted in your update process.

  • In my itunes tab is images / photo disappeared. . can not get it back, so now I can not get pictures on my iphone??? I do not want to use the photo stream. there are others who have experienced this tab disappears

    in my itunes tab is images / photo disappeared. . can not get it back, so now I can not get pictures on my iphone??? I do not want to use the photo stream. there are others who have experienced this tab disappears

    Make the iTunes window wider.
    It is on the far right.

  • After update to OS4.2.1 I can not get the ringer to work for incoming calls

    after update to OS4.2.1 I can not get the ringer to work for incoming calls. If I set Vibrate on, that's the only notification I get. Tried everything including blowing away ALL my apps and restoring phone to new. Lost all my apps but the ringer still won't ring

    God Bless u! LOL I have an otterbox case on my phone and had no clue that the mute button was there....Thank you so much!! The volume on my movies & everything else worked...even when I would go into "settings" and adjust the volume of the ringtone. I knew it was something simple...Thanks again..

  • TS3694 i can not restore my iphone, or sync it to itunes. what can i do?

    i can not Restore my iphone, or sync it to itunes.  there is a spicific udate-and-restore error.message keeps appering. What can i do??? please help

    what is the error message?

  • If you can't get your Iphone to sync or show up in itunes look here!!!!!!!

    FOUND THE ANSWER!!
    Apparently when you plug your iPhone in to your computer, Windows will "sometimes" install the drivers as a camera, putting them in the wrong place. This is why it will pop up in Windows so you can take photos off, but iTunes can't see it. SO, what you have to do is move the driver file (USBAAPL.SYS) to the correct location. Follow the directions I found below & your iTunes should be fixed (worked for me):
    What works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:
    1. First off you need to have iTunes installed and the ipod touch plugged in
    and recognized as ‘something’ e.g. digital camera (it shouldn’t really
    matter what it’s recognized as, but it needs to be found by windows).
    2. Search for usbaapl in the C:\WINDOWS system folder:
    o open windows explorer (e.g. Right-click Start and then click ‘explore’)
    o right-click the WINDOWS folder and select ‘Search’).
    o type in usbaapl and hit Search – try to ignore the dog!
    You should find the driver info in a sub folder of
    C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B
    Remember that location (either leave the search box open or copy the folder
    name into note pad – you’ll need it later)
    If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not
    been installed with the iTunes install and you’ll have to reinstall iTunes.
    3. Locate the ipod-camera device:
    o Open the device manager, e.g. using Start > Control Panel >
    Performance and Maintenance > System > Hardware Tab > Device Manager
    o Look for a device called ‘ipod’ - if your ipod shows up as
    ‘digital camera’ it will be under something like ‘imaging devices’.
    4. Update the driver:
    o Right click the ‘ipod-camera’ in device manager and click on
    ‘Update Driver’ – the Hardware Update Wizard will open.
    o Check the ‘Install from a list or specific location’ then click ‘Next’
    o Check ‘Search for the best driver in these locations’. Un-check
    ‘Search removable media’ and check ‘Include this location in the search’.
    In the text box below type (or better copy and paste) the folder
    containing the ipod driver information found in step 1 (in the example
    above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B),
    then click Next.
    You should now see something like ‘Apple ipod device driver’ or so. Continue
    installing that device. Once the driver has been installed the ipod will come
    to life and iTunes (if you have it open) will show it.
    If for some reason this doesn't work, try downloading the file here:
    http://www.runscanner.net/files/sys...sbaapl.sys.aspx
    And putting it here:
    C:\ WINDOWS\ system32\ drivers\ usbaapl.sys

    It's still not working. I went through every step and still can't get my Iphone to show up on my itunes.
    Though I did find that the USB driver is not listed under any devices...

  • TS3258 I get error message -42408 when trying to download itunes update 11.0.2 and thus can not upgrade to latest version.  What should I do?

    I get error message -42408 when trying to download itunes update 11.0.2 and I therefore can not update to that latest version.  What can I do?

    Hey there davidgor2!
    I have found an article that should help you resolve this issue with updating your iTunes. The article can be found here:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    and the specific part of the article you will want to look at first is right here:
    "Error 42023" through "Error 42408"
    These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.
    Install the latest iTunes from apple.com/itunes/download/
    Remove the SC Info folder.
    If that does not resolve the issue, see iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3.
    Thanks for using the Apple Support Communities!
    Regards,
    Braden

  • Iphone 3gs update to 6.0.1 but can not activate the iphone

    I got my iphone 3 gs update to ios 6.0.1 and then wanted me iphone restart, I had to language (done) I had to choose the country where I lived (done) I had to connect to a wifi (done ) then it said: "your iPhone activation, it may take several minutes for your iPhone to activate" it was loading and then insisted: "activation failed iPhone could not be activated because the active ring server is temporarily not available, connect your iPhone to itunes activation or try a few moments. contact Apple support at apple.com / uk / support if the problem continues to do "
    Therefore I send this, please help me ...
    This is a translation of the dutch google translate because I can not english

    If your phone was ever jailbroken, it will NOT activate.

  • HT1386 I can not get my iphone to work on any itunes serial # dqgkv043dt9y

    Serial # DQGKV043DT9Y
    My iphone will not connect to itunes and can not down load photos from my iphone.
    I have tried to turn icloyd and it makes no difference.
    Thank-you Eric

    Windows: http://support.apple.com/kb/TS1538
    Mac: http://support.apple.com/kb/TS1591

  • HT1420 i am trying to authorize my laptop with my apple id.  i have followed the instructions opern itunes store goto authorize computer but i can not find where it says "authorize computer" in itunes?

    i am trying to authorize my lenovo lap top to be able to download my purchased songs from itunes.
    the instructions seem simple enough open itunes store click on "authorize computer"
    i can not find that instruction any where within the itunes menu

    Press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (90835)

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