TS1368 I had to change my email I am now logged in as the new email with Apple, but I am receiving no emails at all to that account and my password is correct but it won't let me have access to my account I have loads of downloads that I can't update or d
I can't log in to Apple or ITunes to update downloads,
Can I still purchase from Apple using my old emails account?
Why am I not getting any emails obviously something is not right.
Apple, I have this problem too. Can you help?
Similar Messages
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I registered my itunes account under my email address but when I changed it I cant seem to transfer my apps across or credit. To make matters worse my new computer states there is a new iphone update out and to install it will erase all apps and music.
There must be a way to transfer my apps and credit to my new apple account surely?1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple in the past asking letting me know a purchase had been made and asking if I had made the purchase, but the item listed has alway been a purchase that I had made. Since I had received similar emails in the past, I didn't think anything of it. Because I had not purchased the item listed, I immediately clicked on the link in order to change my password, which has been suggested in authentic emails i had received from Apple in the past. The site I was redirected to was exactly the same as the Apple site where you go to change your password. I entered my userID and password and it stated a verification email would be sent, if it was not sent click "resend email." When I did not receive an email, after about 10 seconds I went to the Apple site and followed the SAME EXACT step on pages that were IDENTICAL to the FRAUDULENT website I apparently had just been at. When I clicked "Send verification email," I DID receive an email within seconds, which had a special link that brought me to a page where I could change my password, which I did. I later compared a legitimate email to the FRAUDULENT email and I DID FIND A DIFFERENCE, BUT IT WAS ALMOST UNNOTICEABLE unless you were really, really looking. I doubt it would be noticed by anyone if not comparing it closely to a real email. THE DIFFERENCE WAS AT THE BOTTOM OF THE AUTHENTIC EMAIL, THERE WERE THREE LINKS THAT COULD BE SELECTED - My Apple ID/Support/Privacy Policy. ON THE FRAUDULENT EMAIL THESE LINKS WERE NOT PRESENT!!! Just today I received an email from Apple stating my password had been changed today. I did not change my password today. When I changed after getting the fake email, I did not think about my SECURITY QUESTIONS!!! If you forget your Apple password, you are able to answer the security questions in place of your ID and you get a confirmation email. Even though I changed my password within a one minute when I did not get a confirmation email with a link to change my password right away and I went dierctly to Apple's site, apparently it was enough time to take all the information on my account - INCLUDING MY DEBIT CARD NUMBER, WHICH HAD BEEN REQUIRED WHEN I INITIALLY SET UP THE ACCOUNT!!! Today I received a call from VISA FRAUD PROTECTION asking about strange activity on my account and stating they were concerned and wanted to ensure I had used the account. I HAD NOT, AND ALL THE MONEY IN MY BANK ACCOUNT HAD BEEN STOLEN!!!!! I am writing this in hopes that many people will see it and NOT FALL VICTIM TO THIS SCAM. Please pay close attention to any emails you supposedly receive from Apple - If the links "MY APPLE ID/SUPPORT/PRIVACY POLICY," PLEASE DO NOT ASSUME IT IS AN AUTHENTIC EMAIL FROM APPLE. I suggest you immediately forward the email to apple, which I didn't do because this happened days ago. Nothing was taken from my money that was already on the Apple account, and nothing had been taken from my checking account. I guess I assumed there had been something wrong with the link in the email directing me to where I could change my password, plus I had gone to the valid Apple website and changed my password for real, and I guess I was thinking that changing my password would prevent someone from being able to acces my account info. PLEASE DO NOT FALL VICTIM TO THIS SCAM AS I DID!!!!
No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC -
I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do? Please help me I don't want my 25$ to go to waste
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74403) -
My iPad won't recognize my wifi password after 7.0.2 update. The password IS correct, but I continue to get the message that the password is incorrect. Any ideas how to fix this?
I have the same problem too on my iPad 3. One thing that sometimes works is if you go to the App Store and put your password in there after a few tries it may work.
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Why isn't my wifi connecting over a secure network? I typed the password in correctly, but it won't seem to connect.
Tap Settings / Wi-Fi. Tap the blue circle with an arrow to the right of your network then tap: Forget This Network.
Restart the iPad. Tap Settings / Wi-Fi. Tap the network name again then type in your password.
If that didn't help, try here > Apple - Support - iPad - Wi-Fi Assistant
And try turning off your router for 5 minutes, then turn it back on. Try typing in the password again. -
I misspelled a last name in my Contacts. I corrected the spelling, but when I receive an email from this person, the "From" is still the misspelled name. How can I correct this?
Problem not solved. I just received an new email from the person involved. Same misspelled name in the "From" field. I did as Paul_31 suggested and then quit and restarted mail.
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I just purchased Acrobat XI Pro and received I just purchased the subscription for Acrobat XI Pro . I received a email with the instruction to download, it stated that I already had a progam installed. How do I know if I have the new XI pro installed correctely
Thank you for your help. It is corrected.
Sincerely,
Bobbie Pettit, VP Business Development
Environmentally Preferred Specialty Cleaners
Hi-Lite Solutions, LLC
540-450-8375 ex 404
540-450-8379 Fax
540-535-9488 Cell
1285 Brucetown Road
P.O. Box 0399
Clear Brook VA 22624-0399
United States
Cage Code Numbers: 6G8Q5 & 1DCQ7
[email protected]
www.hi-litesolutions.com
www.Facebook.com
P Please print this email only if it's necessary!
This is a confidential communication intended for the named recipient.
Please destroy and notify me if it is misdirected -
I have downloaded the latest software but it has set my phone to the incorrect time, 8 hours earlier than it is so alarm didn't go off this morning as I hadn't noticed! Won't let me change time. Apps look like cartoons designed by a child. V unhappy
PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it. -
Dear Mr./Mrs.,
I had an iPhone 4 , then I bought iPhone 5s , I faced a problem when I started installing any new application other than I already had on my iCloud , I was asked to enter my password of my apple account and I entered it correctly , then I was asked to answer two questions , but I forgot the answers !! I click on forgot the answers , they send me check your email , I check my email and they send me the password that I have already entered not the answers of the questions ! How can this problem be solved ?! Hope to take my message into consideration.
Yours sincerely,
Hesham.Welcome to the user to User Technical Support Forum provided by Apple.
For your issue...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
i am trying to synch my ipad to my computer and i have turn off my Find my iPad function. I have put in my Apple password to do that. i know my password is correct but it says it is not correct. How do I fix that?
And I am incorrect...
Have you ever changed your passcode?
Try again. Maybe a typo? -
My security question don't match ones that I used so it won't allow me in but I have access to everything because I have my password.
If you can't correctly guess that address, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97436) -
My wifi has changed and the backup reminder has come on but I can't get it to go away and I can't log on to the new wifi. How do I fix this?
Hello Nicolettep,
It sounds like you are getting prompted to back up your device but you are unable to join your updated Wi-Fi setup. I recommend the troubleshooting from this article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Tap Settings > Wi-Fi and turn Wi-Fi off and on
Restart your iOS device.
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I create my apple Id but the email for verifying didnt send because of that It doesnt workout! and Icant create the new one with my email address! what can I do?
annray wrote:
I have changed my apple ID as I have a new email address. This was changed but when I go to the store to buy an app or my email it tells me I have the wrong password as it is still showing my old ID.
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
annray wrote:
How do I change this on my handset and ipad?
Settings > iTunes and App Store > Apple ID = Sign Out...
Then Sign In using the preferred Apple ID. -
I have an iPod that is about three years old. I am trying to download an appf rom the app store and it says trhat I need a version 4.3 or higher. My iPOd has version 4.2.1 right now and iTunes tells me that my iPod is up to date. It won't let me upgrade any higher. Is there a limit or can I get a newer version another way?
Yes, there's a limit, and that iPod touch has reached it.
(72099)
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