TS1368 I had to change my email I am now logged in as the new email with Apple, but I am receiving no emails at all to that account and my password is correct but it won't let me have access to my account I have loads of downloads that I can't update or d

I can't log in to Apple or ITunes to update downloads,
Can I still purchase from Apple using my old emails account?
Why am I not getting any emails obviously something is not right.

Apple, I have this problem too. Can you help?

Similar Messages

  • I've had to change my email address so I registered the new one with apple, but how do I transfer the credit on my old account?

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    1. Sign out of old ID
    2. Sign in with new ID
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  • ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple

    ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple in the past asking letting me know a purchase had been made and asking if I had made the purchase, but the item listed has alway been a purchase that I had made. Since I had received similar emails in the past, I didn't think anything of it. Because I had not purchased the item listed, I immediately clicked on the link in order to change my password, which has been suggested in authentic emails i had received from Apple in the past. The site I was redirected to was exactly the same as the Apple site where you go to change your password. I entered my userID and password and it stated a verification email would be sent, if it was not sent click "resend email." When I did not receive an email, after about 10 seconds I went to the Apple site and followed the SAME EXACT step on pages that were IDENTICAL to the FRAUDULENT website I apparently had just been at. When I clicked "Send verification email," I DID receive an email within seconds, which had a special link that brought me to a page where I could change my password, which I did. I later compared a legitimate email to the FRAUDULENT email and I DID FIND A DIFFERENCE, BUT IT WAS ALMOST UNNOTICEABLE unless you were really, really looking.  I doubt it would be noticed by anyone if not comparing it closely to a real email. THE DIFFERENCE WAS AT THE BOTTOM OF THE AUTHENTIC EMAIL, THERE WERE THREE LINKS THAT COULD BE SELECTED - My Apple ID/Support/Privacy Policy. ON THE FRAUDULENT EMAIL THESE LINKS WERE NOT PRESENT!!! Just today I received an email from Apple stating my password had been changed today. I did not change my password today. When I changed after getting the fake email, I did not think about my SECURITY QUESTIONS!!! If you forget your Apple password, you are able to answer the security questions in place of your ID and you get a confirmation email. Even though I changed my password within a one minute when I did not get a confirmation email with a link to change my password right away and I went dierctly to Apple's site, apparently it was enough time to take all the information on my account - INCLUDING MY DEBIT CARD NUMBER, WHICH HAD BEEN REQUIRED WHEN I INITIALLY SET UP THE ACCOUNT!!! Today I received a call from VISA FRAUD PROTECTION asking about strange activity on my account and stating they were concerned and wanted to ensure I had used the account. I HAD NOT, AND ALL THE MONEY IN MY BANK ACCOUNT HAD BEEN STOLEN!!!!! I am writing this in hopes that many people will see it and NOT FALL VICTIM TO THIS SCAM. Please pay close attention to any emails you supposedly receive from Apple - If the links "MY APPLE ID/SUPPORT/PRIVACY POLICY," PLEASE DO NOT ASSUME IT IS AN AUTHENTIC EMAIL FROM APPLE. I suggest you immediately forward the email to apple, which I didn't do because this happened days ago. Nothing was taken from my money that was already on the Apple account, and nothing had been taken from my checking account. I guess I assumed there had been something wrong with the link in the email directing me to where I could change my password, plus I had gone to the valid Apple website and changed my password for real, and I guess I was thinking that changing my password would prevent someone from being able to acces my account info. PLEASE DO NOT FALL VICTIM TO THIS SCAM AS I DID!!!!

    No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
    To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
    CCC

  • I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do?

    I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do? Please help me I don't want my 25$ to go to waste

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    I have the same problem too on my iPad 3. One thing that sometimes works is if you go to the App Store and put your password in there after a few tries it may work.

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  • I misspelled a last name in my Contacts.  I corrected the spelling, but when I receive an email from this person, the "From" is still the misspelled name.  How can I correct this?

    I misspelled a last name in my Contacts.  I corrected the spelling, but when I receive an email from this person, the "From" is still the misspelled name.  How can I correct this?

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  • I just purchased the subscription for Acrobat XI Pro . I received a email with the instruction to download, it stated that I already had a progam installed.  How do I know if I have the new XI pro installed correctely

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    Thank  you for your help. It is corrected.
    Sincerely, 
    Bobbie Pettit, VP Business Development
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    P Please print this email only if it's necessary!
    This is a confidential communication intended for the named recipient.
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    I have downloaded the latest software but it has set my phone to the incorrect time, 8 hours earlier than it is so alarm didn't go off this morning as I hadn't noticed! Won't let me change time. Apps look like cartoons designed by a child. V unhappy

    PhotogYogi wrote:
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    Dear Mr./Mrs.,
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    Yours sincerely,
                             Hesham.

    Welcome to the user to User Technical Support Forum provided by Apple.
    For your issue...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
         Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I am trying to synch my ipad to my computer and i have turn off my Find my iPad function.  I have put in my Apple password to do that.  i know my password is correct but it says it is not correct.  How do I fix that?

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  • HT204053 My security question don't match ones that I used so it won't allow me in but I have access to everything because I have my password.

    My security question don't match ones that I used so it won't allow me in but I have access to everything because I have my password.

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    (97436)

  • My wifi has changed and the backup reminder has come on but I can't get it to go away and I can't log on to the new wifi. How do I fix this?

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    http://support.apple.com/kb/ts1398
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    Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
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  • I create my apple Id but the email for verifying didnt send! It doesnt workout! and  Icant create the  new one with my email address

    I create my apple Id but the email for verifying didnt send  because of that It doesnt workout! and  Icant create the new one with my email address! what can I do?

    annray wrote:
    I have changed my apple ID as I have a new email address. This was changed but when I go to the store to buy an app or my email it tells me I have the wrong password as it is still showing my old ID.
    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622
    annray wrote:
    How do I change this on my handset and ipad?
    Settings > iTunes and App Store > Apple ID = Sign Out...
    Then Sign In using the preferred Apple ID.

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    (72099)

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