TS1368 I have an iphone 5 yesterday i could get into the apps store now i get a message that says cannot connect to ITunes Store
Yesterday I was able to download apps from the apps store. Today everytime I try I get a message that says "cannot connect to ITunes Store". I know the login and password is correct verified it on my PC. Everything is up to date. I don't know where else to check. Any help would be helpful.
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086)
Similar Messages
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I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086) -
i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!
See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
I cannot make anymore purchases on an app I have downloaded (master of dragon). It just started happening when I changed my cc payment information. It says sorry cannot connect to iTunes Store. And says cannot connect to itunes store(0). Please tell me what am I to do.
rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
"Please contact Itunes Support to complete this transaction"
This is an issue with itunes support. You have done all you can do -
I can update apps that are on my phone though my daughters iTunes account but I cannot update my apps with my account. Please advise!
If it isn't working on multiple networks and a restart didn't help, the next step would be to restore the iPhone. You may even have to try restoring it as a new device.
If you don't want to restore the iPhone, you can try to avoid the problem by updating the apps in iTunes and then syncing them to the iPhone. Who knows, maybe the problem will go away after syncing one or two of the updated apps. -
Receiving the above error in the title...please help
Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this: go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps. -
hi i have ipad mini i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone, is that the reason y i cant
download games anymore?Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings. -
I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help
Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible. -
Help I have an iPad 2 and recently had to upgrade to 6 OS. All was well until yesterday when I received N error message that I cannot connect to iTunes. I tried the reset and changing the date and neither worked. Does anyone have another solution that works? I see others are having the same problem.
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
while purchasing something from my iphone ( it says : cannot connect to itunes store ) how to fix this?
Hello Emamoe,
Thank you for the details of the issue you are experiencing when making an in-app purchase on your iPhone. I found a couple of articles I recommend for this issue.
First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below. This section will help you isolate the network issue that could be blocking you on those apps:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !
I have this problem too since ios6 upgrade.
4S iphone I can connect to itunes on 3g and download an app no problem.
I can connect to wifi no problem and use safari , facebook etc...I can connect to appstore but cannot install any apps over the wifi. 'Unable to conect to itunes'.....
Driving me insane............. -
My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?
My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?
I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed
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Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon
See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
Hi, I am having trouble accessing the iTunes store to download apps. Every time I want to download an app it says cannot connect to iTunes store. I have no idea why. I've reset my settings and it still doesn't work. Any help is much appreciated. Thanks
Start here and see if any of these steps help.
Cannot connect to the iTunes Store
Try this first.
Try resetting (turning off and then on again) your Wi-Fi router -
I upgraded my iPhone to 6.0 and in trying to go to The App Store via the new Passbook it says "cannot connect to iTunes store, Help!
You need to go to Date & Time and change the date ahead more than a year. Then try and then you can change the date back.
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