TS1368 I have Apple TV and even though I can access Netflix and Hulu I cannot connect to the iTunes Store?

I have Apple TV, software 5.2, I can access Netflix and Hulu but can not access the iTunes Store for movies, help.

Well like I said, it is a known issue:
Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating
          http://support.apple.com/kb/TS4526

Similar Messages

  • When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.

    When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.

    Try a power cycled of the iPad.

  • I cannot connect to the iTunes Store.  I receive Error Code -1202.  This problem began yesterday.  I have been successfully connecting to the store for months on this PC.  I am running Windows 7 and the Windows Security Center.  Thanks for any help

    TS1368 I cannot connect to the iTunes Store.  I receive Error Code -1202.  This problem began yesterday.  I have been successfully connecting to the store for months on this PC.  I am running Windows 7 and the Windows Security Center.  Thanks for any help.

    Hello alankilner,
    And welcome to Apple Discussions!
    Using Proxy: Yes
    Try temporarily disabling this setting by following the steps outlined in this Apple support document.
    http://support.apple.com/kb/TS1490
    B-rock

  • I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

    I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
    If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

  • I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please? :)

    I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please?

    I'm also having this problem I've already tried changing the year stuff and its still the same I succeeded once when I toggled my credit card account but after that the same problem occurred.

  • When I try to do anything with the App store I get the message "Cannot connect to the iTunes Store". I have internet connections and I have tried resetting the password.

    I cannot connect to the iTunes store for any purpose. When I try I get the message: "Cannot connect to the iTunes Store". That is all. I have tried a lot of different things except , obviously, the correct thing.

    HI ...
    Try this support article > Can't connect to the iTunes Store

  • HT201209 I keep getting a 3212 error; iTunes cannot connect to the iTunes store, howver i have internet connection.  How can i fix this problem?

    I keep getting a 3212 error; iTunes cannot connect to the iTunes store, however i have internet connection.  How can i fix this problem?

    Hello achaie,
    We've an article which details troubleshooting steps that can help get iTunes reconnected to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • "Cannot connect to the iTunes Store" when using WiFi and Cisco VPN

    hi
    I'm on iPhone software 2.0 and have a connection to the internet via WiFi and VPN (using the integrated Cisco client). Everything works fine (Safari, Mail, mobileme push of contacts and calendars) but the iTunes Store and the App Store won't. While the App Store keeps spinning the iTunes Store says "Cannot connect to the iTunes Store". Has anyone else experienced a similar phenomenon?
    thanks
    Message was edited by: samaki

    We're having the same issue. App Store and iTunes do not work when all traffic is tunneled over VPN. Yet, other applications like Safari, New York Times reader, Telnet, etc... work perfectly fine over VPN. If we have the iPhone switch over to using split tunneling VPN mode, then the App Store and iTunes work since they do not appear to be sending traffic over the VPN tunnel. I can say for certain that no outgoing traffic is being blocked on the VPN servers since I administer those servers. I also did a packet capture on the iPhone wireless session and it appears that the App Store sends traffic over the regular HTTP port. So it really doesn't make any sense from a VPN perspective why Safari would work but not the App Store or iTunes when you're tunneling all traffic over VPN. Our iPhones are using the latest firmware (5F136). If anyone has any update, please do share.

  • I recently installed iTunes 10.6 and now cannot connect to the iTunes store.

    I'm running Vista Home Premium 64bit and had been using Symantec enpoint firewall, however recently disabled and returned to using Windows firewall.  Still not able to connect to the iTunes store nor update my podcast.
    Any suggestions?
    Rgds,

    iTunes starts fine but simply will not connect, I get the following from the diagnostic:
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2012-03-12 23:59:37.
    I cannot update any of my podcasts nor view the itunes store.
    Any help would be greatly appreciated.

  • TS1368 Has anyone found this article useful?  Any other suggestions to resolve the error, "cannot connect to the itunes store" ?

    Any other suggestions to resolve the error, "cannot connect to the itunes store" ?

    Hi paul.labiche,
    When having iTunes Store connectivity issues, the following articles provide the best solutions:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks,
    Matt M.

  • HT201485 When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this

    When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out?

    Hello,
    Brother please follow these steps
    1) SignOut from Your apple itunes account
    2) Again Sign In Your iTunes Account
    And  you can turn off your wifi/internet from your iphone and again turn it on
    Kind Regards
    AmirKhalid (AKQ)

  • TS1368 ipad 1st generation says cannot connect to the itunes store

    ipad 1st generation says cannot connect to the itunes store.  I have tried to restart, restart router, etc.

    What is the exact text of the error message you're getting?

  • TS1368 I cannot connect to the iTunes Store.  I receive Error Code -1202.  This problem began yesterday.  I have been successfully connecting to the store for months on this PC.  I am running Windows 7 and the Windows Security Center.  Thanks for any help

    I am unable to connect to the iTunes Store.  This issue began yesterday, 3/11/13.  I previously have been able to connect to the store successfully on this computer which runs Windows 7 and Security Center since November.  I also used the iTunes Store on my previous computer for several years.  I am able to connect to the store with my new iPod Touch 5th generation.  I did a Google search for Error Code -1202 but did not find any pertinent results.  I would greatly appreciate any assistance in troubleshooting this situation.  Thank you!

    Hello alankilner,
    And welcome to Apple Discussions!
    Using Proxy: Yes
    Try temporarily disabling this setting by following the steps outlined in this Apple support document.
    http://support.apple.com/kb/TS1490
    B-rock

  • I cannot connect to the iTunes Store on my PC. I am running Windows 7. I have run the updates and the flushdown. I've run the repair download ... no results. Help!

    iTunes still does not work properly. It will let me play the music, but it still won’t let me connect to the iTunes store. I did all of the updates, including the "repair missing files" and did a flush and everything comes back as just fine.
    I’ve thought about totally uninstalling and reinstalling, but I don’t want to lose all the settings and configurations. Hopefully we can figure out what went wrong.
    Last week, I was trying to download an app a couple of days ago and it seemed to get stuck. We had to do a “hard shutdown”to get the computer to shutoff and get out of the iTunes program. I don't know if that had anything to do with my problems. Hopefully any suggestions will help me get back into the iTunes Store. I miss my iTunes!!

    Try iTunes 9.2.1 which will run on OS X 10.4.11.  iTunes 9.2.1, http://support.apple.com/kb/DL1056
    You also need at least Safari 4.0.3 to connect to the iTunes Store.  You can download Safari 4.1.3 for OS X 10.4.11 (Tiger) here: http://support.apple.com/kb/DL1069

  • I am using Windows 7 Pro, 64 bit on a brand new PC, and cannot connect to the iTunes store using iTunes version 10.  HELP!!

    Ok, so after purchasing a new computer, with windows 7 pro, 64 bit, I tried downloading the newest iTunes, which at the time was 10.2.1 (i believe).  After installation, everything seemed to work, except that iTunes was unable to securely connect to the internet, use home sharing, or validate my computer.
    As troubleshooting, I first ran msconfig, and then turned OFF all programs that boot at start up EXCEPT itunes and quicktime.  After a restart, i opened itunes again, and got the same result.  That led me to believe that iTunes was NOT being blocked by another program on my machine.  I am currently running itunes 10.7 successfully on a Windows 7 32 machine at work.  Anyhow, for grins, I tried to install version 9 on the new computer, and it installed perfectly, and immediately connected to the itunes store, leading me to believe that there is nothing wrong with my software configuration (not sure if this is a safe assumption or not).  I then tried to let iTunes update itself using the automated update function.  It tried to update itself to the most current version, then 10.6.  Again, iTunes was unable to connect to the iTunes store.  I HAVE tried disabling the anti-virus software (AVG), but that made no difference. 
    I have since gone back and reinstalled iTunes 9.  Here's the catch though.  When I reinstalled using version 9, I had to redo all my library files.  I'm about 1/2 way through my CD's, and now have a substantial library file going.  The last time I let iTunes update itself to 10.6, once I realized that it was not going to connect to the store, I uninstalled iTunes, and reinstalled ver. 9.  However, when I did this, it told me it could no longer open the library file, because it was a newer .itl or .xml (i believe it was one of those two extensions) library file.  At that point, I basically started everything over again, using version 9, and have been importing CD's like a madman at night.
    Here are my questions:
    1) Is there a way to make a copy of the files that store my library info, so that if my upgrade to ver 10 IS NOT SUCCESSFUL, I can restore ver 9, but still have all of the album art work, playlists (when I import music, I create a playlist with the artists' name, and store things that way), etc. in tact? 
    2) What else can I try (firewall settings, internet options, etc.) to try and get version to to successfully install?  I would really like to get all the benfits of the newer versions.
    3) When I tried to get apple tech support before, they wanted me to pay a ridiculous 69$ fee for phone support.  I just bought an iphone 5....this should entitle me to a fresh 90 days of phone support, right?  The reason I ask here is that I could hardly understand the "tech" that answered the phone when I called for tech support last time, and to be honest, it really ****** me off that they wanted to try and milk me for another 69 bucks....I've purchased every iPhone since the 3Gs came out (pre-ordered at that), and have nearly gone broke purchasing music from their iTunes store....heck, maybe they're doing me me a favor not letting me into the store, huh?
    Any help or ideas would be greatly appreciated,
    -Brian

    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Maybe you are looking for

  • What is the data usage for ipad mini on stand by when connected to WIFI?

    We connected 34 ipad mini's for yacht WIFI network that has internet access. Now data usage is 1GB/h higher for the all connections than before. None of the ipad's are used for internet. My question is what is the data usage when ipad is is standby u

  • How can my Iphone 4s to be unlocked and uses local sim here in the Philippines?

    How can my Iphone 4S be unlocked and uses local sim here in the Philippines?

  • IE QuickTime 7.0.4 Error

    When I view web pages (myspace for example) and other users have videos or songs using QuickTime, all I see is a big blue Q with a question mark in the middle. I have gone into the Internet Explorer options and done everything I have already read abo

  • Problem in starting Integration Directory

    We are installing xi 3.0 and now everything is working  and also integration repository but only integration Directory is not getting started. Others all are working. we have applied sp9. Here is the error that we get when we start integration direct

  • Challenge with FaceBook game App myvegas

    Just purchase newer iPad.  Using FaceBook app myvegas and am told Flash Player needs to update.  Go to update and am told iPad doesn't support.  Anyone else have this problem and if so were you able to resolve?